Keffer Chrysler Jeep Dodge Ram
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This dealership, by far, is the best to visit. They are friendly, knowledgeable and find a way to meet the needs to the customer. They make one feel very comfortable with the process and explain everything friendly, knowledgeable and find a way to meet the needs to the customer. They make one feel very comfortable with the process and explain everything in an understandable way. HIghly recommend you visiting the dealership and asking for General Washington. I bought two cars from him in less than a year. Great guy who wants nothing but the best for the customer. More
I recently brought my Jeep in for normal maintenance, (oil change & tire rotation) and could not have been more impressed with the service that I received. Unfortunately during the tire rotation they str (oil change & tire rotation) and could not have been more impressed with the service that I received. Unfortunately during the tire rotation they stripped off a wheel stud which would have to be replaced. Lucas, a service technician, tracked me down as I was out wandering the lot while I waited. He explained to me exactly what happened and that they would have to send someone out to get the part to replace it. He explained how long the process would take and apologized for the inconvenience. Hec checked back with me a few times during the procedure to keep me updated on the progress. Lucas ended up giving me the tire rotation for free for making me wait the extra time (the oil change was already free due to my lease deal), and he also comped my next tire rotation. He again apologized for the delay and was great at answering any questions I had. This is the type of customer service that seems to be more and more rare these days. Fortunately for me the people at Keffer still realize the customers come first. More
our buying experience was absolutely fantastic,we bought a 2013 dodge charger srt8 392 model.Matt knight was extremely knowledgable about the product,adressed all of our questions and needs,as was an all ar a 2013 dodge charger srt8 392 model.Matt knight was extremely knowledgable about the product,adressed all of our questions and needs,as was an all around professional salesman!,also the the finance manager Angelo libman was outstanding at taking care of all the finacial aspects of a new vehicle purchase. we drove 3hrs to but the car from this dealership and it was worth every mile! in closing i would like to day that everyone we came inot contact at this dealership made sure we were happy and taken care of. More
I give Charles Jones a rating of five because the services provided were great all around. He showed us what we wanted, but we actually walked out of there with what we needed which was a new 2013 Do services provided were great all around. He showed us what we wanted, but we actually walked out of there with what we needed which was a new 2013 Dodge Journey. Mr.Charles went above and beyond in providing us with what we needed as far as a good quality vehicle with space, a great price, and overall best service ever. I am glad we were paired with him and I would suggest for anyone to go to Keffer for a great sales experience! More
Very professional, friendly and accommodating. Knowledgable in his profession. Erick was patient and took the time to listen to what I wanted in my vehicle. Would highly recommend to anyone!!!! Knowledgable in his profession. Erick was patient and took the time to listen to what I wanted in my vehicle. Would highly recommend to anyone!!!! More
I had a wonderful experience with Matt Knight at Keffer Dodge with the purchase of a Dodge Durango. Matt was prompt, professional, and made sure that all the details were taken care of. The experience wa Dodge with the purchase of a Dodge Durango. Matt was prompt, professional, and made sure that all the details were taken care of. The experience was flawless and I would recommend Matt to anyone looking for a new or used auto purchase. Top notch! More
I test drove several vehicles and ultimately fell in love with a Chrysler 200. Mr. Hailey was extremely patient with my indecisiveness and worked vigorously seeing that all my needs were met. He exudes pr with a Chrysler 200. Mr. Hailey was extremely patient with my indecisiveness and worked vigorously seeing that all my needs were met. He exudes professionalism and went above and beyond making sure my car buying experience was pleasurable. I'm extremely grateful the level of customer service received at Keffer Chrysler, and wanted to personally thank him for my wonderful car buying experience. Ms. Windham More
Thank you Keffer Chrysler Jeep Dodge and Ram for the best experience ever. My husband is driving his dream truck a Ram 1500 with a HEMI and he could never be happier. Thank you Brandon for making the process experience ever. My husband is driving his dream truck a Ram 1500 with a HEMI and he could never be happier. Thank you Brandon for making the process so quick and simple. I'll see you soon for that new Grand Cherokee we talked about. More
I really had a great experience with Willie while purchasing my new 2014 Jeep Grand Cherokee. I went to the dealership being very particular of what I wanted and he consistently stayed very patient w purchasing my new 2014 Jeep Grand Cherokee. I went to the dealership being very particular of what I wanted and he consistently stayed very patient while working with me. He provided exceptional customer service and truly made my overall experience one to remember. I left the dealership happy and confident about my purchase and the price that I am paying. I recommend Willie to anyone who is looking for a great deal and experience. My daughter and I are very satisfied and I am sure that any other customer that works with Willie will be as well. Thanks!! April More
Since we purchased our new 2013 Ram 1500 we have had multiple reasons to use the dealership. Our salesman, Brandon Melendeze, acted as our contact to assist us. Brandon made calls on our behalf to ens multiple reasons to use the dealership. Our salesman, Brandon Melendeze, acted as our contact to assist us. Brandon made calls on our behalf to ensure that we were satisfied. His knowledge of our vehicle and his experience with the auto industry was invaluable. He made himself easily accessible and always helped in a professional and pleasant manner. More