Keeler Honda
Latham, NY
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1,005 Reviews of Keeler Honda
Nice! This is the 2nd car I’ve bought at Keeler and they are always exceptionally helpful in both the sales and service department. I can’t say enough good This is the 2nd car I’ve bought at Keeler and they are always exceptionally helpful in both the sales and service department. I can’t say enough good things about my salesman Nate Eden, and the sales manager Nick Demartino was also extremely gracious in helping me buy my new Civic Si! More
Greedy and dishonest I bought my new car from Keeler Honda. The sales experience went smoothly, and I have been coming to the dealership for years for inspections and ti I bought my new car from Keeler Honda. The sales experience went smoothly, and I have been coming to the dealership for years for inspections and tire swaps. About a year ago I discovered that their service shop transformed into a shady, dishonest and almost? criminal business. Criminal in a sense of endangering clients' lives for the sake of profits. Twice a year I was swapping winter/summer tires on my Honda. Last year, few hours after the swap, my tire pressure sensor monitor (TPSM) came on. I checked the tire pressure - one of the front tires was overinflated by almost 10 PSI. And that was the morning after Keeler Honda swapped my tires. When I returned, they suggested that I replace the sensor. I was outraged, because the sensor malfunctioned only after they worked on the tires and overinflated one of them. After a heated argument, they replaced the sensor free of charge. Come this summer. One of my front tires slowly was loosing air. Keeler specialist advised me to replace two TPSM sensors for more than $300, claiming that one of the sensors was letting the air out and another one was defective. That seemed unreasonable to me and I refused the service. They offered to inflate the problem tire (it was only 5PSI lower than the norm). I agreed. When they were done, I (remembering the past problem), decided to check the tire pressure. To my shock, it was again about 10PSI overinflated! Next morning I discovered that the motor oil was dripping from the wheel well. The engine oil level was dangerously low (practically at 0). This time I went to a local trusted mechanic (who is always very busy, but luckily found time to check my car). The result: One sensor replaced for $100 - no more issues with the TPSM monitor and losing air. Engine oil wiped off the underside of the car and the wheel well. There was no leak anywhere - the oil was spilled at the dealership. I almost lost the engine, because I discovered the oil spots under the car by pure accident far away from home. It was a weekend, and all I could do to get home without burning the engine was to buy oil and pour it in myself. Needless to say - I will never go to Keeler Honda for any reason! More
Adam Is Great! I recently purchased a 2017 Accord but was apprehensive going in because the sales person I usually dealt with had retired. My fears were put to rest I recently purchased a 2017 Accord but was apprehensive going in because the sales person I usually dealt with had retired. My fears were put to rest when I met up with Adam Dorn. I had specific requirements and all were met. Adam explained everything from A to Z and the walk-through of the latest technology was very helpful. I won't hesitate to recommend him to friends. This latest buy brings my total purchases at Keeler Honda to 6! More
Car Buying Can Actually Be Fun! Our experience at Keeler Honda was stellar. Patrick Ryan, Paul Haupt, and Joe Nolette were very accommodating. The whole experience was positive, as s Our experience at Keeler Honda was stellar. Patrick Ryan, Paul Haupt, and Joe Nolette were very accommodating. The whole experience was positive, as stress-free as it could possibly have been. Patrick educated us at to our options without pressure and at all steps made sure we were taken care of, Paul was professional, knowledgeable, enthusiastic and eager to assist in any way possible. At the close of the transaction Joe facilitated the financing and related matters. They created an environment of trust, respect and high engagement with Honda and Keeler Motor Car. Combined it made buying a car actually fun! Thank you Patrick, Paul, Joe and Sandy Keeler! More
Stress Free, Professional, Respectful, Pleasant, Affordable! My experience at Keeler Honda was Exceptional. From the moment I walked in until I left with my new vehicle I was made to feel welcomed. Everyone I wo My experience at Keeler Honda was Exceptional. From the moment I walked in until I left with my new vehicle I was made to feel welcomed. Everyone I worked with was patient, respectful, professional, courteous, warm and friendly. It was a welcoming experience not to feel the pressure from the salesperson. Every question was answered and after leaving I felt very confident that Keeler Honda will be the place from now on where I purchase or lease any vehicle. The staff I worked with starting with Patrick Ryan (General Manager), Joe Nolette (Finance Manager), and Thomas Fenton (Gold Master in Sales) the title suits him well. More
Fantastic and stress free I have leased Hondas since 2004 using 3 different dealerships. Doing business with Adam Dorn at Keeler has been a pleasure. Stress free and straight I have leased Hondas since 2004 using 3 different dealerships. Doing business with Adam Dorn at Keeler has been a pleasure. Stress free and straight forward experience. Adam is very personable and knowledgeable. Even after showing us everything to do with the new car I have called him to ask a lot of questions and had never felt like I was bothering him. Very professional. It will be a pleasure dealing with Adam and Keeler Honda in the future. More
Fast, easy, no pressure After working with a few dealerships I was basically ready to give up. I was either being undervalued for my trade, or offered no negotiation on the After working with a few dealerships I was basically ready to give up. I was either being undervalued for my trade, or offered no negotiation on the price of the car I was looking at. I saw the exact vehicle that I was looking for at a reasonable price at Keeler Honda. I was in touch with the sales agent, Mr. Nate Eden and explained my frustrations. He wasted no time getting to the bottom line and offering me a great deal on the vehicle I wanted. Not only did he listen to me, but he understood where I was coming from and got right down to the bottom line. The whole process took less than an hour and the car was ready the next day. All the leg work was done for me. I couldn't be happier with the service I received and would highly recommend Mr. Eden and Keeler for potential future purchases. More
Wendy Darling was fantastic to work with for my new lease. Prompt, courteousness, knowledgeable, and incredibly personable. Made the experience of leasing my new was fantastic to work with for my new lease. Prompt, courteousness, knowledgeable, and incredibly personable. Made the experience of leasing my new CVR seamless. More
"Used Car Purchase" I found a Used car on line at Keeler Honda and made an appointment to see and drive the car. It was 2 hours drive from the dealer. when I got there I found a Used car on line at Keeler Honda and made an appointment to see and drive the car. It was 2 hours drive from the dealer. when I got there I talked to the young lady at the front desk and she was very helpful in getting some one to help me out. Adam was the sales person that helped me with the Honda civic. Adam and Joe was very helpful in making the deal work for All of use. I'm very pleased with my purchase and will recommend Keeler Honda to any one that I know is looking for a car. More
Work with Wendy! Working with Wendy was great. Everything came easy to her and she was very knowledgeable. She wasn't pushy, she was honest and a pleasure to work with Working with Wendy was great. Everything came easy to her and she was very knowledgeable. She wasn't pushy, she was honest and a pleasure to work with! I will definitely look her up for my NEXT Honda purchase because I will be back! Loving my new Civic! More