Katy Honda

The Honda dealership is a very nice place the employees there are very nice and professional. there are very nice and professional. More

We felt really well taken care of by Ken Eborka when we went in at the end of our previous lease. He made sure we went home with the perfect car for our family! went in at the end of our previous lease. He made sure we went home with the perfect car for our family! More

Honda Cars of Katy is the friendliest dealership I have every dealt with. I had the pleasure of working with Ben Ghazi. He listened to what I was looking for in a car and was prompt in calling me when th every dealt with. I had the pleasure of working with Ben Ghazi. He listened to what I was looking for in a car and was prompt in calling me when the car I wanted came in. I highly recommend him if you are looking for a new or used car. More

The car was purchased on Friday 10/20/2023. Honda Cars of Katy. I want to express the process, professionalism, and customer satisfaction from day one till now has been very unsatisfactory. Honda Cars of Katy. I want to express the process, professionalism, and customer satisfaction from day one till now has been very unsatisfactory. Tony acted as if he was put out in the whole process, from initial test drive to final deal. Fernado was very unprofessional, he lied stating the fender was replaced, he continually made excuses when asked about workmanship of the repairs and insulted me when he stated I should have bought a new vehicle. The ball was dropped the behalf of Honda Cars of Katy. After the initial drop off the vehicle three attempts were made to remedy the situation and yet its still unfinished. The vehicle will be taken to another Honda location for repair. Stay away from this dealership. There has been zero return calls, text or communication. More

Looked at a 2023 used CRV Hybrid not happy because the car was not fully automatic. Ms. Elena convinced us to come back for a better deal on a 2024 CRV EX-L fully automatic. The next day we went to see M car was not fully automatic. Ms. Elena convinced us to come back for a better deal on a 2024 CRV EX-L fully automatic. The next day we went to see Ms. Elena and she was amazing. The color of the car is right and it has all the bells and whistles was looking for. We spend 5 K more, but we were happy. Thank you Elena and Fernando, we appreciate your services. Jay and Renu Luchun More

I recently had the pleasure of experiencing the very good car service offered by Honda Cars Katy with the help of Raffy. The team not only provided excellent service, but also gave honest recommendatio good car service offered by Honda Cars Katy with the help of Raffy. The team not only provided excellent service, but also gave honest recommendations that were truly in my best interest. First and foremost, their professionalism and attention to detail stood out. What impressed me most was their honesty. In an industry where some service providers may try to upsell unnecessary repairs or services, Rafael took a refreshingly different approach. Their expert technicians thoroughly inspected and diagnosed the problem with my vehicle, then provided me with a detailed explanation of what needed to be done. However, they also took the time to explain the options available to me. Rather than pressuring me into expensive repairs, they provided a range of choices, giving me the freedom to make an informed decision based on my budget and priorities. Their transparency and honesty in this regard truly demonstrated their commitment to customer satisfaction. Furthermore, I was pleasantly surprised by the fair pricing. Despite the top-notch service and quality of work, Raffy presented me with a bill that was reasonable and within my expectations. I truly felt that I received excellent value for the money spent, which is a rare find in the automotive service industry these days. In conclusion, I highly recommend Honda Cars Katy for their exceptional car service and honest recommendations. Their professionalism, honesty, and meticulous attention to detail make them an outstanding choice for anyone seeking a trustworthy car service provider. Whether you need routine maintenance, repairs, or simply honest advice. Thank you to the team at Honda Cars Katy for your outstanding service and commitment to customer satisfaction. Rating: ⭐⭐⭐⭐⭐ More

It been about a month Javier was my salesman. I was afraid at first because I had really bad experiences with car dealerships, bought a bad car in past from peer pressure and even when I took car I was afraid at first because I had really bad experiences with car dealerships, bought a bad car in past from peer pressure and even when I took car to dealership for repairs due to recalls etc it was the worst experience I ever had with Volkswagen dealerships in Katy and in Houston area. I was traumatized so bad I let my vw jetta go freely losing all the money I put into that car and actually didn’t go to any dealership for at least a year. So believe me, I was super nervous when I showed up at Honda Katy dealership to look at car to buy. I even try to be to be prepared by having a guy with me to checkout and test drive the car but something happened and I ended up going alone. Javier assure me that even though I was alone, he would take care of me thru the process and Javier did just that. I felt safe and calm through the whole deal. Javier even followed up days after to checked on me to make sure everything been good. Which it has been great, no complaints, and car running fabulous I love my car. So if shopping for a car here ask for Javier 😊 More

Last two cars I have bought elsewhere took about half an hour. Spent two evenings getting the run around at Katy Honda. They tried every deceptive, sleazy trick in the book. Finally got angry and walked out hour. Spent two evenings getting the run around at Katy Honda. They tried every deceptive, sleazy trick in the book. Finally got angry and walked out in the finance office. Complained to the manager, who thought it was entertaining and stated “ that’s just our negotiation tactics”. This dealership still runs the car business like it’s 1975. Puts overpriced pack on every vehicle, lies like xxxx. Buyer beware. Avoid this dealership like the plague. There are obvious reasons why the Toyota dealership down the road is crowded and this dealership is a ghost town. I can’t imagine why Honda Corporate hasn’t gotten involved considering their overwhelming negative reviews. More

The location has a new GM Teno Fontenot, I purchased a Honda Pilot and was helped by Simon Dzenyo. Took me less than 4 hours to complete the sale. Excellent customer service. Honda Pilot and was helped by Simon Dzenyo. Took me less than 4 hours to complete the sale. Excellent customer service. More

June 2023 - Iheanacho Orabuchi is the worst manager ever. Stay away. Wish we would have read the reviews. You go in for a trade and you come out being scammed. Traded in my 2021 Mazda, for 2023 Honda Pilot. Stay away. Wish we would have read the reviews. You go in for a trade and you come out being scammed. Traded in my 2021 Mazda, for 2023 Honda Pilot. Not only did they add more money to the MSRP but they never processed my trade-in. Iheanacho More