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Kearny Mesa Toyota

San Diego, CA

4.7
423 Reviews

4910 Kearny Mesa Road

San Diego, CA

92111

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423 Reviews of Kearny Mesa Toyota

May 19, 2020

Replace dead battery KMT accepted my vehicle for battery replacement without my having an appointment. The service advisor expeditiously processed the replacement work an More

by blitzp55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy Gonzalez
May 20, 2020 -

Kearny Mesa Toyota responded

Thanks for your feedback in regards to the services to get your battery replaced. We always want to do all we can to ensure our customers are taken care of. If there is anything else we can do to be of assistance, please do not hesitate to reach out. Our team is always happy to help!

May 18, 2020

Kien is great. Once he see's me he makes a point to say hi and let me know he will be right with me. I can be in and out within about an hour for an oil change. He let's me know what needs attention in More

by slkrueger1@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Kien Le
May 18, 2020 -

Kearny Mesa Toyota responded

Thank you so much for your great feedback for Kien's attention and care to your experience. We are delighted to find that everything went well. If there is anything else we can be of assistance with, please do not hesitate to reach out and let our team know. We are always happy to help where we can!

May 16, 2020

I love the service and very professional staff you guys have very friendly thanks they finish my car by the time they said it was More

by rickcvaz
Recommend Dealer
Yes
Employees Worked With
Wendy , Sean Weaver
May 17, 2020 -

Kearny Mesa Toyota responded

We definitely try our best to take care of our guests. Thank you so much for your feedback! Please feel free to reach out if we can help with anything else. We are here for you!

May 16, 2020

Wendy Valdez gives me great advice and takes care of us like Family! We have used Toyota of Kearny Mesa for many years since 2006! Will return for my lifetime Barbara More

by Blacey1
Recommend Dealer
Yes
Employees Worked With
Wendy Quon and Patty , Maria Spina
May 17, 2020 -

Kearny Mesa Toyota responded

Hi Barbara, It's been a pleasure working with you all these years. Thanks for your feedback for Wendy. We look forward to providing our assistance in the future. Please have a wonderful day!

May 11, 2020

Professional service with a smile. You can see they go out of there way to provide the kind of service people like and expect. Thank you More

by Ray
Recommend Dealer
Yes
Employees Worked With
Quan
May 12, 2020 -

Kearny Mesa Toyota responded

Hi Ray, thank you so much for the wonderful feedback! We hope you have an amazing day!

May 05, 2020

You guys never cease to impress me. Sean Lindenberger always takes good and thorough care of me and my vehicle. He is definitely a valuable asset to your establishment. More

by Teeman
Recommend Dealer
Yes
Employees Worked With
Sean Lindenberger
May 06, 2020 -

Kearny Mesa Toyota responded

Thank you for taking the time to share your outstanding service experience with Sean! We can’t wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future!

May 05, 2020

Awesome dealer. Worked with Ms Patty for long time from service department for long and she’s very good at everything. She knows best for the customer and auto services satisfaction. More

by angeldan64
Recommend Dealer
Yes
Employees Worked With
Ms Patty
May 06, 2020 -

Kearny Mesa Toyota responded

Angel, thank you for the great review! We are happy to know that you had a positive experience with Patty, and if there is anything else we can do for you, please let us know.

May 01, 2020

Quan and her team provided outstanding customer service! Thank you very much for working during the pandemic. The staff was practicing social distancing too which was great. More

by Tejano98
Recommend Dealer
Yes
Employees Worked With
Quang Quach
May 03, 2020 -

Kearny Mesa Toyota responded

We definitely want to do all we can to ensure our employees and customers are safe. Thank you so much for your great feedback for Quan and our team. If there is anything else we can help with, please let us know. Our team is here for you!

April 29, 2020

Good work but very slow. I had an appointment for a regular Maintenance service and took them 2.5 hours...and they went way over promised time. I thought appointments were suppose to save you time? Le More

by rammy_x83
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 30, 2020 -

Kearny Mesa Toyota responded

Hello, I am concerned to learn about your dissatisfaction regarding the time it took to complete your maintenance despite having an appointment. Given the opportunity, I would like to speak with you about your experience. Please email me at mspina@penskeautomotive.com. Thank you, Maria Spina Customer Relations Manager Kearny Mesa Toyota (858) 430-2609 mspina@penskeautomotive.com

April 24, 2020

Went for a check up since my Prius wasn’t starting up every time I drive. Turned out to be battery failure. Their service was friendly, gave me accurate estimate waiting time. Facility was clean, ever More

by Audrey
Recommend Dealer
Yes
Employees Worked With
Brian Beeman, Sean Weaver
Apr 25, 2020 -

Kearny Mesa Toyota responded

Thank you for the great review, Audrey. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

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