Keffer Chrysler Jeep Dodge Ram

Willie was great! Entire car buying process was very smooth and hassle-free! We would recommend this dealership to anyone looking to buy a Jeep in the metro-Charlotte area. Ask for Willie! smooth and hassle-free! We would recommend this dealership to anyone looking to buy a Jeep in the metro-Charlotte area. Ask for Willie! More

Left me hanging My Husband and I went to Keefer Jeep with the hope of purchasing a vehicle that we saw online. We test drove the vehicle and sat down to discuss the p My Husband and I went to Keefer Jeep with the hope of purchasing a vehicle that we saw online. We test drove the vehicle and sat down to discuss the price... Myles presented us with a price $4000.00 above what we saw online and quoted when we met him. He said the internet price was for trade ins only, it does not say that online. He went on to say they use to get 40 calls a day, now that they have internet pricing they get 140 calls a day. It was if he was bragging that they reel people in and screw them over. We gave our best and final out the door offer based on KBB and the internet price. He came back with his own KBB print out. We said thank you for your time, he continued to talk. I said we like to get straight to the point, if you can't accept our offer we understand. I went on to say I don't mean to be rude but we are ready to go. I extended my hand to shake his hand, he responded you are being Rude and walked off leaving my hand in mid air. I have never in all my life. He is an old Man, he should know better. Stay Away! More

Just took delivery of my 2014 Jeep Grand Cherokee Summit. General Washington was my sales representative and he truly went the extra mile. The staff at Keffer went above and beyond to make the experience a General Washington was my sales representative and he truly went the extra mile. The staff at Keffer went above and beyond to make the experience a positive one. Frankly, this is one of the few dealerships I have worked with over the years that truly did what they said! 11 out of 10 for this dealership!? More

I am shocked and appalled at the level of gameplaying and trickery that I experienced at Keffer Jeep. Unfortunately I fell for all of it. In fact if you Google "Auto Sales Tricks of the Trade," there you w trickery that I experienced at Keffer Jeep. Unfortunately I fell for all of it. In fact if you Google "Auto Sales Tricks of the Trade," there you would find a list of what I experienced at Keffer Jeep in October, 2013. The staff is friendly and welcoming. But let the Buyer Beware! Do your research and DO NOT let your guard down. Remember who is in charge of your deal and do not be rushed or manipulated. More

This review is based on our new car buying experience. It was the first time my wife has ever purchased a new car on her own (although I went with her). Our salesman (Richmond Carter) was very profession It was the first time my wife has ever purchased a new car on her own (although I went with her). Our salesman (Richmond Carter) was very professional and put up with a lot from me. I've often felt that car salesmen (new or used) were like lawyers (not to be trusted and generally shot on site). This was not the case with Mr. Carter. He listened to our needs and directed us to the vehicle that met are needs and not something more / over-priced. I would definitely buy a car from him again without hesitation. Our experience with finance was just as good. My wife had gotten pre-approved on-line at 16% as long as we put $1400 down. Andy (please forgive me, I forget his last name) did some extra work and was able to get us 8.69% with only $500 down. Andy also explained some buying options and let us make our decision without pressure. Overall, I highly recommend these two gentlemen and was extremely pleased with their service. I have decided that neither of these gentlemen need to be shot on site. More

Willie was a pleasure to work with and very friendly. Low pressure environment. I was surprised there were no 2014 brochures for the car I bought and low stock but we were pleased at the end. Low pressure environment. I was surprised there were no 2014 brochures for the car I bought and low stock but we were pleased at the end. More

I would definitely recommend this dealership. I got a 08 Infiniti G35 S from them and Tim Flynn did everything to make the whole process as easy as it could be. He told me that normally they gas the car to Infiniti G35 S from them and Tim Flynn did everything to make the whole process as easy as it could be. He told me that normally they gas the car to a certain amount for used cars, but since we were coming from out of town he went ahead and filled it up. So for your next car purchase, I recommend Keffer Chrysler Jeep Dodge Ram, ask for Tim Flynn and tell him Billy sent you. More

My experience with Keffer, and particularly Richie Carter, was awesome. I had visited a couple other Jeep dealerships in the area and was pretty disappointed with my experience. No one took the time Carter, was awesome. I had visited a couple other Jeep dealerships in the area and was pretty disappointed with my experience. No one took the time to answer some specific questions I had around the financials of the offers, even when I clearly asked for explanations. From the moment I called Keffer and spoke with Richie, my experience with Keffer was like night and day compared to the other dealerships. Richie was extremely friendly and took the time to sit with my boyfriend and me to answer all of our questions. He was also very friendly, honest and reasonable in negotiating the price. I would recommend both Keffer and Richie to anyone looking to purchase or lease a Chrysler, Dodge or Jeep vehicle! More

We can't say enough about Willie Hailey. We bought We can't say enough about Willie Hailey. We bought our last car from him, 5 years ago, and we told him then, that we would look him up again, when it We can't say enough about Willie Hailey. We bought our last car from him, 5 years ago, and we told him then, that we would look him up again, when it came time to consider buying another car. We did... and we were thankful! He treats you more like a friend, than just a customer. He honestly listens and cares about what YOU want and need in a car, rather than the usual "hard sell" you get from most other sales reps elsewhere. It is rare to find a sales rep you feel that comfortable with, and someone that works hard to get you the deal YOU are happy with. You won't leave Willie feeling like you could have done better elsewhere. I will definitely call on Willie again in the future! Very happy return customers! Scott and Susan More

BROUGHT A 2011 CHRYSLER 300, AND ITS A GREAT CAR. MR WASHINGTON I SALUTE YOU ONCE AGAIN. THIS IS THE BEST SALESMAN I HAVE EVER DEALT WITH. THANK YOU ONCE AGAIN WASHINGTON I SALUTE YOU ONCE AGAIN. THIS IS THE BEST SALESMAN I HAVE EVER DEALT WITH. THANK YOU ONCE AGAIN More