Joyce Honda - Service Center

Best group I ever meet! The service center at Joyce is one of the Topnotch group I ever meet. Not only is the crew extremely professional, but they are also friendly, respec The service center at Joyce is one of the Topnotch group I ever meet. Not only is the crew extremely professional, but they are also friendly, respectful and explains in detail the repair on your car. More

Great service and lots of knowledge As always! had great service to my car. I always go here for any service due! Kevin T always helping me and going the extra mile to a great service! As always! had great service to my car. I always go here for any service due! Kevin T always helping me and going the extra mile to a great service! Such great people working here with a lot of knowledge as well as Diana :D. More

Great fast convenient service Fast and convenient. Affordable and no recommending repairs that are not needed. This will be my go to dealer now! And plan on my next vehicle purchas Fast and convenient. Affordable and no recommending repairs that are not needed. This will be my go to dealer now! And plan on my next vehicle purchase too. More

Always very satisfied .with the service I have bought 3 hondas and always been pleased with the excellent service and advise that has been given to me in caring for my cars. Always brought I have bought 3 hondas and always been pleased with the excellent service and advise that has been given to me in caring for my cars. Always brought to Joyce Honda. More

Initially Dismissed by Tech My last two visits have been a bit negative. The first time- two customers who arrived after me were greeted and handled first. I later found out that My last two visits have been a bit negative. The first time- two customers who arrived after me were greeted and handled first. I later found out that it is the manager. My most recent visit was a follow up after two major cost repairs and a minor one. I had spent 1500 on wear and tear, another 1500 on body work, and then came in for an oil change. Somehow, my lug nuts were falling off. As I tried to describe this to the young man, he cut me off three times and told me to wait at the counter for him. I became agitated and to my friend on the phone who was shocked at the response I received, said, “you know how it goes... women don’t know anything about cars- they don’t need to be heard”. The tech apologized to me and I did not pay for my two replaced lug nuts as well as the other 22 being tightened, I did wait for nearly two hours for that very minor service. The gentleman did apologize again and he was kind but training should focus on hearing your clients no matter how much the tech knows about cars and how little the client knows. My family members own 5 Honda vehicles, 4 of them purchased at Joyce, one purchased before we discovered Joyce. ALL 5 are serviced at Joyce- four of them brought in by me personally consistently. Please note that I have NEVER had a bad experience prior to these last two and I anticipate excellent service moving forward. More

A recall good day. We have owned Honda's since 1975 and have a few places we could go to but the way Joyce has there service set up makes it easier for us. And we have a We have owned Honda's since 1975 and have a few places we could go to but the way Joyce has there service set up makes it easier for us. And we have always been treated nicely at the service center. More

Service As always the service was great, fair and honest. Quick. No waiting. No extra charges for work not needed. I always keep your updates to determine fu As always the service was great, fair and honest. Quick. No waiting. No extra charges for work not needed. I always keep your updates to determine future service More

They were nice, but they didn't fix my problem. I took my car in for servicing at Joyce (the AC wasn't working well). A new compressor later, the AC still didn't work. I left $1200 poorer, with no I took my car in for servicing at Joyce (the AC wasn't working well). A new compressor later, the AC still didn't work. I left $1200 poorer, with nothing to show for it (The AC wasn't better). The reason I pay more to fix my car at a dealership was because I assumed they would be best at diagnosing/fixing my car. Apparently that wasn't the case here. That said.. both the mechanic and the service person I worked with we're nice. (Only reason I'm not giving 1 star) More

They can’t figure out what’s wrong Was told to pick it up lady Friday, paid the deductible, started it in your parking lot and the same thing happened. You’ve had it for over a week, I Was told to pick it up lady Friday, paid the deductible, started it in your parking lot and the same thing happened. You’ve had it for over a week, I just called and can’t get a response as to what’s going on. The only saving grace in all of this is you service manager Diana, who is the only reason I’m still sane. She deserves a 5 star rating More