Karl Flammer Ford - Service Center

I have going your dealer ship since 2010. Staff is always excellent.Did good job Staff is always excellent.Did good job More

If you have a coupon for 15% off and forget to bring it and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do t and later same day present the coupon , they will NOT honor it because it wasn't presented BEFORE they give you the price of the repair! Do they do this because they want to jack up the price 15% BEFORE giving you the supposed discount??😠😟🙄 They must think people are idiots. This happened to my son who has spent over $3000 in the last year, on repairs for a car he originally bought there ,NEW! I have also bought new cars with this dealership over the years when they WERE a good place to go. Maybe the kids have taken it over because it's def not what is was!! Time to move on and find a dealer who shows respect and courtesy to their customers!!!! I now understand why my clients have stopped going there and now go to Ferman Ford. I will no longer recommend this dealership. So sad after all these years. SMH. Doesn't matter how courteous the service reps are , they are powerless as is the service mgr. The people in charge need to go More

Leaving for a long trip and my truck decided I needed an oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. oil change. Robyn got me right in and out within the hour. Super friendly and accommodating which made for a great experience. More

Pay attention to detail thank you oil was an a wrong place I don’t like that place I don’t like that More

Dealing with Robyn Brandl was a pleasure. She was very professional and thorough in her job. She was very professional and thorough in her job. More

On time. Great explanation of issues. Friendly, professional staff. Robyn was very helpful and knowledgeable. Great explanation of issues. Friendly, professional staff. Robyn was very helpful and knowledgeable. More

Couldn't have had a better experience. From start to finish, it was great all around. From start to finish, it was great all around. More

Excellent service and very knowledgeable customer service representative. Did a recall and all necessary work. representative. Did a recall and all necessary work. More

Had a recall on my Ford escape was told that it would take about an hour to do. It was done in about 25 minutes. Great service. take about an hour to do. It was done in about 25 minutes. Great service. More

Always the best service from Robyn. In spite of rather high price, service is wonderful. I will return. In spite of rather high price, service is wonderful. I will return. More