Katy Honda

I had been corresponding with Honda of Katy, regarding a Honda Odyssey LX 2012. I recieved a quote from Mr Blake (Internet sales) for the Odyssey for $26,122.52 on 1/19/2012. I emailed him back and as Honda Odyssey LX 2012. I recieved a quote from Mr Blake (Internet sales) for the Odyssey for $26,122.52 on 1/19/2012. I emailed him back and asked him to reconfirm that my "FINAL walk-out price for the new Honda Odyssey LX is $26,122.52" I had also written and told him that I will have to drive to Katy with my wife and 2 children, a 6month old & a 2yr old, hence I wanted it reconfirmed. He emailed back 1/19/2012 - "Yes the price sounds right, see you here on Monday". I took a day off work, we drove 180 miles on Sunday 1/20/12 -to avoid two long car journeys for the kids, in one day. Being little children, we had to stop 4 times along the way. Stayed at Hampton Inn and were at the dealership Monday 1/21/12 at 9:15am. Having seen the car we decided to proceed with the purchase but were dismayed when told the price now was around $29,500. I asked to see the General Manager. Dwain Davis came to speak with me first. He said the price did not include destination charge and add ons on the the car. His manner was rude and condescending. Next, D Rogers came to speak to me and insisted he was the GM. Neither of these men could explain why the additional charges were not mentioned in any of the phone calls/e mail for the FINAL price. I was not allowed to meet the GM despite several requests. I felt that the dealership was unprofessional, deceitful and had no regard for my time or my circumstances.We drove back 180 miles to San Antonio empty handed and feeling cheated. More

Don't take quotes from Naina Nanjua Honda Cars of Katy (Houston suburbs) too seriously. They are super low but when you go there she will hand you over to "her manager", Ben Gazi. He is the sale (Houston suburbs) too seriously. They are super low but when you go there she will hand you over to "her manager", Ben Gazi. He is the salesman you DON'T want to do business with. He tried restarting the negotiation process from scratch saying Naina's quote doesn't mean anything since she is just a consultant. This comes after driving 3+ hours to their dealership. We walked out immediately. More

Most horrible car dealership experience. I contacted the dealership by email first to get epricing for a 2012 CRV. Jacinda Atkinson replied back with a reasonable quote (21.1K+ttl) and I called her later in dealership by email first to get epricing for a 2012 CRV. Jacinda Atkinson replied back with a reasonable quote (21.1K+ttl) and I called her later in the day at 4pm to confirm the quote and check if I come in for a test drive. She eagerly mentioned the manager was trying to clear the few remaining 2012s and was giving throw-away pricing/discounts on the 2012 CRVs and I needed to come by soon. So I confirmed I will be there at 5pm (in 1 hour) which I did with my wife at 8 month old baby in freaking cold weather hoping to buy the car. First thing I was told - she has already left for the day!! Fine another salesman who started helping me found out they have no 2012 CRV left in stock. After half hour of non-sense, one of the 'managers' tells me that their inventory did not get updated from all the sales over the Christmas weekend and I should try out the 2013 CRV base model and he would try to make a reasonable deal. Fair enough, so we tried one and ofcourse liked it. What next - a 'deal' of full sticker price MSRP with all the cost for dealer extras added coming out to almost 29K for a CRV LX base. I asked in frustration if this was really what they 'called' a reasonable deal? Did they have a better offer. Alas not, and me and my family left and no courtesy from anyone except the salesman Simon who I feel sorry for as he had to pick up the bad deal initiated by Jacinda and the 'managers' behind the reception desk!! More

I was contacted by Katy Honda (Tiffany Price) and offered the opportunity to upgrade my 2011 Pilot for a 2013 Pilot Touring for no money down with cheaper monthly payments for 60 months. Throughout three dif the opportunity to upgrade my 2011 Pilot for a 2013 Pilot Touring for no money down with cheaper monthly payments for 60 months. Throughout three different phone conversations I questioned Tiffany if this was some marketing ploy that I was not interested, but was assured by Tiffany with the recent rebates, low intrest rates, and the need for used vehicles that this was a legitamate offer. Upon visiting the dealership I was greeted by Tiffany and handed over to Shely (salesman) and we proceeded to select a vehicle. During this process I again reinerated to Shely what I had been told on phone and he said "if that is what I was told that Katy Honda would make it happen". As you can guess when it came time to close the deal, Tiffany's manager (Tiffany Lively) said Tiffany had made a mistake and obviously needed more training and that Katy Honda could not honor the original offer. What they did offer was a used 2012 EXL model for higher monthly payments which I declined. It is a shame Katy Honda operates in this manner. More

I was 100% pleased with the purchase of my 2012 Civic EX-L from the first internet chat and quote emailed from Naina soon after expressing what I was looking for during our conversation,\ to the delivery EX-L from the first internet chat and quote emailed from Naina soon after expressing what I was looking for during our conversation,\ to the delivery walk through where Rob explaned,demonstrated the features of my new car, making sure I was comfortable before driving away. I was never lied to or mislead by any means. The pricing was fair and all dealer adds were explained and I did not have to agree to any price or option I was not comfortable with. Honda Cars of Katy will treat you with the respect and curiosity deserved. I have already recommend them to my friends and look forward to seeing friendly faces while having my oil changed for free for the life of my cool little car! Thanks HCOK for turning my beater into a blinger!! SP More

Dealership was easily maneuverable and our salesperson was very knowledgeable and didn't try pushing us into a decision too quickly. We will be back! was very knowledgeable and didn't try pushing us into a decision too quickly. We will be back! More

This is the second time I've bought from Honda Cars of Katy. Love this dealership. Very professional and courteous. I will definitely continue buying from them and having my car serviced there. Katy. Love this dealership. Very professional and courteous. I will definitely continue buying from them and having my car serviced there. More

I would definitely recommend my friends and family to this dealership. There was a sales associate there to greet me and ask all my questions. Went over every detail about the car. Was able to help me ch this dealership. There was a sales associate there to greet me and ask all my questions. Went over every detail about the car. Was able to help me choose the right car for me. I was trying to decide on 2 different cars. More

I shopped around before I purchased and Honda Cars of Katy had the best prices by far. Their service was absolutely exceptional. I am a single mother and was concerned about being taken advantage of but Katy had the best prices by far. Their service was absolutely exceptional. I am a single mother and was concerned about being taken advantage of but was quickly put at ease. They weren't concerned about getting me into the most expensive car- they were concerned about getting me into the right car for me and my family. THANK YOU, Dewayne! -RKB More

We had a great buying experience here. The staff was very attentive and answered every question we had. This was an excellent car buying experience would recommend this dealership to everyone! attentive and answered every question we had. This was an excellent car buying experience would recommend this dealership to everyone! More