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Kearny Mesa Hyundai

San Diego, CA

Overview
Reviews
4.5
1,219 Reviews
Call Dealership (858) 308-0050
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4797 Convoy Street

San Diego, CA

92111

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Showing 1,219 reviews

August 01, 2025

Kept car 5 days for routine 22k maintenance. Didn’t do anything. $300 for rental car. Will not use this dealer again. More

by mtdaylight
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Aug 06, 2025 -

Kearny Mesa Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 01, 2025

After making an appointment, I was told it would take 10 days to get a diagnostic on my car problem. On business day 11, it took me so much time and effort to reach a service rep. I was then told it would a More

by Disappointed with Kearny Mesa Hyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I choose not to write his name.
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Aug 06, 2025 -

Kearny Mesa Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 31, 2025

Excellent care given by Joe, Steven, and Tito. Fast response, flexible hours, great price, knowledgeable More

by Swarovski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Steven, Tito
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Jul 31, 2025 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

July 30, 2025

Took my car for service due to an error message that required immediate attention and it will take 10 business days to get a diagnostic on the issue. More

by Anonymous
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
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Aug 02, 2025 -

Kearny Mesa Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. Please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 26, 2025

Crowed, either they have to many autos or they need to get a larger lot. More

by Army Aviator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Front desk Alicia, very nice and very professional, Kavi Shottland salesman, Marcus the angry finance guy with terrible attitude, and the cleaning man working the show room, with a great attitude.
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Jul 27, 2025 -

Army Aviator responded

Also Marcus the Finance guy, got mad at me because I dint accept all the other add ons to the final price. Terrible attitude and lack of professionalism, it ruined my good experience I had with the sales person, and others working there. Marcus should not be working with customers, I had a better reception from the janitor cleaning the show room than Marcus.

July 25, 2025

Great experience, hasn't always been this way! Super excited to see a marked improvement in customer service. Izzy was great! More

by kathyambrose21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy
Report | Print
Jul 25, 2025 -

Kearny Mesa Hyundai responded

Thanks for sharing your thoughts about your experience with Kearny Mesa Hyundai. We appreciate your business and hope to see you again soon!

July 24, 2025

Great service! Very efficient! Easy drop off and pick up! What else is there to say? More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany McGee
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Jul 24, 2025 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 23, 2025

Paul was very helpful, answered all my questions and was not pushy. Great appreciated that level of respect as a buyer. More

by Catherine W
Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 23, 2025 -

Kearny Mesa Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 20, 2025

Very professional. .thorough...transparent. and kind. Brian Wood was terrific..guiding me all the way through More

by Susan Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
Report | Print
Jul 20, 2025 -

Kearny Mesa Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

July 18, 2025

Great people. Very helpful and knowledgeable. I highly recommend them if you’re looking to buy a new car. More

by bgillis3244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jul 19, 2025 -

Kearny Mesa Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Kearny Mesa Hyundai!

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