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Katy Honda

Katy, TX

3.3
849 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 849 reviews

March 04, 2022

They took the time to correctly diagnose a tricky issue, communicated everything clearly, and provided a loaner car for the 2 day repair. More

by amber.d.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Mar 08, 2022 -

Katy Honda responded

Amber, thanks for the great review! We're pleased to hear the team was able to assist and get you well taken care of.

Mar 08, 2022 -

Katy Honda responded

Amber, thanks for the great review! We're pleased to hear the team was able to assist and get you well taken care of.

March 04, 2022

Just wanted to express how awesome Rene is as a sales agent, great guy through and through.Rene had my phone number and didn't ride me for a sale, he gave me his information on how to contact and when I More

by BigLouRules@007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Mar 08, 2022 -

Katy Honda responded

Hello, we're so happy to hear that Rene provided you with an incredible purchase experience at Honda Cars of Katy! The team was delighted to hear your review, especially Rene. We look forward seeing you again soon!

Mar 08, 2022 -

Katy Honda responded

Hello, we're so happy to hear that Rene provided you with an incredible purchase experience at Honda Cars of Katy! The team was delighted to hear your review, especially Rene. We look forward seeing you again soon!

March 04, 2022

The service was very fast and the waiting area was very clean. I bonded with the two receptionists over a totally crazy lady yelling about her tires. More

by gzemanek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name but she had a pink or red streak in her hair.
Mar 08, 2022 -

Katy Honda responded

We're delighted to hear that you received fast service during your recent visit to Honda Cars of Katy! Thanks for choosing us for your automotive needs!

Mar 08, 2022 -

Katy Honda responded

We're delighted to hear that you received fast service during your recent visit to Honda Cars of Katy! Thanks for choosing us for your automotive needs!

March 03, 2022

The young man taking information of why I was bringing in vehicle was very courteous and professional. Everything went smoothly and service was done in timely manner. Checkout also went very smoothly. Th More

by elvirahughes375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot who I worked with.
Mar 08, 2022 -

Katy Honda responded

Elvira, thank you for the great review. We are so happy to hear that you had a great experience with everyone you interacted with!

Mar 08, 2022 -

Katy Honda responded

Elvira, thank you for the great review. We are so happy to hear that you had a great experience with everyone you interacted with!

March 03, 2022

Great service and good personnel. Disappointed that previous dealer lifetime free oil change was not honored. I guess that revenue from future services is not worth as much the saving More

by TG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffry ?????, Tiffany Lively
Mar 08, 2022 -

Katy Honda responded

Thanks so much for the great review. We understand the disappointment but appreciate your patience with us as we work through everything. Thank you again!

Mar 08, 2022 -

Katy Honda responded

Thanks so much for the great review. We understand the disappointment but appreciate your patience with us as we work through everything. Thank you again!

March 03, 2022

Always good service and friendly staff. Eager to help answer questions both over the phone and in person. More

by Tierra.morris51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express service people
Mar 08, 2022 -

Katy Honda responded

Tierra, thanks for taking the time to share your experience with us!

Mar 08, 2022 -

Katy Honda responded

Tierra, thanks for taking the time to share your experience with us!

March 02, 2022

Today’s visit for oil change was awesome! Javier did an excellent job . I explained to him what is needed to be done and nothing else unless there’s something else to be done besides oil ch More

by melita.lucero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Mar 08, 2022 -

Katy Honda responded

Melita, thanks for the review! Happy to hear that Javier was able to assist!

Mar 08, 2022 -

melita.lucero responded

It’s always my pleasure!

Mar 08, 2022 -

Katy Honda responded

Melita, thanks for the review! Happy to hear that Javier was able to assist!

March 02, 2022

Very professional attention, prompt delivery of the selected car. Acceptable negotiation terms; knowledgeable sales person and financial manager More

by Fernando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
Mar 08, 2022 -

Katy Honda responded

Fernando, thank you for the great review!

Mar 08, 2022 -

Katy Honda responded

Fernando, thank you for the great review!

March 02, 2022

The Service Manager was excellent. He kept me informed and gave me an estimate of when the service would be complete. He delivered as he said he would. More

by MarvinFuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
? I don’t remember his name
Mar 08, 2022 -

Katy Honda responded

Marvin, thanks for the fantastic review of our service manager! We are so happy that he was able to deliver an excellent experience for you.

Mar 08, 2022 -

Katy Honda responded

Marvin, thanks for the fantastic review of our service manager! We are so happy that he was able to deliver an excellent experience for you.

March 01, 2022

Raffy has been very helpful. He explained in details what needs to be done. I appreciate him taking time to talk to customers. He is a valuable asset to your company. Great work More

by Joy.D.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
Mar 08, 2022 -

Katy Honda responded

We're so glad you had such a great experience at Honda Cars of Katy. We look forward to seeing you next time!

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