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Katy Honda

Katy, TX

3.9
856 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 856 reviews

January 10, 2022

I’ll remain loyal to Honda Cars of Katy, they always treat my family well and look out for our best interest when car buying. More

by KGutierrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas, Elvis
Jan 13, 2022 -

Katy Honda responded

Thanks for your continued patronage! We are grateful for our clients who are honestly more like family. We look forward to serving you well into the future at Honda Cars of Katy.

January 08, 2022

Everyone was Excellent and the process was really easy an simple!! Also the salesman where Excellent More

by Hdeyvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Sininta
Jan 10, 2022 -

Katy Honda responded

Thank you for the positive feedback. We look forward to serving you again soon at Honda Cars of Katy!

January 08, 2022

Rafael did an amazing job by explaining everything about the service I would get. Great customer service! More

by Santos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 08, 2022 -

Santos responded

I will come back and for future services

January 06, 2022

Fast friendly service. Clearly explained services recommended. Only upgrade I would recommend is that the service center have a non-smoker drive the car to the car wash. He did not smoke in the c More

by Beads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffey?, the service agent. I did not deal with any of the others., Tiffany Lively
Jan 10, 2022 -

Katy Honda responded

Thank you so much for the valuable feedback. We hope to see you again soon!

January 05, 2022

I bought a Pilot and Civic from this location. I did the research and was ready to look at a Ridgeline for my wife this year. My 2 Honda vehicles, had the Oil Changes for Life cards. These were not free, bu More

by bob.sauve@live.ca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Jan 10, 2022 -

Katy Honda responded

Hello, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

January 05, 2022

Excellent and timely service. Very friendly team members. had the car ready before quoted time More

by yasinchinoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Jan 10, 2022 -

Katy Honda responded

Thanks for the positive feedback. We hope to see you again soon!

January 05, 2022

great team! thank you very much for your work. I applied for the first time, and I will be glad to become a regular customer. More

by Aliaksandr Zenin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kraig
Jan 10, 2022 -

Katy Honda responded

We appreciate your kind words and hope to see you again soon at Honda Cars of Katy!

January 05, 2022

Car was serviced in the amount of time promised and the workers were all pleasant and helpful and hopefully did an excellent job on my brakes. More

by Bevstx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 10, 2022 -

Katy Honda responded

Thanks so much for taking the time to provide such positive feedback to our team at Honda Cars of Katy. Take care and we gope to see you soon!

January 04, 2022

Excellent service!! Great customer care, service department exceeded my expectations, super fast service, would highly recommend More

by penate.carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Avila
Jan 10, 2022 -

Katy Honda responded

Thanks for the five stars, Penate! We appreciate you choosing Honda Cars of Katy and look forward to seeing them again soon.

January 03, 2022

The Honda guy Mr. Raffy Sta Ana is very friendly and highly knowledgeable on services we need he explain everything our car needs and services done to our car. We will definitely comback to honda expre More

by Ed_neria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy Sta.Ana
Jan 04, 2022 -

Katy Honda responded

Raffy is one of our many five star team members. Thank you for your feedback and we look forward to your next visit with us!

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