Katy Honda

Good experience: I went to test driving but I purchased the vehicle, Honda Hr-v, due to gentleman Barry Tankersley, sales consultant, and great experience with Carrie I went to test driving but I purchased the vehicle, Honda Hr-v, due to gentleman Barry Tankersley, sales consultant, and great experience with Carrie in finance dept. when ever I will be ready to get next Honda, I love to go there. More

bad and false They give me false and wrong information. After I buy the car they don't care. I don't recommend. And after a was there to get it help, they ignore th They give me false and wrong information. After I buy the car they don't care. I don't recommend. And after a was there to get it help, they ignore the costumers More

Over priced service repairs I took my 2013 CRV EXL in to Service for an estimate to repair a sunroof switch. I was quoted a price of over $500.00 plus tax. Incensed, I visit I took my 2013 CRV EXL in to Service for an estimate to repair a sunroof switch. I was quoted a price of over $500.00 plus tax. Incensed, I visited another local Honda dealer and was quoted $237.28 for the identical repair. This not my first issue with Hondacars of Katy, but it will darned sure be the last. More

don't buy form this dealership The Honda of Katy is the worse dealer I have ever been. The salesman lied to me and was very UN- professional. They changed the " nice tires " while The Honda of Katy is the worse dealer I have ever been. The salesman lied to me and was very UN- professional. They changed the " nice tires " while I was signing the papers .. He told me I will get 2nd key to my car when I pick up the car plate.. Then he denied that... I have asked to talk to his manager few time but he avoided me. I called after 2 months bz I got a bill form EZ tag for charges before I own the car.. I was transferred 5 times and still no one helped me!!! Just don't buy form this dealership. More

Dishonest service Purchased 2009 Honda Pilot new back in 2009. Had all routine maintenance and repairs performed at Honda Cars of Katy up until last year. That's when t Purchased 2009 Honda Pilot new back in 2009. Had all routine maintenance and repairs performed at Honda Cars of Katy up until last year. That's when the A/C started acting up. Sometimes it would cool just fine and other times it wouldn't. My daughter took it in to be checked out and they said the compressor was bad. In total quoted repairs were close to $1,000!! We told them no way and picked the car up. Ended up taking it to Auto Care USA off of Westheimer Parkway today to get a second opinion. They called me and said "we've got some good news for you". Ended up being a bad relay. Total parts and labor $108. I will never do business with Honda Cars of Katy again and Auto Care USA gained a customer for life. More

Great service Story gave me excellent service. She was throughout in explaining everything and also a pleasure to talk to. I was in and out quickly. I would highly Story gave me excellent service. She was throughout in explaining everything and also a pleasure to talk to. I was in and out quickly. I would highly recommend Story and Honda Service Department. More

Great visit My visit was good. I didn't have a long wait and the service and environment was good. Story took care of me and she even remembered my name lol. My visit was good. I didn't have a long wait and the service and environment was good. Story took care of me and she even remembered my name lol. More

Great Service Great service by the dealership. Salesperson Frank Lewis was very professional and patient during the process. The entire process went really smooth. Great service by the dealership. Salesperson Frank Lewis was very professional and patient during the process. The entire process went really smooth. I would highly recommend this dealership. More

Fantastic Service As I drop up to the service department I was immediately met by Peter Morgan. I just had to have to oil changed...but my experience was great! No lo As I drop up to the service department I was immediately met by Peter Morgan. I just had to have to oil changed...but my experience was great! No long lines, friendly service and back in my car within 20 minutes. Thank you Peter! More

Express Service I brought my CR-V in for its first oil & filter change. Story Castillo was my service rep. She was very professional and courteous. The service was fa I brought my CR-V in for its first oil & filter change. Story Castillo was my service rep. She was very professional and courteous. The service was fast. I was in and out in less than 30 minutes. More