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Joyce Honda - Service Center

Denville, NJ

4.6
2,385 Reviews

2,385 Reviews of Joyce Honda - Service Center

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September 06, 2019

The idiots are making me title my own review .. why? Good timely courteous service. Apparently I need to write more stuff to submit this review. Apparently brevity is not in the lexicon of the same idio More

by GRG013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Spinelli
September 06, 2019

Great Service! For the past years, I have been taking my car to Joyce Honda for services. The advisors were very helpful in explaining the service and informed you t More

by MINKWONG624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Alvarado, Ray Spinelli
September 05, 2019

Easy to arrive and wait for service. Convenient hours and easy to arrive and wait for service. Courteous staff. I never feel they are trying to push unneeded work, and they did what neede More

by BIGGSGAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 05, 2019

Service is good but salesman screwed me! The car had a ticking noise from day one but service said there’s nothing wrong.. salesman said it’s like his new gun after a few uses ticking noise g More

by ZABIULLAHRAHEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 02, 2019

Service on my Honda civic Advisor Eric Zacatenco was very polite and professional even though it was extremely busy. When I came to pick the car up, he thank me ! More

by NEWJERUSALEM126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Zacatenco
September 02, 2019

Excellent service as always I love this dealership because they have excellent service and hours without appointment needed. Their honest ...friendly and knowledgeable . You ca More

by STARDUSTCS1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Alvarado, David Streisant
August 30, 2019

Professional, friendly, easy, no appointment I always like coming to get my car serviced at Joyce Honda...It's easy, they make is streamlined and professional, reliable, clear, very friendly and More

by SUNNYBEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mutone
August 28, 2019

Worst service ever For oil change :2 days ...mgrs recepcionist not friendly ...my Bluetooth not working several visits ..,waiting hrs ..my husband his ac no working :3 w More

by Lima,$19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
KELVIN ALFRED
Aug 29, 2019 -

Joyce Honda responded

Hello Lima, Please feel free reach out to Kelvin Alfred, Service Director at 973-361-3000 ext.399 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you

August 23, 2019

Fast oil changes I have been very happy with the service center at Joyce. Only a minor glitch, but this was my second "free" oil change and tire rotation and I'm now c More

by Yzfguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
August 22, 2019

exceptional service John, the service advisor listened to the problem that I had with the vehicle and he kept me informed as the tech diagnosed and solved the problem. More

by gmills1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
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