Karp Volvo

The day I picked up my new XC60 I arrived at 10:30am (approximately). I finally left around 1:30pm. It took much too long to process my new vehicle. In my opinion, the paperwork should have been complet (approximately). I finally left around 1:30pm. It took much too long to process my new vehicle. In my opinion, the paperwork should have been completed before my arrival. More

David and Dean were absolutely amazing. They were patient friendly and very knowledgeable. Every question we had, they had a direct answer for us. I was actually surprised about how they acted towards me and friendly and very knowledgeable. Every question we had, they had a direct answer for us. I was actually surprised about how they acted towards me and my family. With going to other dealerships, every other car dealer I have dealt with seemed like they wanted to make an extra dollar at the customer's expense. David and Dean were genuine and they truly wanted to help us in every way. I would definitely go back to them and Karp Volvo. I will be telling everyone about my experience with the outstanding customer service that my family and I received. More

Vincent Villani was able to give me a great deal and was willing to work with me on the deal structure. I did not feel pressured and am happy with my decision. I would come back here again. willing to work with me on the deal structure. I did not feel pressured and am happy with my decision. I would come back here again. More

I went in to look at my options as my current lease was about to expire. They assisted me in getting a great deal on a new Volvo as well as assisting with terminating my current lease. about to expire. They assisted me in getting a great deal on a new Volvo as well as assisting with terminating my current lease. More

We were greeted by a friendly and courteous staff. Our salesman, Bill McGarr, was professional, polite, and patient as we negotiated the best possible terms. Volvo had advertised a great deal in the news salesman, Bill McGarr, was professional, polite, and patient as we negotiated the best possible terms. Volvo had advertised a great deal in the newspaper but as often found the fine print provided many restrictions and conditions that would lure most people away from making a deal. However, we found Bill McGarr willing to work with us and help find a solution to a mutual and satisfactory agreement. Additionally, the sales concierge, Caterina LaForte and sales consultant, Liliana Gonzalez, were equally helpful and accommodating in assisting us return our previous lease-ending vehicle to a different dealer. You definitely get the sense of a family-owned business where everyone expresses a caring and friendly feeling toward the customer. They make you feel wanted and valued as opposed to the stoic and passionless sensation one may feel with a larger corporate establishment. This was our first time dealing with Karp Volvo and based on our early experience with them, we highly recommend them to those considering the lease and purchase of their next vehicle. More

Liliana was a delight to work with. She is very friendly, and professional and truly made my car leasing experience enjoyable and easy. I would highly recommend Liliana, Karp, and the Volvo S60!! and professional and truly made my car leasing experience enjoyable and easy. I would highly recommend Liliana, Karp, and the Volvo S60!! More

From the moment we walked into Karp Volvo in Rockville Centre we were greeted by friendly people eager to help. You don't stand around waiting for someone to acknowledge you. We were directed to salesma Centre we were greeted by friendly people eager to help. You don't stand around waiting for someone to acknowledge you. We were directed to salesman, Michael Convoy, who was warm, friendly, knowledgeable, well-spoken and did not push, which is what we hate about going car shopping. On our visit Michael introduced us to Vincent Villani, one of the managers who ran the numbers for us. He said they would get back to us after they found out what our present car was worth. A few days later we were driving off the lot with a beautiful XC60 confident that it was the best deal we could make. My husband is now planning to return to this dealership when his lease is up. We were with our former dealer for 10 years and the people at Karp have made us new customers. I feel sure that I am driving a very safe, well-made car. Congrats to Karp Volvo for understanding cars and, more importantly, people. More

Ms. Gonzalez is an exceptional salesperson. She is professional, patient, as well as a very good communicator. She instructed me on how to use the Volvo S60 and how to setup the computerized radio and professional, patient, as well as a very good communicator. She instructed me on how to use the Volvo S60 and how to setup the computerized radio and telephone system . She even said that I can call or stop in anytime if I needed her assistance with the car. I felt very comfortable having her as my salesperson and will certainly use her again in the future. More

Extremely knowledgeable Sales staff, very informative, accurate and a pleasure to do business with. Test drive was readily available. All around I had a pleasant experience with Dealership. All staff w accurate and a pleasure to do business with. Test drive was readily available. All around I had a pleasant experience with Dealership. All staff was very friendly. Nice showroom and presentation of vehicles was well done. Sales staff offered to have me come back for another quick car lesson after I purchased the car if I needed it. Also the Sales staff stayed past the closing hours to take care of me and was happy to do so. I've never seen this before - cuddos and thank you to Mr. Markowitz!!! More

David Markowitz was very knowledgeable about the features we were looking for. We were trading in an older Volvo to get the newer model. He spent time with us before, during and after the sale. As the new mo we were looking for. We were trading in an older Volvo to get the newer model. He spent time with us before, during and after the sale. As the new model had many different features ( iPhone connectione, etc.), David pateintly showed us the new features. He was courteous and efficient. More