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Joyce Honda - Service Center

Denville, NJ

4.6
2,386 Reviews

2,386 Reviews of Joyce Honda - Service Center

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September 19, 2019

Joyce Honda Service👍🏼 Efficient & professional. Sit back & relax with some snacks & Channel 12 news. I recommend this place very much & my entire family goes there as well. More

by RIGHTANGLE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Alvarado, Ray Spinelli, KELVIN ALFRED
September 18, 2019

Everything was great but the labor cost was excessive Mr insurance company complained about the labor cost and told me they would pay THIS TIME. but not again. I will have to use another shop if I have wo More

by HPYSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Spinelli
Sep 18, 2019 -

Joyce Honda responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

September 18, 2019

Good as usual Waited for my oil change and was done promptly. They always provide a recommendation of what service may be needed. There is never any upsell or pre More

by HondaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Diana Alvarado, Ray Spinelli, KELVIN ALFRED
September 16, 2019

Courteous, prompt and efficient. When I arrived, I was greeted warmly and told the service would take about 90 minutes and it was just about 90 minutes later when it was done. The ov More

by PETERJARNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

Best salesmen and Nice service rep and decent job done Nice experience for purchase and after sale service . Support by sales and services were very good beyond expectations. Worth to buy from Joyce Honda. More

by KULDEEPJPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2019

Incredible Service Erik Matos provides outstanding customer service every time. I’ve been going to this location for over 10 years and am always very pleased. Thank you! More

by MAMMAZIA61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Matos
September 11, 2019

Great Car Dealership! The sales team was very friendly. Salesperson Roberto helped me find an affordable and reliable used vehicle. Manager Angel assisted in resolving so More

by DJ
Recommend Dealer
Yes
Employees Worked With
Roberto Montiel Angel Perez
September 11, 2019

Quick and easy No appointment for an oil change. They’re open Sunday. I dropped off and picked up a few hours later. There was no one available to check the car in More

by LCDERNER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diana Alvarado
Sep 12, 2019 -

Joyce Honda responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please feel free to contact us.

Sep 12, 2019 -

LCDERNER responded

Please do not think it was Diana - I have no idea.

September 10, 2019

High confidence the car is being serviced properly When i take my car to Joyce Honda, i have a high degree of confidence the car is being serviced properly, without unnecessary repairs. Reps are alwa More

by SAROSSI
Recommend Dealer
Yes
Employees Worked With
Eric
September 09, 2019

Friendly staff and easy resolution The team was very helpful and easy to work with. There had been some issues with recent repairs I had, but I was able to easily communicate this to va More

by MADENTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan, Dwight
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