Katy Honda

I purchased my car and paid $400 for 5 years of oil change services. The dealer will not honor it, saying there is a new owner, even though it still operates as "Honda Cars of Katy". Do not trust this change services. The dealer will not honor it, saying there is a new owner, even though it still operates as "Honda Cars of Katy". Do not trust this dealer. More

Don’t do it- go somewhere else- bait and switch- offer everything just to get the sale, then to find out they lied- overcharged me for my car, promised 100,000 bumper to bumper, free oil changes for life, everything just to get the sale, then to find out they lied- overcharged me for my car, promised 100,000 bumper to bumper, free oil changes for life, free key replacement, got me to buy a lesser car for the same price as the one I was looking at- all at a higher $4000 price tag More

Hello, Do not trust this dealership They publish prices and then change the deal by several thousand dollars. A man is measured by his word and this place is the worst example possible. Pricing was d and then change the deal by several thousand dollars. A man is measured by his word and this place is the worst example possible. Pricing was documented on 2 publications including their own website. That is not a mistake, it is bait and switch Bye Bye Katy More

Free oil change no longer free. Would have been nice to be notified and reimbursed for the money I paid when I bought the car. Previously, their 21point inspection didn't catch the Would have been nice to be notified and reimbursed for the money I paid when I bought the car. Previously, their 21point inspection didn't catch the torn windshield wipers. I wonder what else they missed? Now I'm waiting 45 minutes to an hour for my $55 oil change. Hopefully they won't add on more "needs" Overall the dealer is ok. More

This dealership posts fake prices, actual cost is thousands more than the price they advertise. Poor Business practices thousands more than the price they advertise. Poor Business practices More

Very courteous. Kept me informed and advised me on things to have replaced. Pleased with overall experience. Kept me informed and advised me on things to have replaced. Pleased with overall experience. More

I bought my car and lifetime free oil changes were included. They changed ownership and no more free oil changes. They gave me their price, $55. No way! I t doesn’t matter how good the service, th included. They changed ownership and no more free oil changes. They gave me their price, $55. No way! I t doesn’t matter how good the service, they reneged on my contract. I can get oil change for a lot less elsewhere. I won’t be back. More

Met at service bay and escorted to service rep. He set up service and notified me when finished. Service time was as estimated. Car was returned clean. He set up service and notified me when finished. Service time was as estimated. Car was returned clean. More

The service was efficient and done professionally. The service manager I worked with was courteous, informative, and allowed me options. Well done Honda of Katy! The service manager I worked with was courteous, informative, and allowed me options. Well done Honda of Katy! More

Charlie Leach and his service crew did a GREAT job on my truck. They were thorough, quick, helpful, during the short time I was waiting. I had several questions about my Ridgeline and they were able to answ truck. They were thorough, quick, helpful, during the short time I was waiting. I had several questions about my Ridgeline and they were able to answer each one or report back to me the finding of their inspection. You have become my “go to” dealer for all my repairs , even though you are not the closest. More