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Katy Honda

Katy, TX

3.9
856 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 856 reviews

January 27, 2022

Excellent at communicating what your service will include along with pricing. I appreciate being able to ask questions before the service is performed. They have been very honest and prices are fair. I’m gla More

by rebeccajtune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larzo
Feb 01, 2022 -

Katy Honda responded

Hello Rebecca, we're thrilled to have you as part of the Honda Cars of Katy family! Feel free to reach out to any member of our team if we can assist you or your Pilot! Thanks for choosing us and we will see you soon!

January 27, 2022

Had a problem with steering and was handled well. This was a used car purchased 7 months ago. More

by sfaherty777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauna
Feb 01, 2022 -

Katy Honda responded

Thanks for letting us know that your experience at Honda Cars of Katy has been worthy of five stars. Safe travels!

January 27, 2022

Great service and advisor very attentive and kept me updated on the status of repairs. More

by sleathmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Smith
Feb 01, 2022 -

Katy Honda responded

Thanks for the kind words! We appreciate your patronage at Honda Cars of Katy!

January 26, 2022

We closed the deal in less than 24 hours and this is what I liked about Deo where he made sure that this deal happens More

by Vikash Tulsyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dip Zorrilla
Feb 01, 2022 -

Katy Honda responded

Thanks for the positive feedback, Vikash!

January 26, 2022

I was made aware of the dealership when the HondaLink app informed me my truck was due for a recall part. I scheduled online, and when I showed up to my appointment, the service rep. Was kind, thoughtful, an More

by Mrdicksonbhe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Avila
Feb 01, 2022 -

Katy Honda responded

Thanks for the five stars! We appreciate you trusting the team at Honda Cars of Katy and hope to see you again soon!

January 25, 2022

I believe you are on top of things, no matter how things are on the out your focus on each customer according to their needs. Thank you again. More

by George Tristan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Feb 01, 2022 -

Katy Honda responded

Hello George, please reach out to any member of our team. We aim to provide five star service to each client at every visit and would like to speak with you in regards to what we can do to earn the extra three stars and your recommendation. Thank you!

January 24, 2022

Excellent service! My advisor was friendly and knowledgeable, very helpful. Would definitely recommend to my friends and family. More

by becky_serenity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanna Graves
Feb 01, 2022 -

Katy Honda responded

Hello Becky, we appreciate the five stars and kind words!

January 23, 2022

Fantastic. The service was quick and professional. Thank you. Will come back again, soon. Bye. More

by facos1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desk clerk
Feb 01, 2022 -

Katy Honda responded

We're thrilled to see the five stars and positive feedback. Hope to see you again soon at Honda Cars of Katy.

January 22, 2022

Excellent oil change. However, the cost service is double cost to compare to other dealers. More

by Castlerock125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Davis, Ricky Smith
Feb 01, 2022 -

Katy Honda responded

Thank you so much for the five stars!

January 22, 2022

Friendly service members in the Express section. Also I called the service department & without even seeing my vehicle they were spot in with their diagnosis of my mechanical issues. Also, despite being sh More

by YFN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the nice lady
Feb 01, 2022 -

Katy Honda responded

Thanks so much for letting us know that we were able to provide five star service in a timely manner during your recent visit to Honda Cars of Katy! Hope to see you again!

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