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Kahlo Chrysler Dodge Jeep

Noblesville, IN

4.5
322 Reviews

9900 Pleasant St

Noblesville, IN

46060

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Showing 322 reviews

October 12, 2024

Went in for service due to a mfg recall. Had an appointment time and everything went as planned. Thanks! More

by Upchuckjohnnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
October 12, 2024

Kahlo is hands down the best dealership! I’ve bought more vehicles that I can count from Wayne and he’s the go to salesman! Dave, the finance manager, sales manager, front desk manager (he h More

by MichaelB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Phelps
October 07, 2024

Casey helped me buy my Jeep. He was very helpful and not pushy. I will be recommending people to the dealership and to Casey. More

by ledford_erin13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Bales
October 01, 2024

The service department is Very knowledgeable, honest & friendly,, They help Problem solve issues and communcation well! More

by Jk2001jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Jimmy
September 27, 2024

Appointment process was easy. However my vehicle was there for 3 days with zero communication from the dealer. I had to call each day and ask for an update. I got a text that s More

by stajkowski66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Bales
Oct 27, 2024 -

Kahlo Chrysler Dodge Jeep responded

Stajkowski66, We regret to hear about this experience. I'm not sure we're the dealership you dealt with as we don't have an emplyee named Dana Bales. I can be reached at BJHolmes@hellokahlo.com BJ Holmes General Manager

September 19, 2024

It took 2 hours and 10 minutes for a scheduled oil change. I was disappointed nothing was at least offered. More

by Chefrooney87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Bales
Sep 29, 2024 -

Kahlo Chrysler Dodge Jeep responded

Hi, I apologize for the long wait during your scheduled oil change. Please reach out to me directly so I can address this and make it right for you. BJ Holmes, General Manager, 330-354-6823

September 15, 2024

I normally love the service from Kahlo. But this last time was an absolute embarrassment. More

by DDobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Bales
September 13, 2024

Fabulous customer service; they were very attentive throughout the whole process. Wayne Phipps, David Tolson and Justin Lee were all fantastic. More

by Randall Blaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lee, David Tolson and Wayne Phipps
September 03, 2024

Clean waiting area with well stocked snacks and drinks while you wait. Restrooms were immaculate. Charging stations for your electronics. More

by Mmcnabb14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Bales
August 29, 2024

Went in for a tire leak waited two hours for them to tell me they couldn’t find anything, I went to Firestone the following day and waited 20 minutes and they immediately found it… More

by sm8171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Sep 10, 2024 -

Kahlo Chrysler Dodge Jeep responded

Hi, I apologize for the inconvenience you experienced during your visit. Waiting two hours without a resolution is unacceptable, and I regret we couldn’t find the issue that Firestone quickly identified. Please contact me directly so we can address this and ensure better service in the future. BJ Holmes, General Manager, 317-214-7578

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