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Katy Honda

Katy, TX

Overview
Reviews
3.3
845 Reviews
Call Dealership (281) 994-0055

21001 Katy Freeway

Katy, TX

77450

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Showing 845 reviews

February 24, 2022

Fast and excellent service! 30 minutes waiting time for the inspection of my car on time More

by aperezmoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Report | Print
Feb 25, 2022 -

Katy Honda responded

Hello, We are pleased to learn that our team provided you with a fast and excellent service experience. Thank you for choosing Honda Cars of Katy to service your vehicle. We enjoyed working with you and hope to see you back soon! Take care and safe travels.

February 24, 2022

Service rep are very professional and courteous. Service location is clean with plenty of places to sit and watch tv More

by tonyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Brymer
Report | Print
Feb 25, 2022 -

Katy Honda responded

Hi Tony, We are happy to know that we could provide you with a positive experience while your car was being serviced by the service department at Honda Cars of Katy. Thank you for your kind words and positive feedback allowing us to improve our customer's experience. We appreciate your trust in our team and hope to get the chance to work with you again! Take care.

February 23, 2022

They got my car in right away and kept me updated for the time I had to wait. More

by Jc2951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwain Davis
Report | Print
Feb 24, 2022 -

Katy Honda responded

Hello, we appreciate your positive feedback and look forward to your next service!

February 23, 2022

Quick repair. Solved problems that caused the need for repair. Loaner kept me mobile and working. Karl Kraig is the best service writer I’ve ever worked with. More

by Paul Houghton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kraig, Karl
Report | Print
Feb 24, 2022 -

Katy Honda responded

Hi Paul, we appreciate the kind words about your experience with Karl. Until next time, enjoy the road ahead!

February 22, 2022

Great job to the service advisor and the mechanics. Car came out feeling like new. Thanks! More

by aaloud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks. for the recommendation! We look forward to seeing you again at Honda Cars of Katy!

February 22, 2022

Awesome service & on time delivery. .the service writer was very helpful & straightforward on the service & pricing.. More

by St.john2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the kind words! We appreciate your patronage!

February 21, 2022

It was fast and easy and the person was very friendly. Car was ready in just a short time More

by dnaranjo.g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont know
Report | Print
Feb 23, 2022 -

Katy Honda responded

We're delighted to hear your kind words. We appreciate your patronage at Honda Cars of Katy and hope to see you again soon!

February 21, 2022

Fast, easy, very friendly service! I made an appointment by phone got in the next week! More

by TANYA B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for the five stars, Tonya! Hope to see you again soon!

February 21, 2022

My situation was handled quickly and professionally with the work done on time. I got a report that was comprehensive and easy to understand. Thanks guys. More

by NormS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
Report | Print
Feb 23, 2022 -

Katy Honda responded

Hi Norm, we're delighted to hear your experience was efficient and professional! Thanks for choosing Honda Cars of Katy!

February 20, 2022

Troy is the absolute best to work with at Honda cars of Katy in the service department More

by aross4214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Feb 23, 2022 -

Katy Honda responded

Thanks for recognizing Troy! He's an asset to our team at Honda Cars of Katy. Thanks for trusting us with your automotive needs.

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