Joyce Honda - Service Center

Non stop wrong information Was told to drop car off and get a ride home for a job I was told would be a “couple of hours”. Came after work to find shuttle driver had left for th Was told to drop car off and get a ride home for a job I was told would be a “couple of hours”. Came after work to find shuttle driver had left for the day and no courtesy cars around. Came back next morning at 7:30am, told again it’d be “a couple of hours”. Now here I am after 4 hours, asked about the status of my car and was told... wair for it... it’ll be another “couple of hours” People seem nice but I’m pretty pissed More

Service Plus On the Saturday after Thanksgiving, on our way back from visiting family in New Haven in our 2015 Honda Accord, we lost our transmission just off I-84 On the Saturday after Thanksgiving, on our way back from visiting family in New Haven in our 2015 Honda Accord, we lost our transmission just off I-84 near Joyce Honda in Denville. Fortunately they were open on Saturday afternoon and took us in. They diagnosed the problem; drove us to Newark to rent a car at the airport so we could drive back to New Haven; fixed our car by Tuesday next (everything was covered under warranty); and returned our rental car for us in the bargain. Everyone was professional, sympathetic, accommodating, and productive. It was the best bad experience we ever had, and if we lived in New Jersey instead of Illinois we would give them all our business forever. Go there. You won't be disappointed. Dennis & Helen D-M More

Very Helpful and Professional Staff Member We have had our cars serviced at Joyce Honda for many years because of the consistent service we receive from Ernest Biondolino! He is the best! We have had our cars serviced at Joyce Honda for many years because of the consistent service we receive from Ernest Biondolino! He is the best! More

Very Thankful to Aaron Cooper I am very thankful to Mr Aaron for listening to my issue and getting the issue fixed by providing a reimbursement. It was really nice to get the issue I am very thankful to Mr Aaron for listening to my issue and getting the issue fixed by providing a reimbursement. It was really nice to get the issue sorted out. Fells great to know that somebody cares. More

great people with a good sence of humor it was a nice experience our friend Bernardo Amster was good help for us,explaning everything to us he was a big help.thank you joyce honda and bernar it was a nice experience our friend Bernardo Amster was good help for us,explaning everything to us he was a big help.thank you joyce honda and bernardo More

Consistently Good Service for more than 10 years I have always been pleased with the service and repair work done at this dealership. Ernest Biondolino stands out as an excellent service rep who has I have always been pleased with the service and repair work done at this dealership. Ernest Biondolino stands out as an excellent service rep who has the vehicle knowledge, and personal skills to work effectively with the customer to get the desired results More

Service - Wasted three hours of my Beautiful Saturday My Car had an issue and I dropped at Joyce. They gave it back to me during weekend,it worked only fr 2 days. 35 miles and my car broke down again, too My Car had an issue and I dropped at Joyce. They gave it back to me during weekend,it worked only fr 2 days. 35 miles and my car broke down again, took my car to local auto repair n he fixed it. Called Joyce Honda they asked me to drop the car n they ll run full diagnostics. I was in 9:45 , i saw several ppl who came before n after me leave,then I asked them whats the status, I have been told it's with technician,so I went outside I saw my car. I checked with them again, the guy said it will be done in few mins,so I checked my car was at the same place. The receptionist asked me to check with the service manager inside, when I asked I have been told it has never been assigned to a technician. They didn't shw any kind of interest in rectifying the mistake neither they felt sorry for not taking a look at the car after letting me wait till 1PM. I already spend more than 300$ for car rental and 350 for local auto repair guy for the stuff that's already covered in the warranty. So I wouldn't recommend Joyce Honda for their Service. More

Consistent excellent service! Two years ago I bought a used 2005 Honda Pilot from Joyce Honda. Prompt, courteous, professional attention has been their hallmark every time I've nee Two years ago I bought a used 2005 Honda Pilot from Joyce Honda. Prompt, courteous, professional attention has been their hallmark every time I've needed service More

Oil Service Excelente attention and they checked MORE than expected! I guess they just checked ALL that was needed, no just "oil chnage"... Keep up the great ser Excelente attention and they checked MORE than expected! I guess they just checked ALL that was needed, no just "oil chnage"... Keep up the great service! More