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Kahlo Chrysler Dodge Jeep

Noblesville, IN

Overview
Reviews
Vehicles
4.5
309 Reviews
Call Dealership (317) 773-6363

9900 Pleasant St

Noblesville, IN

46060

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Showing 309 reviews

September 27, 2024

Appointment process was easy. However my vehicle was there for 3 days with zero communication from the dealer. I had to call each day and ask for an update. I got a text that s More

by stajkowski66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Bales
Report | Print
Oct 27, 2024 -

Kahlo Chrysler Dodge Jeep responded

Stajkowski66, We regret to hear about this experience. I'm not sure we're the dealership you dealt with as we don't have an emplyee named Dana Bales. I can be reached at BJHolmes@hellokahlo.com BJ Holmes General Manager

September 19, 2024

It took 2 hours and 10 minutes for a scheduled oil change. I was disappointed nothing was at least offered. More

by Chefrooney87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Bales
Report | Print
Sep 29, 2024 -

Kahlo Chrysler Dodge Jeep responded

Hi, I apologize for the long wait during your scheduled oil change. Please reach out to me directly so I can address this and make it right for you. BJ Holmes, General Manager, 330-354-6823

September 15, 2024

I normally love the service from Kahlo. But this last time was an absolute embarrassment. More

by DDobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Bales
Report | Print
September 15, 2024

Bad customer service! I already sent a email to J Montgomery. If you need more, you can call me at 317-796-6150 or you can ask J Montgomery! More

by jtcupit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Bales
Report | Print
Oct 27, 2024 -

Kahlo Chrysler Dodge Jeep responded

Jtcupit, I apologize that Jimmy overlooked an email. If you'd like to discuss further, I can be reached at BJHolmes@hellokahlo.com. BJ Holmes General Manager

September 13, 2024

Fabulous customer service; they were very attentive throughout the whole process. Wayne Phipps, David Tolson and Justin Lee were all fantastic. More

by Randall Blaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Lee, David Tolson and Wayne Phipps
Report | Print
September 03, 2024

Clean waiting area with well stocked snacks and drinks while you wait. Restrooms were immaculate. Charging stations for your electronics. More

by Mmcnabb14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Bales
Report | Print
August 29, 2024

Went in for a tire leak waited two hours for them to tell me they couldn’t find anything, I went to Firestone the following day and waited 20 minutes and they immediately found it… More

by sm8171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Sep 10, 2024 -

Kahlo Chrysler Dodge Jeep responded

Hi, I apologize for the inconvenience you experienced during your visit. Waiting two hours without a resolution is unacceptable, and I regret we couldn’t find the issue that Firestone quickly identified. Please contact me directly so we can address this and ensure better service in the future. BJ Holmes, General Manager, 317-214-7578

August 24, 2024

Fast service. Communicates options. Quick and easy payment process. Clean facility. Friendly work force atmosphere. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Bales
Report | Print
August 23, 2024

The service team at Kahlo are amazing. Had my car towed in due to the brakes going out the night before. They had my vehicle diagnosed, estimate of what it what it would cost to repair, an More

by majulius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whittaker and Jimmy Montgomery
Report | Print
August 22, 2024

They always are efficient and professional. I will always recommend them to everyone that asks. More

by bkarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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