Keeler Honda
Latham, NY
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1,005 Reviews of Keeler Honda
Friendly, knowledgeable, and very smooth experience. I had the best experience that I've ever had buying a vehicle. Both Pat Ryan and Wendy Darling were extremely friendly and very knowledgeable, and adv I had the best experience that I've ever had buying a vehicle. Both Pat Ryan and Wendy Darling were extremely friendly and very knowledgeable, and advised me on the perfect vehicle for our family needs. It was a hassle-free, no pressure experience and I would highly recommend Keeler Honda to anyone looking to buy a new or used vehicle. More
Can it really be this fast and easy? We were looking for an all wheel drive vehicle to replace a reliable and well liked front wheel drive car we had owned for 4 years. Keeler was further We were looking for an all wheel drive vehicle to replace a reliable and well liked front wheel drive car we had owned for 4 years. Keeler was further away than we were considering going to purchase a car, but when business took me to Albany, my wife sent me a text with a listing she found on-line. It checked all of the boxes - age, mileage, price and features so I stopped by on my way back to Rome for a test drive. I was introduced to Nick who was very pleasant to work with and who took the time to listen to my needs and concerns. We took a drive and the car seem to be a decent fit for what we needed. I drove back Saturday afternoon with my potential trade-in to get an idea of whether or not we could make a deal. Less than 30 minutes later I had purchased the vehicle. More
New model of the 2018 Honda Civic Si I first came to Keeler Honda back in 2014 when the face lifted model of the Honda Civic Si was released. Dealerships local to me just weren't willing I first came to Keeler Honda back in 2014 when the face lifted model of the Honda Civic Si was released. Dealerships local to me just weren't willing to give a fair price in regards to my NADA research and dealer invoice pricing. I emailed Wendy Darling and immediately was impressed with her straightforward and to the point response to my question of "This is what I feel is a fair price for both me as a buyer and the dealership. Can you do it?" "Yep." she replied, " and we can even beat it. Come on in!" I'd grown tired of the multi-hour, back and forth negotiation as a car buyer with salespersons and all the folks in the manager fishbowl for previous car purchases. I feel that 99% of a deal should be able to occur through the modern conveniences of email or even text, and Wendy does just that. All I have had to do is show up and sign some papers, meet a rep in financing quick, and everything is ready for me to depart in under 30 minutes visit time. The new 2018 Honda Civic Si came in recently so again I contacted Wendy..and again we instantly agreed to a fair price for both sides, 100% through email. I showed up and all the keys and paperwork were ready to go. Signed and was on my way back home! Thank you Wendy for being such a wonderful saleswoman with a positive and legitimate friendliness, and Keeler Honda for doing business the way it should be done. I look forward to 2020 (ish?) and the next Si purchase! More
Loyal Keeler customers since 1984 We purchased our first Honda from Keeler in 1984 and have been loyal customers ever since. In May my husband traded his workhorse 2004 Honda Accord f We purchased our first Honda from Keeler in 1984 and have been loyal customers ever since. In May my husband traded his workhorse 2004 Honda Accord for a 2017 CRV. We take buying a new car very seriously and were very happy with the service provided by sales professional Paul Haupt from start to finish. Paul is the ultimate professional. He answered every question that we had (and we had many) in a thoughtful and knowledgable way and also provided helpful information that we hadn't even thought about. We were so pleased with the entire process with Paul that we contacted him 5 months later to partner with him for the purchase a 2017 CRV for me! I've already contacted Paul a couple of times for some follow-up questions and he has always been eager to respond to make sure that our satisfaction with both vehicles remains as positive as it was when we first drove out of the lot in our brand new vehicles! More
It's our third car from there, so they MUST be good!!! Just the other day, my wife, son and I walked out of Keeler with our third car from there, and the second one from the same sales professional, Paul H Just the other day, my wife, son and I walked out of Keeler with our third car from there, and the second one from the same sales professional, Paul Haupt. I say sales professional because that's exactly what he is, a pro! From start to finish, he attentive, certainly not pushy or over the top. Many will argue that "oh of course he's like that, he wants the sale..." well, I will tell you, that's definitely not the case. He wants a HAPPY, well informed car owner and he's made that happen. Like I said, this is our 3 Honda from Keeler...Thanks Paul and Keeler for making the car buying process easy! More
Easy from start to finish Started the entire process over the internet to buy a new Ridgeline and was assigned Nick Tedesco. From the 1st email, he answered every question and Started the entire process over the internet to buy a new Ridgeline and was assigned Nick Tedesco. From the 1st email, he answered every question and was fair with pricing. Before I even went to the dealership, Nick and I agreed upon a price and started all the advanced paperwork. Once I arrived, the entire process took less than 1 hour. He went over the trucks features in detail and if needed would have spent more time with me. I would recommend Keeler and Nick in a heartbeat. More
My Dealer I love Keeler. They always take the time to assist me in either buying a car or with the terrific service they provide. I love the sales staff and t I love Keeler. They always take the time to assist me in either buying a car or with the terrific service they provide. I love the sales staff and the service staff. Nathan Eden was my salesperson and he guided through the process of purchasing my auto and continued by introducing me their expert service department staff. I highly recommend Keeler as the dealer thst far exceeds any Honda dealer in the Capital District. Thank you More
Keeler has been my go-to dealer for quite some time We successfully purchased an Accord Hybrid Touring sedan from Keeler in October -- our fifth Honda, and fourth from Keeler. The experience was quick a We successfully purchased an Accord Hybrid Touring sedan from Keeler in October -- our fifth Honda, and fourth from Keeler. The experience was quick and rather pleasant, and dare I say, enjoyable. As returning customers, we certainly appreciated the way Keeler treats and works with, not in conflict, it's customers. Our sales associate, Nick Tedesco, was very welcoming, personable, helpful, and pressure-free. Nick is a great ambassador for Keeler. On the service side, I've found the service department to be very helpful, accommodating, and fair. The only downside was the finance department's hard-sell on the extended warranty. Lose that, and Keeler wins five stars! More
Winners all around Working with the Dealership through SEFCU's Auto Concierge made the purchase of my Accord very enjoyable. Nick and his management team worked hard to Working with the Dealership through SEFCU's Auto Concierge made the purchase of my Accord very enjoyable. Nick and his management team worked hard to accommodate me throughout the process. It was a win,win win experience. More
Great experience If you want to buy a new car go to Keeler Honda. My salesperson Paul Haupt made my purchase quick & easy. He answered all my questions and explained If you want to buy a new car go to Keeler Honda. My salesperson Paul Haupt made my purchase quick & easy. He answered all my questions and explained all the features on my new Honda. The entire staff were polite and courteous. What a great dealership. Will buy again. Alex More