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Katy Honda

Katy, TX

Overview
Reviews
3.3
845 Reviews
Call Dealership (281) 994-0055

21001 Katy Freeway

Katy, TX

77450

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Showing 845 reviews

February 20, 2022

I had a express service. Performed as promised and multi inspection report done as well. More

by majedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davidson
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the kind words! We look forward to seeing you again soon at Honda Cars of Katy!

February 19, 2022

Dealer did not honor my oil change warranty. Canceled by dealer. Customer svs off to. More

by Lindsay.agnes
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Fred & Gregory.
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hello Lindsay, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

February 19, 2022

Good Service and fast resolution of issues Reachable location customer service is also good. Nice More

by sribasava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis
Report | Print
Feb 23, 2022 -

Katy Honda responded

We're happy to hear that our team was able to find a resolution quickly! Looking forward to serving you again soon at Honda Cars of Katy.

February 18, 2022

Extremely friendly staff, excellent communication, really a wonderful experience all around. I felt valued and respected as a customer More

by Tyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Avila
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks so much for the five stars, Tyler! We look forward to seeing you again soon!

February 17, 2022

Raffi and techs were very friendly, helpful, and informative. 5-Star service every time I visit. More

by me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi
Report | Print
Feb 23, 2022 -

Katy Honda responded

We're delighted to hear your kind words! We look forward to seeing you again soon!

February 17, 2022

The service staff at this Honda dealer were very professional and courteous. Very nice waiting area. More

by Carlos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kraig
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hi Carlos, we're so excited to hear your recommendation! We appreciate the five stars!

February 17, 2022

Kevin Ramos was attentive to my needs and really took care of me. Highly recommend Honda Cars of Katy More

by amart60emtp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwain Davis
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the kind words, Kevin! We appreciate your patronage at Honda Cars of Katy and look forward to serving you again soon!

Feb 23, 2022 -

amart60emtp responded

My name’s not Kevin.

February 16, 2022

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by Manash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Sininta
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for five stars, Manash! We appreciate you choosing Honda Cars of Katy for your automotive needs.

February 16, 2022

Dealer ship was fine. My warranty for oil changes will not be honored. Not happy. More

by Lindsay.agnes
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hi Lindsay, Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

February 15, 2022

Helpful, Friendly, Fast, Parts in stock, kept me informed, even washed my car before returning. More

by robin52168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the positive feedback! We hope to see you again soon at Honda Cars of Katy!

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