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Joyce Honda - Service Center

Denville, NJ

4.7
2,295 Reviews

2,295 Reviews of Joyce Honda - Service Center

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July 03, 2019

The Best Honda Dealership and Repair Service Excellent customer service. A pleasure using their repair service.Repairs completed in a timely fashion and at reasonable cost. I recommend this deale More

by JS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Alvarado, Ray Spinelli, KELVIN ALFRED
July 03, 2019

Great work I couldn’t be more happy with the way they get the work done The service department needs to be more recognized for their work they do and handling More

by FISHINGMAN6691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service....Eric, John , Diana Alvarado
July 03, 2019

Excellent Service! Friendly and excellent service. Highly recommended. Ernest is always very helpful. The service area is clean. Waiting time can be a bit long, especial More

by REYMARTINEZ20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2019

Professional and friendly I've been using Joyce Honda service for almost 20 years. They always take excellent care of my car. And also they couldn't be friendlier and more help More

by JROUKENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni, and all the people at reception.
July 03, 2019

Brake repair Came into Service Area with my brakes burning on my 2008 Honda Repairs . The repair was completed in 2 days. Great repair but expensive. Special tha More

by NICKYD388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Alvarado
January 27, 2018

Non stop wrong information Was told to drop car off and get a ride home for a job I was told would be a “couple of hours”. Came after work to find shuttle driver had left for th More

by Anon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Didn’t catch names
January 15, 2018

Service Plus On the Saturday after Thanksgiving, on our way back from visiting family in New Haven in our 2015 Honda Accord, we lost our transmission just off I-84 More

by Dennis M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Spinelli
August 12, 2017

Not happy Took too much time . People don't know what they are doing keep saying another 15 minutes. Part cost too high for replacing one TPMS More

by India123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know the name
Sep 15, 2017 -

Joyce Honda responded

We apologize for the amount of time it took to diagnose and repair your vehicle. We understand everyone's time is important and very limited for most people. For that reason, we are constantly studying methods to handle the heavy demand (that somehow seems to all arrive at once). Please give us another try opportunity, let the advisor know that you waited an unusual long amount of time on your last visit and we will expedite your service as much as possible. Thank you, Tom

June 13, 2017

Very Helpful and Professional Staff Member We have had our cars serviced at Joyce Honda for many years because of the consistent service we receive from Ernest Biondolino! He is the best! More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2017

Very Thankful to Aaron Cooper I am very thankful to Mr Aaron for listening to my issue and getting the issue fixed by providing a reimbursement. It was really nice to get the issue More

by King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aron Cooper
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