Keffer Chrysler Jeep Dodge Ram

Richie was a pleasure to work with. I will send my friends and family to him. I will send my friends and family to him. More

Great service very helpful. Highly recommend. Very knowledgeable . Takes the time and cares about customers needs Highly recommend. Very knowledgeable . Takes the time and cares about customers needs More

Great experience with Richie! This was our second purchase with him and Keffer and the service was excellent beginning to end. This was our second purchase with him and Keffer and the service was excellent beginning to end. More

Richmond was one of the most informative sales professionals I have worked with. I was impressed with the dedication to making sure we left the building with everything we needed. This was an end professionals I have worked with. I was impressed with the dedication to making sure we left the building with everything we needed. This was an end of day transaction and I didn’t feel rushed through any part our purchase. This is my second Jeep from this dealership and we couldn’t be happier! More

Thank you, Richie C for working and walking me through the purchase of my truck. You and the finance team made the process go smoothly. The Keffer team were very professional and helpful. the purchase of my truck. You and the finance team made the process go smoothly. The Keffer team were very professional and helpful. More

Great pleasure to gave done business with Richie Carter and Keffer !! will be back again and Keffer !! will be back again More

Richie was kind and great to work with. He worked out a great deal for my family. We will return for our next purchase. He worked out a great deal for my family. We will return for our next purchase. More

I have a wonderful experience dealing with Rich and Julius they did a good job take care of me on buying my jeep tanks keep the good work Julius they did a good job take care of me on buying my jeep tanks keep the good work More

Yesterday I went to the Jeep dealership on independence and saw a pair of new Jeep Rubicon 392s they had just gotten in. The price listed online with dealer discount was $87,000 and $89,000 respectively. and saw a pair of new Jeep Rubicon 392s they had just gotten in. The price listed online with dealer discount was $87,000 and $89,000 respectively. I began negotiations to purchase 1 of the Jeeps only to have the sales manager tell me that there was a $10000-$11000 "market adjustment" because the cars were hard to find and the Factory strike was limiting inventory. After pressing them about honoring the online prices (which I have screenshots for), they called me today saying they would remove the "market adjustment" and honor the online price. Then when I went to purchase the vehicle they added a Keffer value fee of $1900, and a safety fee f $1950. I advised them I was not interested in either fee and strictly wanted to purchase the car for the price online. The manager got agitated and said he would not remove those fees even though they were not listed on the online price. 2 hours later the online price of both jeeps were increased by the exact amount of the 2 fees that they were trying to charge me and they would no longer honor the price from just 12 hours ago when the negotiations began. I have been advised to contact upper management (which after calling 3 other Keffer dealerships I have been unable to get a corporate contact for). I have also been advised to contact the NC attorney general to report this deceptive practice. I am fully aware that dealers are free to add market adjustments and dealer added features. However not honoring the price of the vehicle online and trying to increase the price by $15,000 - $16,000 when you go to buy it is absolutely abhorrent and possibly illegal. I will be seeing this through until the end. BEWARE! More

It was a lovely experience. Our salesman, Deon, was polite and personable and made sure all of our needs were taken care of. He did a great job alleviating our concerns. Could Our salesman, Deon, was polite and personable and made sure all of our needs were taken care of. He did a great job alleviating our concerns. Could not have had a better experience! More