Kearny Mesa Hyundai

dealing with salemen tom hornsby was a excellent salesperson to deal with, was not pushy,and was knowable of the car that i was interested in. Of all the other dealership tom hornsby was a excellent salesperson to deal with, was not pushy,and was knowable of the car that i was interested in. Of all the other dealership i went to , he was the only one that wanted to work with me as far as price. More

A winner All went to my satisfaction. I'm pleased to experience my first Hyundai.I'm sure this Car will help me daily to achieve many of my goals. Even give me All went to my satisfaction. I'm pleased to experience my first Hyundai.I'm sure this Car will help me daily to achieve many of my goals. Even give me daily joy and happiness. More

Brian rocks! Brian was helpful and respectful! He gave me all the information I requested and provided excellent customer service in a non-aggressive manner. He ma Brian was helpful and respectful! He gave me all the information I requested and provided excellent customer service in a non-aggressive manner. He made sure I was getting what I wanted and needed from my investment! More

Totally satisfactory The dealer's staff is so nice that I will definitely refer him to my friends or relatives. He is very professional and made a real business. The dealer's staff is so nice that I will definitely refer him to my friends or relatives. He is very professional and made a real business. More

More than i expected! really happy in every way, excelent! The help in everything, even insurance, make evrything easy and it was all about me and my kids. So excited about really happy in every way, excelent! The help in everything, even insurance, make evrything easy and it was all about me and my kids. So excited about my future car with them in three years More

Thorough and Professional Internet sales staff were extremely helpful and knowledgeable. They seemed interested in presenting the vehicle in a thorough and comprehensive way a Internet sales staff were extremely helpful and knowledgeable. They seemed interested in presenting the vehicle in a thorough and comprehensive way and were able to answer questions from first hand experience. There was no sense of pressure on the buyer nor any sense of urgency to make decisions. After the transaction, Chris Evans continued to be available for followup and proved extremely helpful in answering questions concerning the car. More

My Kearny Mesa Hyundai/Subaru purchasing experience I was looking for a car that I could use for self employment. After extensive research I found the best car that fit my needs. From the moment I start I was looking for a car that I could use for self employment. After extensive research I found the best car that fit my needs. From the moment I started my search for a seller I was treated professionally and courteously by the staff at Kearny Mesa Hyundai/Subaru. The salesman was able to answer, or find someone to answer, all my questions. I was given the opportunity to drive the car to my satisfaction, and was able to get the type of car I wanted with the options that best fit my needs. More

Amazing Car Buying Experience This was the easiest, least stressful, and fun car buying experience I have ever had. There was absolutely no pressure. The Hyundai Kearny Mesa staf This was the easiest, least stressful, and fun car buying experience I have ever had. There was absolutely no pressure. The Hyundai Kearny Mesa staff was very friendly and courteous. More

Hassle free, first car buyer experience This was my first new car purchase. The car I wanted was in stock at a price we agreed upon. Everything was very straight-forward, at no point in the This was my first new car purchase. The car I wanted was in stock at a price we agreed upon. Everything was very straight-forward, at no point in the process of buying did I feel hurried or confused. Joe answered all my questions and made me feel very comfortable through the purchase. I had secured financing beforehand, which may have saved me some time at the dealership. I am very happy with my 2016 Elantra GT. More

Fair/Average Experience We originally were in contact with Carlos but the morning that we were supposed to meet with him, we were late so unfortunately, he was already with a We originally were in contact with Carlos but the morning that we were supposed to meet with him, we were late so unfortunately, he was already with another customer. We were directed to another sales professional who was very friendly and she did everything she could to get us the car we wanted with our budget. However, the only model left was the one with a faulty air conditioner that blew hot air. She said it was not a big deal and can be fixed easily. We went for it. We left with the estimation that our car will be ready on Tuesday or Wednesday. My husband called on Monday and nobody knew of the repair that was needed for the vehicle. The head mechanic looked on the computer and there was no work order put in. OK...kinda weird. So nobody put in the work order. We waited until Wednesday and got the call that the part was FINALLY coming tomorrow (Thursday) and the car can possibly be ready by Thursday evening, latest Friday. OK...more waiting. Why would the part be coming TOMORROW when the work was supposed to be finished today? We called Carlos on Friday because I was tired of waiting around without solid communication. He was surprised to hear about our story and said that this is not a normal thing. He found out for us that the car has been tampered with when it was on another lot. Someone tried to install an alarm or something, and crossed some wires. My first reaction was "Why are we buying something that has already been messed with at the price of a NEW one?" Carlos said that the car will be ready on Tuesday. It was Friday, so we had to wait ANOTHER 4 days! Whatever happened to "easy fix, should be done soon"? The whole frustrating thing about this transaction was the downplaying of how long it should really take. It would have been fine if we were told "OK, it will take a week or so". But over and over, we were told that it'll be either tomorrow or the next day, tomorrow or the next day. How many more "tomorrow or the next day" will we have to wait through? Because we believed them and thought the car will really be ready "tomorrow or the next day", we've been putting only $5 in the tank of our old car each day and we've been to the gas station like 10 times already. Anyways, we called the manager and we were offered a solution and we were ok with it, and when we came in on Tuesday, miraculously, the car was finished. Carlos was there to walk us through everything and he was very understanding about our frustration. Overall, it wasn't completely horrible, but definitely the most frustrating and awkward transaction I've had. More