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Karen Radley Acura

Woodbridge, VA

4.9
592 Reviews

14700 Jefferson Davis Highway

Woodbridge, VA

22191

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592 Reviews of Karen Radley Acura

December 05, 2023

An all around amazing dealership to work with from buying to maintenance. The employees take care of you. More

by carrie.constable25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
December 05, 2023

Karen Radley Acura in Woodbridge has always been great from the moment I lease my first car 4 years ago. Everybody has been professional. The service has always been excellent. No complaints so far. More

by Scorpio85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Murrell Jr.
December 01, 2023

The service is excellent they just need to take their time to explain more about what they did my car they didn’t say anything I have ask and another rep came and briefly told me what I need in my next v More

by zenaida Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
November 21, 2023

Service was very good. Work fine as promised and all work was identified before proceeding. Work was done on schedule and appeared to be done at a reasonable cost. More

by sjhicks21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar urquiza, intake greeter and payment clerk
November 14, 2023

Very pleasant experience. Everyone was very pleasant and helpful. Won’t be my last purchase. More

by Cindy.hatfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember name.
November 14, 2023

Melvin is the best sales associate we’ve ever worked with. Karen Radley is top notch by far. I wouldn’t go anywhere else. More

by NG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Cygna
November 07, 2023

Excellent customer service and customer care. Ian is very experienced person and do work on timely manner More

by wshibru7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
November 03, 2023

Came in with own financing and it took 6 hours to purchase a vehicle. Management slow with processing paperwork. Didn’t give $750 military/veterans appreciation because I didn’t use their finance com More

by Elmore6business
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rudy
November 02, 2023

The personnel were friendly, informed, helpful and eager to please us as customers from the moment we walked in. More

by donnamwebster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Rucker
October 26, 2023

Karen Acura is the place to go for any car service. They are thorough and efficient. The staff is amazing. The lounge is very comfortable. The best service i get. More

by shahinaz.ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
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