
Katy Honda
Katy, TX
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Free oil change no longer free. Would have been nice to be notified and reimbursed for the money I paid when I bought the car. Previously, their 21point inspection didn't catch the Would have been nice to be notified and reimbursed for the money I paid when I bought the car. Previously, their 21point inspection didn't catch the torn windshield wipers. I wonder what else they missed? Now I'm waiting 45 minutes to an hour for my $55 oil change. Hopefully they won't add on more "needs" Overall the dealer is ok. More
I bought my car and lifetime free oil changes were included. They changed ownership and no more free oil changes. They gave me their price, $55. No way! I t doesn’t matter how good the service, th included. They changed ownership and no more free oil changes. They gave me their price, $55. No way! I t doesn’t matter how good the service, they reneged on my contract. I can get oil change for a lot less elsewhere. I won’t be back. More
Met at service bay and escorted to service rep. He set up service and notified me when finished. Service time was as estimated. Car was returned clean. He set up service and notified me when finished. Service time was as estimated. Car was returned clean. More
The service was efficient and done professionally. The service manager I worked with was courteous, informative, and allowed me options. Well done Honda of Katy! The service manager I worked with was courteous, informative, and allowed me options. Well done Honda of Katy! More
Amazing staff, friendly environment, and good vibes. . the salesmen were very attentive to all of my needs and questions throughout this whole ordeal.. as a first time car buyer I would highly recommend . the salesmen were very attentive to all of my needs and questions throughout this whole ordeal.. as a first time car buyer I would highly recommend this location for the purchase of a safe reliable vehicle! More
Charlie Leach and his service crew did a GREAT job on my truck. They were thorough, quick, helpful, during the short time I was waiting. I had several questions about my Ridgeline and they were able to answ truck. They were thorough, quick, helpful, during the short time I was waiting. I had several questions about my Ridgeline and they were able to answer each one or report back to me the finding of their inspection. You have become my “go to” dealer for all my repairs , even though you are not the closest. More
From the time I got to the s Express Service Center to the time I left, customer service was great. Raffy explained everything well to me and even let me know what the most immediate issue was that needed the time I left, customer service was great. Raffy explained everything well to me and even let me know what the most immediate issue was that needed to be resolved first. I was also in and out of the service center within a reasonable smoky of time. I highly recommend Honda Cars of Katy! More