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Katy Honda

Katy, TX

3.3
849 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 849 reviews

February 13, 2022

Raphael was very professional with excellent Raphael was very professional with excellent communication skills. He had a very nice demeanor. He is an asset to your organization More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Southland
Feb 24, 2022 -

Katy Honda responded

Thanks so much for the recommendation and recognition of Raphael! We appreciate your patronage at Honda Cars of Katy!

February 13, 2022

The staff is very professional. Nice environment. Great customer service. When I ask for clarification and specifics, they are very helpful. More

by JCR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl and Troy
Feb 14, 2022 -

Katy Honda responded

Thanks so much for taking the time to leave our team at Honda Cars of Katy such a kind review! We appreciate your patronage and look forward to seeing you again soon.

February 12, 2022

The service on my car was excellent. The service advisor explained the task and kept me informed on the status and made recommendations for the next visit. The staff were friendly and nice. Will make this d More

by AJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAFAEL STA. ANNA
Feb 24, 2022 -

Katy Honda responded

Hi AJ, we are happy to hear you received excellent service during your recent visit. We look forward to working with you again in the future!

February 12, 2022

Russell Jackson is an amazing salesman. The finance team is amazing as well! I would totally recommend this dealership! More

by MarineOEFVet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Jackson
Feb 24, 2022 -

Katy Honda responded

Thanks so much for trusting the team at Honda Cars of Katy with your automotive needs. We look forward to seeing you again soon!

February 11, 2022

My service consultant was exceptional and took the time to explain everything (and they finished under estimated times). A nearly perfect experience!!!! I wish I remembered his name . . .the service was t More

by MikeMHouston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Boatwright
Feb 24, 2022 -

Katy Honda responded

Hi Mike, we appreciate your positive feedback about the service you received on your Passport. Our team looks forward to your next visit with us. Have a great day!

February 11, 2022

The service was great in my language (Spanish) by Lazaro, that helped to understand better. More

by Gera Garcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lazaro
Feb 11, 2022 -

Gera Garcia responded

yes

Mar 08, 2022 -

Katy Honda responded

We're so happy you had a great experience, Gera! Looking forward to seeing you next time!

Mar 08, 2022 -

Katy Honda responded

We're so happy you had a great experience, Gera! Looking forward to seeing you next time!

Mar 08, 2022 -

Katy Honda responded

We're so happy you had a great experience, Gera! Looking forward to seeing you next time!

February 11, 2022

Excellent, knowledgeable, timely, and friendly service. It did not take very long to change oil. More

by juanope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
Feb 24, 2022 -

Katy Honda responded

Hello, thank you for visiting us and leaving positive feedback about your oil change experience. We look forward to seeing you again in the future. Have a great day!

February 11, 2022

Awesome Customer Service, and the Workers are very knowledgeable of their jobs and they did a Great job. More

by eswist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Feb 24, 2022 -

Katy Honda responded

Hello, we appreciate you taking the time to leave a review about the great job our team does along with the awesome customer service you receive. We'll see you again in the future!

February 11, 2022

After a couple of average to below average experiences with Honda Cars of Katy, decided to give them another chance since dealer was under new management. This experience with new management was a far bet More

by rrg0077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl K
Feb 24, 2022 -

Katy Honda responded

Hello, we appreciate your business and are glad you chose to come see us again. We are pleased to hear you had a great experience with Karl and our team looks forward to helping you out again in the future!

February 10, 2022

Helpful. Staff. Answered questions I had about my new car. And helped with. My nav system hi poked to apple phone More

by Chris_bailey64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafi, Tiffany Lively
Feb 24, 2022 -

Katy Honda responded

Hi Chris, we appreciate you taking the time to leave positive feedback. Let us know how else we may help in the future!

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