
Katy Honda
Katy, TX
Filter Reviews by Keyword
By Type
Showing 856 reviews
I got an amazing deal here! I got exactly what I wanted at the price I wanted it. I had been to two other Honda dealers before coming to Katy Honda. This is a beautiful dealership with wonderful people. Ri at the price I wanted it. I had been to two other Honda dealers before coming to Katy Honda. This is a beautiful dealership with wonderful people. Ricky Barake is great person to deal with. He worked hard to get me the best deal possible. Go to Katy Honda before the others! Also, the manager came over and thanked me for my business. He was very friendly. I did not get any "shady" dealing here. Tbese people are straight-up! More
I am from out of state and had traveled to Houston to help my son and daughter-in-law find a good used 2nd car on a limited budget. Until we visited Honda Cars of Katy we had been frustrated by a lack of help my son and daughter-in-law find a good used 2nd car on a limited budget. Until we visited Honda Cars of Katy we had been frustrated by a lack of interest at other dealers to help us, once they knew our budget. Once we arrived at Honda Cars of Katy our experience was different. From the beginning, Mike was professional, friendly, interested and helpful. He found a car within the budget that was better than we expected. I am certain that as long as my son and daughter-in-law live in Houston, when they need another car the first place they will turn is to Mike and Honda Cars of Katy. More
Dealership was amazing. If you are a Katy Teacher they will give you amazing deals. I worked with Javier and he was great. He was friendly and not pushy. I would recommend him. They did everything to get will give you amazing deals. I worked with Javier and he was great. He was friendly and not pushy. I would recommend him. They did everything to get me the payment I wanted. I highly recommend this dealership! More
Dealt with them before and they are very professional and friendly. Love the Honda product and they are conviently located. I like a dealership that doesn't put a lot of pressure on me while I am looking t friendly. Love the Honda product and they are conviently located. I like a dealership that doesn't put a lot of pressure on me while I am looking through the lot, and Honda Cars of Katy is like that. When we were ready to talk, they were available. More
I was very nervous buying a car as a woman, alone. I let Javier know I didn't want to haggle and needed to feel very comfortable purchasing a car. I visited Honda on a Thursday evening test drove a car but Javier know I didn't want to haggle and needed to feel very comfortable purchasing a car. I visited Honda on a Thursday evening test drove a car but decided to leave. (I wanted to shop around a bit). I returned about a week later, Javier was a joy to work with. I test drove another car and decided this was the car for me. Javier, worked really hard with his manager and the finance guy to get me a deal I was happy with. I needed to leave Honda feeling comfortable and not taken advantage of. Javier and the finance guy Justin did just that. Justin worked really hard to get me financed at an excellent rate. Upon leaving they both gave me their numbers to call anytime if I had any questions or needed them to further explain anything to me.I would recommend Javier and Justin to anyone who is looking to buy a new car. More
Javier Balderas was the employee that helped me find the Javier Balderas was the employee that helped me find the car that I was looking for. He was very nice and even paid for my lunch. He also Javier Balderas was the employee that helped me find the car that I was looking for. He was very nice and even paid for my lunch. He also took the time to answer and explain all of my questions. I am very pleased with the service I received from Honda and I recommend it. More
I took my car in for a service and came home with a brand new vehicle. No money out of pocket.....very friendly staff. Took me around to look at different colors of vehicle and different types....also offe new vehicle. No money out of pocket.....very friendly staff. Took me around to look at different colors of vehicle and different types....also offered me water and something to eat. General manager came to talk to me. More
My experience at Honda Cars of Katy was beyond excellent! Tiffany is the Used Car Director and she took time with me and met my needs. I purchased a 2007 Honda Accord and I'm in love with it. Ricky made sure Tiffany is the Used Car Director and she took time with me and met my needs. I purchased a 2007 Honda Accord and I'm in love with it. Ricky made sure I was completely satisfied. I had to bring my car back in for a touch up and I was not inconvience when my car was kept overnight. I highly recommend this dealership in buying New as well as pre-owned vehicles. I'm sure by the way I was greeted the sale staff was great to be around. So, if you are reading this Tiffany and Ricky.....thanks from the bottom of my heart! And if you are looking to purchase a car......Please go to HONDA CARS OF KATY!! More
We purchased a used Honda Civic Hybrid from this dealership and had a very bad experience from the beginning. We were constantly shifted from sales agent to sales agent. They demanded $1,000 above dealership and had a very bad experience from the beginning. We were constantly shifted from sales agent to sales agent. They demanded $1,000 above the price advertised online, stating that they would not make any profit at the advertised price. The sales agent told us that the hybrid batteries were not known to fail. Our hybrid battery lasted one week, prompting an automotive technician to tell us that it had been "fixed" for the sale. The Finance department head managed to add on all sorts of charges, including a $500 fee for "Lifetime Free Oil Changes." (My fault for missing that one on the contract, but he did his best to confuse us.) The Finance Department Head also sold us a 3 year complete warranty, then printed out a lesser warranty to give to us. (We discovered this and challenged him and he said he used the wrong form. They were two distinctly different colors.) Only after extensive work on my part, reporting them to the Better Business Bureau, and starting a case action suit with Honda America did they agree to replace the Hybrid battery at their expense. All in all, this was a very stressful experience and a good lesson for my 16 year old son on what to avoid in future car deals! More
I was looking for a good pre-owned/used small SUV in good shape with as little mileage as possible and for a price I could afford. After looking at several dealerships on a Saturday, I stopped at Honda Cars shape with as little mileage as possible and for a price I could afford. After looking at several dealerships on a Saturday, I stopped at Honda Cars of Katy to see what they had. After being greated by a very friendly salesperson outside (all the sales people were very friendly) and escorted inside and giving him (can't remember his name) all the information about what I was interested in and what car I now owned, he called Tiffany Lively (used car specialist) over to talk to me. She asked if I'd ever heard of AirCheck of Texas. No, I had not. She explained that it is a government program to get cars that are 10+ years old off the streets and help car buyers with as much as $3,000 to get a newer vehicle. My car was 11 years old. She gave me the paperwork to complete and bring back to her. None of the other dealerships had even mentioned this program to me. I completed the paperwork and took it and the required documents to her on Monday evening. She looked it over, ran copies of what she said was needed, and said she would fax it to the proper place and follow up with them and let me know if and when I was approved. One week later (remember -- this is dealing with a government agency!), she notified me that she had received a response that I was approved and that I would be receiving a voucher for $3,000 within 5 business days. She said that since I was approved, that I could come in and see what all they had. I went back on Saturday morning, and she got Salesman Tony Dubon to help us. He was great! Tiffany told us what cars were in my price range; Tony brought each one around, and we test-drove them. He was very knowledgeable, friendly, and helpful. We finally decided on a great 2008 Honda CRV that had been a lease vehicle and that had just been turned in the day before. We finalized the deal; the CRV was washed, serviced, and ready. I took it home that very evening. I have really enjoyed driving it. Tiffany and Tony were great. They both have followed up and contacted me and thanked me for my business and welcome me back for anything other assistance I may need. Plus, I was given a card to take to their quick service center and use for oil changes for life at no cost to me; just have to pay the couple of dollars for tax charged. More