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Kearny Mesa Hyundai

San Diego, CA

4.7
1,054 Reviews

4797 Convoy Street

San Diego, CA

92111

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Showing 1,054 reviews

October 22, 2024

Had an a/c issue. After diagnosis the tech recommends to replace a/c control switch as a first step, $843. First step then what. I declined the repair. You tubed the p More

by bigt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Chavarria
Oct 25, 2024 -

Kearny Mesa Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Oct 25, 2024 -

bigt4 responded

I responded back privately but the time said, 5:02pm not 10:02am. Look forward to meeting and discussing this issue soon.

October 18, 2024

The person helping us was very friendly, explaining and answering all the questions about the vehicle we were interested in. Good experience More

by Albaserna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe,Dolin and Marco
Oct 18, 2024 -

Kearny Mesa Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 16, 2024

Paul was beyond amazing! He worked within our budget and provided an exceptional experience from start to finish. I’ve already referred a client in his direction! More

by Kellie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Marco
Oct 17, 2024 -

Kearny Mesa Hyundai responded

Thank you so much, Kellie, for your excellent review! We are so glad that Paul had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 09, 2024

The experience with the sales and finance staff was great! My only disappointment is when I drove the car home Friday night from the dealer, the tire pressure on the Ioniq 5 was at 29 psi instead of t More

by Steven Callahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Roth by email and phone, Chase Cecerino and David Rodriguez in person
Oct 10, 2024 -

Kearny Mesa Hyundai responded

Thank you for your review, Steven! Here at Kearny Mesa Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership!

October 02, 2024

Everyone was friendly. They worked on getting the trim we wanted from another dealer. Our salesman Andy was knowledgeable about the car and took us on an excellent test d More

by bil081
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy was our salesman and Marco the Finance man.
Oct 02, 2024 -

Kearny Mesa Hyundai responded

Thank you so much for your kind words for Andy and for taking the time to leave us this wonderful feedback!

September 28, 2024

As always, they were fast and efficient. Very professional but personable. Great dealership! I have brought my cars here for several years. More

by Bill Fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Pitts
Sep 28, 2024 -

Kearny Mesa Hyundai responded

Bill, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2024

Thank you, much appreciate your efforts. The week was hectic in that there were not enough technicians to start the process. Once the process started, then the fix to my car went fast. Ap More

by lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Taylor
Sep 28, 2024 -

Kearny Mesa Hyundai responded

Lynn, Thanks for sharing your thoughts about your experience with Kearny Mesa Hyundai. Sean and our team appreciate your business and hope to see you again soon!

September 26, 2024

Tim is awesome and very helpful! Great service department team! I really like my 2023 Tucson hybrid and the follow up service has been exceptional. More

by TC’s Tucson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 27, 2024 -

Kearny Mesa Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kearny Mesa Hyundai!

September 25, 2024

They listened and took action on our concerns. Truly appreciate Brittany for helping with our situation. Great personal service. More

by steve schobelock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Sep 26, 2024 -

Kearny Mesa Hyundai responded

Thank you so much for your kind words for Brittany, and for taking the time to leave us this wonderful feedback!

September 21, 2024

Andy was incredibly helpful as soon as we parked our car. Once we mentioned our color preference, he promptly located the perfect Hyundai Palisade for us. His extensive knowledge about the vehicle was eviden More

by Wendy Rengifo Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Pabon
Sep 23, 2024 -

Kearny Mesa Hyundai responded

Thank you, Wendy, for taking the time to share your thoughts on working with Andy and our team. We're glad to hear we delivered such a great experience!

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