Katy Honda
Katy, TX
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Raphael was very professional with excellent Raphael was very professional with excellent communication skills. He had a very nice demeanor. He is an asset to your organization Raphael was very professional with excellent communication skills. He had a very nice demeanor. He is an asset to your organization More
The service on my car was excellent. The service advisor explained the task and kept me informed on the status and made recommendations for the next visit. The staff were friendly and nice. Will make this d explained the task and kept me informed on the status and made recommendations for the next visit. The staff were friendly and nice. Will make this dealer my regular service center. More
My service consultant was exceptional and took the time to explain everything (and they finished under estimated times). A nearly perfect experience!!!! I wish I remembered his name . . .the service was t to explain everything (and they finished under estimated times). A nearly perfect experience!!!! I wish I remembered his name . . .the service was that good on my Honda Passport!! More
After a couple of average to below average experiences with Honda Cars of Katy, decided to give them another chance since dealer was under new management. This experience with new management was a far bet with Honda Cars of Katy, decided to give them another chance since dealer was under new management. This experience with new management was a far better experience. Service writer, Karl was exceptional to work with. Service completion was delayed a half day from original agreement due to waiting on parts. It would have been a perfect score but f not for that. An additional discount to applied to offset the issue. Fantastic job by the service writer, Karl and Honda Cars of Katy. More