Katy Honda

Great knowledge by your guy in parts Douglas will be back when I need something else when I need something else More

We worked with Simon Dzenyo and he is the very best. He was very professional and knowledgeable about every aspect of the car buying process. He was willing to listen to what our needs were and went abo He was very professional and knowledgeable about every aspect of the car buying process. He was willing to listen to what our needs were and went above and beyond to meet our needs. It meant a lot when we asked questions, he had the correct answers. He valued our time and made sure we were aware of what was happening at every step. I definitely would recommend Simon to anyone. You won't be disappointed. More

We worked with Natalie and she was very friendly and very helpful. I would recommend if you need parts ask for Natalie. helpful. I would recommend if you need parts ask for Natalie. More

Terrible service. No, worst than terrible. Found a car online. Called to get availability and details. They then added about $2k to the price for misc dealer fees. The No, worst than terrible. Found a car online. Called to get availability and details. They then added about $2k to the price for misc dealer fees. They then agreed to remove the fees if I gave a deposit that day. They then came back and said they couldn’t do a deposit on that car due to high demand ins I need to make payment in full that day. I told them to keep the car. They texted me to say they could now do the deposit. I have the deposit and requested final numbers to close the deal. It’s now 7 hours later and they have called once to ask me to complete a credit app. I told them I don’t need a loan but I need the numbers so when I drive for 4 hours to get there I know what to expect. I still haven’t received the numbers. Not sure if they are even a real dealership. Nobody answers the phones. All you get is text messages and dead ends. More

The Honda dealership is a very nice place the employees there are very nice and professional. there are very nice and professional. More

We felt really well taken care of by Ken Eborka when we went in at the end of our previous lease. He made sure we went home with the perfect car for our family! went in at the end of our previous lease. He made sure we went home with the perfect car for our family! More

Honda Cars of Katy is the friendliest dealership I have every dealt with. I had the pleasure of working with Ben Ghazi. He listened to what I was looking for in a car and was prompt in calling me when th every dealt with. I had the pleasure of working with Ben Ghazi. He listened to what I was looking for in a car and was prompt in calling me when the car I wanted came in. I highly recommend him if you are looking for a new or used car. More

The car was purchased on Friday 10/20/2023. Honda Cars of Katy. I want to express the process, professionalism, and customer satisfaction from day one till now has been very unsatisfactory. Honda Cars of Katy. I want to express the process, professionalism, and customer satisfaction from day one till now has been very unsatisfactory. Tony acted as if he was put out in the whole process, from initial test drive to final deal. Fernado was very unprofessional, he lied stating the fender was replaced, he continually made excuses when asked about workmanship of the repairs and insulted me when he stated I should have bought a new vehicle. The ball was dropped the behalf of Honda Cars of Katy. After the initial drop off the vehicle three attempts were made to remedy the situation and yet its still unfinished. The vehicle will be taken to another Honda location for repair. Stay away from this dealership. There has been zero return calls, text or communication. More

Looked at a 2023 used CRV Hybrid not happy because the car was not fully automatic. Ms. Elena convinced us to come back for a better deal on a 2024 CRV EX-L fully automatic. The next day we went to see M car was not fully automatic. Ms. Elena convinced us to come back for a better deal on a 2024 CRV EX-L fully automatic. The next day we went to see Ms. Elena and she was amazing. The color of the car is right and it has all the bells and whistles was looking for. We spend 5 K more, but we were happy. Thank you Elena and Fernando, we appreciate your services. Jay and Renu Luchun More

I recently had the pleasure of experiencing the very good car service offered by Honda Cars Katy with the help of Raffy. The team not only provided excellent service, but also gave honest recommendatio good car service offered by Honda Cars Katy with the help of Raffy. The team not only provided excellent service, but also gave honest recommendations that were truly in my best interest. First and foremost, their professionalism and attention to detail stood out. What impressed me most was their honesty. In an industry where some service providers may try to upsell unnecessary repairs or services, Rafael took a refreshingly different approach. Their expert technicians thoroughly inspected and diagnosed the problem with my vehicle, then provided me with a detailed explanation of what needed to be done. However, they also took the time to explain the options available to me. Rather than pressuring me into expensive repairs, they provided a range of choices, giving me the freedom to make an informed decision based on my budget and priorities. Their transparency and honesty in this regard truly demonstrated their commitment to customer satisfaction. Furthermore, I was pleasantly surprised by the fair pricing. Despite the top-notch service and quality of work, Raffy presented me with a bill that was reasonable and within my expectations. I truly felt that I received excellent value for the money spent, which is a rare find in the automotive service industry these days. In conclusion, I highly recommend Honda Cars Katy for their exceptional car service and honest recommendations. Their professionalism, honesty, and meticulous attention to detail make them an outstanding choice for anyone seeking a trustworthy car service provider. Whether you need routine maintenance, repairs, or simply honest advice. Thank you to the team at Honda Cars Katy for your outstanding service and commitment to customer satisfaction. Rating: ⭐⭐⭐⭐⭐ More