Kearny Mesa Toyota

Excelente service by Jake sales person, I will recommend him to my friend 👍I felt confortable since we walked in . him to my friend 👍I felt confortable since we walked in . More

Unfortunately, there are some auto dealers that give all auto dealers a bad name - this is one of them. We bought a 1 yr old Tacoma and after purchase, they took the truck to the detail shop and washed it u auto dealers a bad name - this is one of them. We bought a 1 yr old Tacoma and after purchase, they took the truck to the detail shop and washed it up while we finished the finance. Upon returning the truck to us, the truck THAT HAD FLOOR MATS DURING OUR TEST DRIVE was missing the floor mats. The next day, the sales manager seemed upset that I negotiated as much as I did on the truck and told us the truck was sold “as is” & “we can’t just go around giving floor mats to people - I have a business to run”. I let him know that we didn’t expect anything more than what we paid for…just the mats that were in during the test drive. He then told us he would refer us to his parts dept, who could sell us new mats. After spending over $40k on a used car, to get nickel & dime’d on floor mats that were originally in the truck was ridiculous. And to be treated like I’m trying to pull a fast one for $100 floor mats left me feeling like a completely valueless customer. Not only will I not be buying another car here ever again, but I’m taking my 2 Toyotas elsewhere for service. Just left a bad taste in my mouth. Avoid this place unless you want to be treated like a number. More

Wendy in the service center was amazing she took very good care of us and was a pleasure to work with. good care of us and was a pleasure to work with. More

She was fast, helpful fun and everything else you would want to find in a dealership. want to find in a dealership. More

Hands down the most professional fastest most effective and efficient car buying experience I’ve ever had and I’ve dealt with Mercedes and BMW in the past! and efficient car buying experience I’ve ever had and I’ve dealt with Mercedes and BMW in the past! More

Very good customer service very professional and knowledgeable and i think I got a reasonable deal thank you knowledgeable and i think I got a reasonable deal thank you More

Jake Boothe was very helpful. He guided us through the whole process with great detail. We had a great car buying experience. He guided us through the whole process with great detail. We had a great car buying experience. More

This is our 3rd car from this dealer. We choose to use them for service as well as purchase. We choose to use them for service as well as purchase. More

That was terrific, top notch in costumer service, the representative Cina was above and beyond helping us in getting the best deal. thank Toyota and much appreciated to Cina. representative Cina was above and beyond helping us in getting the best deal. thank Toyota and much appreciated to Cina. More

They whole experience was really great. They were so helpful, explained to me everything clearly and solve my problem in a less time They were so helpful, explained to me everything clearly and solve my problem in a less time More