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Kearny Mesa Toyota
San Diego, CA
423 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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423 Reviews of Kearny Mesa Toyota
July 31, 2024
Daisy was very kind, courteous, and knowledgeable. Everything went fantastic from the time we met her to the delivery of Mia’s hybrid Corolla LE. I would highly recommend Kearny Mesa, toyota To my fri Everything went fantastic from the time we met her to the delivery of Mia’s hybrid Corolla LE. I would highly recommend Kearny Mesa, toyota To my friends and family. thank you for your wonderful service More
by Joe
Employees Worked With
Never met the manager
July 28, 2024
What a way to ruin a Saturday. I made an appointment for 8:20 to get my oil changed and 40k service done. I showed up 10 mins early with my 10 month old in tow. I also asked if whi I made an appointment for 8:20 to get my oil changed and 40k service done. I showed up 10 mins early with my 10 month old in tow. I also asked if while it was up on the lift they could take a look at one of my shocks that has been making noises. I was there for 3 hours for a simple service. When it was finally my turn to pay I mentioned having been there for 3 hours, expecting some sort of explanation or apology, but no, the service advisor just says, “I’m printing your paperwork out now” and walks away. This dealership pretty consistently sucks. Since I was there for so long, I had to opportunity to watch the other service advisors walking back and forth with customers. They were talking and laughing with them, and each one handled probably 3x the number of vehicles as the guy who helped me. It seems like some of the people who work there are capable of doing their job, but the guy who helped me certainly wasn’t. More
by Michelle
Employees Worked With
Manuel in service
July 18, 2024
Helpful to customers. They are informative and knowledgeable about their product. Straightforward to understand and easy for customers to make the process of buying easier They are informative and knowledgeable about their product. Straightforward to understand and easy for customers to make the process of buying easier. More
by Gary
Employees Worked With
Tyrell , Maria Spina
June 27, 2024
Teresa is a really passionate and helpful dealer. You can get good information and help in every aspect you need to buy your desiring care. You can get good information and help in every aspect you need to buy your desiring care. More
by tryit223988
Employees Worked With
Teresa Aguilar
June 11, 2024
Some time ago, I took my 2016 FR-S in for its 60k mile service, which includes a tune-up/spark plugs. Immediately I noticed what would later be diagnosed (at cost) as a misfire due to a cracked spark plug service, which includes a tune-up/spark plugs. Immediately I noticed what would later be diagnosed (at cost) as a misfire due to a cracked spark plug. This at one point caused a check engine light, though allegedly no codes were read by techs. I didn't immediately return the vehicle because I foolishly trusted that this dealership wouldn't return my car to me with such an obvious defect in general, let alone one they themselves created. Six thousand miles later, well ahead of the service interval, the misfire was noticeably worse, and a rattle from the engine developed. That is when this dealership charged me $1,000 for the privilege of diagnosing and fixing the issue of the faulty spark plug, and they want a further ELEVEN THOUSAND simply to diagnose the rattle. At this point, I wouldn’t trust this dealership to replace a light bulb in my house without starting an electrical fire. I’m so disgusted not just with this dealership, but with Toyota as a company at this point, I will gladly forgo the Toyota Care perk of my 22 Camry and take my business elsewhere if it means never having to give these frauds another penny. More
by Andrew Dojan
Employees Worked With
Maria Spina
May 28, 2024
This staff; Sina and Yahiara are very excellent in doing their job. Even after purchasing they make time to follow up with me. Staff Sina is very approachable and accommodating when it comes to my inquiry a their job. Even after purchasing they make time to follow up with me. Staff Sina is very approachable and accommodating when it comes to my inquiry as well. They make a great part of Toyota team. More
by Herbie
Employees Worked With
Sina and Yahiara
