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Kearny Mesa Toyota
San Diego, CA
420 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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420 Reviews of Kearny Mesa Toyota
January 01, 2021
Had an appointment for service but had to wait in line for 15 to 20 minutes. The service was for first 5,000 miles and was for oil change and tire rotation but it does not appear (per invoice) anything w for 15 to 20 minutes. The service was for first 5,000 miles and was for oil change and tire rotation but it does not appear (per invoice) anything was completed. Maybe inspections only. Why do we get paperwork that shows an oil change is needed but per service department did not complete. Appears to be a waste of several hours of my time. Thank you More
by TARNETT
Employees Worked With
Not sure who is Brian or Sean?, Brian Beeman, Maria Spina, Sean Weaver
December 30, 2020
Excellent dealership. Process was easy and no pressure to buy. Most communication was via text, so the sales person knew what I was looking for and what my price point was. Deal was pretty much done whe to buy. Most communication was via text, so the sales person knew what I was looking for and what my price point was. Deal was pretty much done when I came in after a little fine tuning. Greg really helped me get close to my budget. More
by Don D.
Employees Worked With
Greg Fallon
December 27, 2020
The service advisor was friendly and helpful. Wait time is not had at all. Will recommend to relatives and friends. Service advisor was bery thorough is not had at all. Will recommend to relatives and friends. Service advisor was bery thorough More
by Bibiana
Employees Worked With
Justin
December 22, 2020
The Sales Consultant Jasmine Lozano and Virgil de la Cruz of Finance Dept. were very friendly, informative and caring. Thank you so much for your service. We highly recommend them. They are very professional of Finance Dept. were very friendly, informative and caring. Thank you so much for your service. We highly recommend them. They are very professional. More
by Rosalinda Azimihashemi
Employees Worked With
Jasmine Lozano, Virgil de la Cruz
December 22, 2020
Friendly staff.Courteous, professional, well Friendly staff. Courteous, professional, well informed. My husband and I were welcomed by Zack Hernandez , this young man was so friendly and pati Friendly staff. Courteous, professional, well informed. My husband and I were welcomed by Zack Hernandez , this young man was so friendly and patiently answered all of our questions . He is defiantly is an asset for Toyota. More
by azivn12
Employees Worked With
Zack Hernandez , Maria Spina, Sean Weaver
December 19, 2020
They did a Tacoma swap with a dealer in Hemet, CA to get the exact Tacoma I wanted. They were fair in negotiations and I look forward to getting my 2021 Tacoma services with Kearny Mesa Toyota the exact Tacoma I wanted. They were fair in negotiations and I look forward to getting my 2021 Tacoma services with Kearny Mesa Toyota More
by Walter
Employees Worked With
Rico B.
December 19, 2020
Excellent service of of Charlie! He explained different options for the replacement of my tire. Answered all my questions. Very professional. Thank you very much! Will be back options for the replacement of my tire. Answered all my questions. Very professional. Thank you very much! Will be back More
by Susan
Employees Worked With
Charlie
December 16, 2020
The kearney mesa Toyota team was very fast, friendly, informative and caring. Thank you so much to Jasmine my saleswoman and Jenn in the service center. informative and caring. Thank you so much to Jasmine my saleswoman and Jenn in the service center. More
by Patricia
Employees Worked With
Jasmine ,Jenn
