Keeler BMW

I worked with Drew McKeough, when looking for a certified pre-owned BMW. He was extremely knowledgable and very professional! A pleasure to deal with! pre-owned BMW. He was extremely knowledgable and very professional! A pleasure to deal with! More

I was looking for a new 328iX and had a nightmarish experience at another dealership during my car search. a friend of mine suggested that I call Drew McKeough at Keeler BMW. And so glad I did ! While experience at another dealership during my car search. a friend of mine suggested that I call Drew McKeough at Keeler BMW. And so glad I did ! While the other dealership was taking weeks to find my desired vehicle, and piling on surcharges and fees all the while, one call to Drew and he had my exact vehicle located within 4 hours, and with an expected delivery of 5 days-remarkable ! Drew is very professional, accessible, thorough, respectful and very easy to deal with. My purchase went very smoothly and without a hitch. My trade-in was accepted, and I was given the amount for it that I negotiated. There were NO hassles, gimmicks, delays, sales tricks, unexpected fees or surcharges. In fact Drew did everything he possibly could to get me the lowest price on my new car, and the highest price on my trade-in. My vehicle was delivered to me on time, it was spotless and Drew took quite a bit of time going over the vehicle with me. His customer service was outstanding and I felt like I could not have gotten any better service from a dealership, anywhere. I have been in corporate sales for 24 years, and I know what a 'good sales experience' should feel like. More

I have purchased two vehicles from this dealership Both experiences have been excellent. The sales representative was friendly, knowledgeable, and helpful. The service has also been great. There have even experiences have been excellent. The sales representative was friendly, knowledgeable, and helpful. The service has also been great. There have even been a few occasions when they have given me "same day" assistance. They just seem to add a nice personal touch to their customers! More

I was interested in the BMW X1. When I called the Keeler dealership I was lucky enough to have Drew McKeough answer my call. I told him that I had seen they had new inventory and I was interested. Unfortu dealership I was lucky enough to have Drew McKeough answer my call. I told him that I had seen they had new inventory and I was interested. Unfortunately the new cars were already sold as fast as they came in. He asked if I had ever driven one and I answered no. He then asked if I could come to the dealership in an hour. I said yes. He had one of the sales people who own an X1 drive in so that I could have the driving experience. This to me, was above and beyond any sales experience I have ever had. The sales negotiation was fair and professional. He was not aggressive in any way, very knowledgeable, personable, and enthusiastic as I was about my new Beemer. Drew was very knowledgeable about the product and when my new car arrived gave me all the time I needed to make sure I was comfortable with my new car. His follow-ups via phone and email were the icing on the cake! This guy knows his stuff! More

This is not only the oldest BMW dealership in the area but the most improved over the past 25 years, I feel that they really have come a long way from back in the 80's when there were only a couple of car but the most improved over the past 25 years, I feel that they really have come a long way from back in the 80's when there were only a couple of cars on the show room floor to choose from,I've been part of this dealership For a long time,I can Honestly say they have always had a positive and a friendly attitude toward there customers, and there service dept. is really second to none. I would recommend and have recommended this dealership to many...my son in law,my cousin ,my mom,and my wife all drive automobiles from Keeler motor car. More

I purchased a 2011 BMW 328i in October. Test drove it on Thursday, bought it on Saturday. The salesman, Riaz, was great. He answered all my questions about the car, warranty, and service. I made an offer Thursday, bought it on Saturday. The salesman, Riaz, was great. He answered all my questions about the car, warranty, and service. I made an offer on the car and it was accepted. It was a very low pressure sale. I got the car I wanted at the price I wanted. Keeler's sales and service is great - always friendly staff. I would recommend Keeler BMW to anyone who is in the market for a car. More

My experience at Keeler BMW was nothing short of exceptional. I worked with Drew Mckeough who guided me through the process. I had not bought a car in eighteen years so I was a little nervous. I exceptional. I worked with Drew Mckeough who guided me through the process. I had not bought a car in eighteen years so I was a little nervous. I came to Drew with a short, but detailed list of what I needed and he was more than willinging to accommate me. He was fantastic. I have since gotten my car serviced there. The whole team is very friendly and willing to help. I am looking forward to doing buisness with Keeler BMW in the future. Marilyn (Albany). More

The estimated time given for the service was correct. The Service Manager and Drew Mckeough were helpful and polite. The overall experience was excellent. Thank you. The Service Manager and Drew Mckeough were helpful and polite. The overall experience was excellent. Thank you. More

I went back and forth with Drew several times, changing my mind about what style/model I wanted, new or used, whether I wanted a lease or purchase, and he talked me through it all. Always giving several o my mind about what style/model I wanted, new or used, whether I wanted a lease or purchase, and he talked me through it all. Always giving several options and offering his own opinion. There was no beating around the bush, and if he didn't know the answer to one of my absurd questions, he would find out and get back to me in a very timely manner. He was professional and courteous throughout the whole process. As I was out of the country for a good part of our correspondence he was very flexible about when we could talk, whether it be phone or email. When it came time to pick up my brand new Dark Grey Metallic 335i X Drive (with red leather interior) the whole staff was very kind and professional. Since my purchase I've had several questions regarding different features in my car and Drew has always made himself available to answer them. I even left my spare key at the dealership when I picked the car up, and he went out of his way to personally deliver it to me. This was my first interaction with a BMW dealership as my last car was a 2008 Cadillac CTS. So far Cadi customer service pails in comparison to what I'm getting from Drew and Keeler. ~ Tyler from Pine Plains More

I had a great experience buying my first bmw with riaZ.. He was very professional and helped out a lot trying to reach a good price for me. I def recommend anyway looking for a new or used bmw to ask for hi He was very professional and helped out a lot trying to reach a good price for me. I def recommend anyway looking for a new or used bmw to ask for him and stop at keller bmw in Latham,ny More