Joyce Koons Honda
Manassas, VA
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2,995 Reviews of Joyce Koons Honda
I am a customer of Joyce Koons Honda for over 10 years. As I am kind of dealing with other brands and even other Honda dealerships, I found Joyce Koons the best one ever because of all their departments in As I am kind of dealing with other brands and even other Honda dealerships, I found Joyce Koons the best one ever because of all their departments including Sales, Service, Parts...…; and their great employees which among them Mansour Assadpour is outstanding. More
I already sign and pay for a car that they promise me to be in that window from 25 to 29 of June. For today the sale manager does not know when I'm going to receive the car even though they don't want to gi be in that window from 25 to 29 of June. For today the sale manager does not know when I'm going to receive the car even though they don't want to give a rent car from yur dealer. This situation frustrate me. More
Joyce Koons Honda they deserve a good rating. I took my car for service and no hesitation right away no appointment needed. They found the problem and fixed it. car for service and no hesitation right away no appointment needed. They found the problem and fixed it. More
I was pleasantly surprised by the support and help I received for my 2018 Honda CRV which required a new AC compressor and suction line. They took care of the problem with a new compressor covering the received for my 2018 Honda CRV which required a new AC compressor and suction line. They took care of the problem with a new compressor covering the work under the cars initial warranty. As is was a part to be ordered, I was given a loaner vehicle while waiting for the repair. I utilized the complimentary pick up and delivery for my car, again at no cost to me. The young driver that picked up and delivered the vehicle was very courteous and on time. All in all a very pleasant experience not counting the broken compressor on a 2018 vehicle. More
Pretty typical for a service department. They push for services your car probably doesn't need and can't really verify, then they charge astronomical labor prices for those. But meh, at least they picked services your car probably doesn't need and can't really verify, then they charge astronomical labor prices for those. But meh, at least they picked up my car from home More