
Karp Kia
Rockville Centre, NY
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766 Reviews of Karp Kia
Excellent Experience My overall experience at Karp has been wonderful so far. Frankie has been very accommodating and informative regarding any details or questions I've n My overall experience at Karp has been wonderful so far. Frankie has been very accommodating and informative regarding any details or questions I've needed answered without issue. This was my first time getting a new car and I could not have found a better dealership to come to. Frankie has been the ultimate professional along with giving the experience a personal touch to make things simple and easy. Would recommend him and Karp Kia to anyone. More
Thank you for the wonderful experience & my new car!! I am really happy with how helpful and professional Frankie was with helping me find my new car. He was very accommodating and informative as I am fa I am really happy with how helpful and professional Frankie was with helping me find my new car. He was very accommodating and informative as I am fairly new to all of this! Frankie made getting a new car easy and he made sure the car had everything I wanted! He knew all the features on the car, and made sure he explained them all to me. Overall, I had a great experience, thank you Karp Kia. More
Great Dealer Over all the experience was excellent. Very welcoming and friendly staff. One big family. This is my second car leased from them. Frankie my sales pe Over all the experience was excellent. Very welcoming and friendly staff. One big family. This is my second car leased from them. Frankie my sales person goes out of his way all the time. All the staff there are very helping. More
An Off The Chart Experience !!!!! Since I had bought my last two cars from Karp and found that it was a pleasure doing business with them, I knew that I wanted return to Karp Kia when Since I had bought my last two cars from Karp and found that it was a pleasure doing business with them, I knew that I wanted return to Karp Kia when the time came again. Frankie B's professionalism, kind care, attention to detail, overall product knowledge and his unique ability to under sell and over deliver made my purchasing experience (of my two Kia Forte 5 vehicles) quite memorable needless to say. In addition, the folks in Karp Kia's service department, especially Liz Doyle, continue to do the right thing for me such as being genuinely interested in providing top shelf service, returning my vehicles (after servicing them) in pristine condition and following up my service visit with a courtesy call to make sure that my expectations were met (and exceeded). I'm thankful that I once again decided to purchase from Karp Kia, this dealership really is unequaled and I applaud them for being so wonderful! More
Sorento Transmission Brought my 2011 Sorento for a slight, or so i thought, transmission issue-delayed and rough shift into reverse when cold. They were unable to rectify Brought my 2011 Sorento for a slight, or so i thought, transmission issue-delayed and rough shift into reverse when cold. They were unable to rectify the problem and ended up replacing the transmission. It was done under warranty at no cost to me. Further, they gave me, at first, a rental car, and then, a courtesy car. Amazingly, there was no cost to me. Finally, everyone I dealt with, chiefly, Paul Gambardell, was unfailingly courteous and helpful. More
Horrible Service My car is 8 months old. Leased it from Karp Kia in May 2014. All of a sudden my doors won't open or close when they are frozen. Brought it in once and My car is 8 months old. Leased it from Karp Kia in May 2014. All of a sudden my doors won't open or close when they are frozen. Brought it in once and they couldnt duplicate it and gave it back. I took a video and pics of it happening and they told me to bring it back in. it's been 10 days and no car. They don't call me when they say they will to let me know what's going on. I'm the one making all the effort to find out what's going on. That's including the service manager. The problem is a manufacturers defect and they are trying what is "recommended" Now I'm paying for a car that's been sitting there for 10 days that I haven't been able to use. More
Very Efficient!! I was looking at various Kia dealerships, but found this one the most eye catching. I really loved the friendliness of the employees especially Frank' I was looking at various Kia dealerships, but found this one the most eye catching. I really loved the friendliness of the employees especially Frank's. He was very professional with his services and really helped me out with negotiations for my first car. I was really appreciative with his patience especially when I was late one time for an appointment due to my university's late classes. I highly recommend this Kia Karp for the most friendly and helpful environment they give and their high efficiency. More
new 2015 kia soul Jonathan Hernandez is my sales person and I would like to extend my thanks and appreciation for another great experience. I did not have to leave my Jonathan Hernandez is my sales person and I would like to extend my thanks and appreciation for another great experience. I did not have to leave my seat when I picked up my 2015 Kia Soul on Saturday, January10,2015. Jonathan handled everything from taking my 2012 vehicle return and handling all aspects of my new vehicle including all financial paperwork. The Kia Soul 2015 is amazing and I couldn't be happier. Thank you all for the reception I receive when I walk in the door. David Wells & Audley greeted me and made me feel welcome also. Regards, Peggy (Margaret) Salute More
Buy your Kia from Michael Rosenberg of Karp KIA I visited several KIA dealerships on Long Island. And by FAR, Karp KIA i Rockville Center was the most pleasant and professional dealership. And mor I visited several KIA dealerships on Long Island. And by FAR, Karp KIA i Rockville Center was the most pleasant and professional dealership. And more specifically, Michael Rosenberg. I can't say enough about Michael- the frankness, honestly, attention to detail, follow-up after the sale, etc. And I feel I got a very nice price as well, which is obviously important to everyone. But not the only consideration. The KIA Cadenza is just perfect and fun to drive. More
Delightful!!!! I have to say, this was an exceptional buying experience. Micheal Rosenberg's professionalism was far and beyond. As cold as it was that night He too I have to say, this was an exceptional buying experience. Micheal Rosenberg's professionalism was far and beyond. As cold as it was that night He took us out to view the different models from the Kia Sorrento and then the Kia Sportage. I ended up purchasing the 2015 Sportage and I love it! No hard pushing tricky sales person in this dealership. Todd explained our finance options with ease. Customer service is outstanding, patient and professional. Thank you guys so much! More