Katy Honda

Great service and good personnel. Disappointed that previous dealer lifetime free oil change was not honored. I guess that revenue from future services is not worth as much the saving Disappointed that previous dealer lifetime free oil change was not honored. I guess that revenue from future services is not worth as much the savings from honoring the oil changes fees plus potential future vehicle sales. More

Always good service and friendly staff. Eager to help answer questions both over the phone and in person. Eager to help answer questions both over the phone and in person. More

Today’s visit for oil change was awesome! Javier did an excellent job . I explained to him what is needed to be done and nothing else unless there’s something else to be done besides oil ch Javier did an excellent job . I explained to him what is needed to be done and nothing else unless there’s something else to be done besides oil change. He perfectly understood and explained as well to me that my car was in good condition in all areas. Be back again for my next oil change! More

Very professional attention, prompt delivery of the selected car. Acceptable negotiation terms; knowledgeable sales person and financial manager selected car. Acceptable negotiation terms; knowledgeable sales person and financial manager More

The Service Manager was excellent. He kept me informed and gave me an estimate of when the service would be complete. He delivered as he said he would. He kept me informed and gave me an estimate of when the service would be complete. He delivered as he said he would. More

Raffy has been very helpful. He explained in details what needs to be done. I appreciate him taking time to talk to customers. He is a valuable asset to your company. Great work He explained in details what needs to be done. I appreciate him taking time to talk to customers. He is a valuable asset to your company. Great work Raffy! More

Great service, I’ve had service from other locations and so far this is the best by far. I just got an oil change from another dealer ship and not one person told me my tires were getting bald on the inside so far this is the best by far. I just got an oil change from another dealer ship and not one person told me my tires were getting bald on the inside of the tire, nevertheless, this Katy location took great care of me and even though I was already replacing the tires with them they informed me about the tires getting bald in the inner portion of the tire, thanks again for the fantastic service. More

We did not have to wait for our service, it was very quick. They are trust worthy, told me of the possible repair / replacement need for next service. Other dealership will say that this and that is nee quick. They are trust worthy, told me of the possible repair / replacement need for next service. Other dealership will say that this and that is needed NOW so they can make the sale but not this dealership. More

Fast easy and effective communication skills were present with my service advisor for the appointment I came in for with my service advisor for the appointment I came in for More

Service was delivered as promised and Service Manager did an excellent job with timely and consice communication an excellent job with timely and consice communication More