Karen Radley Acura

Great service as expected, friendly, on time. Rep answered all questions, explained all services, etc Rep answered all questions, explained all services, etc More

I’ve been a customer for many years and the sales rep Melvin has been very professional and accommodating each time my husband, children and myself have reached out to him. That is the main reason we con Melvin has been very professional and accommodating each time my husband, children and myself have reached out to him. That is the main reason we continue to purchase cars from this dealership. The service department representative I’ve had over a few years is Ian. He has been there for me each time I’ve had to leave my car for any maintenance. Ian is professional, explains throughly what needs to be done and always makes me feel that he cares about his job at this dealership. A young man with a great personality and kindness toward the customers. I’m very satisfied with the team that continues to meet the needs of the needs of the customer. I gave 4 stars only because I had to bring the car back 2 days later. I am truly pleased with this dealership. More

Great staff, customer service and I am confident that my vehicle receives the best service maintenance at this dealership. vehicle receives the best service maintenance at this dealership. More

Allways professional and timely. Explained work to be performed. Check out was easy and efficient. Explained work to be performed. Check out was easy and efficient. More

I am a long time patron of Karen Radley. .. excellent service and very friendly people. .. excellent service and very friendly people. More

Karen Radley Acura is an incredibly reputable and trustworthy dealership, and I do not say that lightly. I first visited this dealership in 2020 during COVID, and they were one of few dealerships in trustworthy dealership, and I do not say that lightly. I first visited this dealership in 2020 during COVID, and they were one of few dealerships in the COUNTRY who chose to sell their cars at MSRP. They took the high road and did not take advantage of a worldwide pandemic to profiteer. This decision set them apart from nearly all other dealerships, not just in Woodbridge…not just in Virginia…not just on the East coast…but across the country. It is precisely the reason I returned to buy an RDX from this dealership last week (March 2024). My salesman, Daryn Stewart, worked with me every step of the way to get me to a great deal. The management at this dealership was similarly open and honest, and worked very hard to earn my business. You will not be disappointed if you choose to purchase your car from Karen Radley Acura! More

The dealership is fine. It’s just the person that works in the dealership that brings the number to where is that? It’s just the person that works in the dealership that brings the number to where is that? More

I received very good service. Drop off and ride to my residence and pick up was time saving and convenient for me. The car service was vey fast and included car vacuum/wash. I Drop off and ride to my residence and pick up was time saving and convenient for me. The car service was vey fast and included car vacuum/wash. I love to bring my car where I can trust the people who service my car. More

Excellent customer service and friendly staff prompt response to issue. . Always helpful when I call or come in. Very detailed oriented. response to issue. . Always helpful when I call or come in. Very detailed oriented. More

The service department is very responsive and I have confidence that drives provided are done with accuracy confidence that drives provided are done with accuracy More