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2,386 Reviews of Joyce Honda - Service Center
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October 06, 2019
Here for recallof gear shift service. Minor recall service. Asked for some priority to avoid a long delay. Was handled promptly and efficiently. Much appreciated not having a long wait. Th Minor recall service. Asked for some priority to avoid a long delay. Was handled promptly and efficiently. Much appreciated not having a long wait. Thank you. More
by VNLBLAZ
Verified CustomerEmployees Worked With
Dwight Philipps
October 03, 2019
They accommodated my unscheduled appointment perfectly. I had only planned a trip to JiffyLube for an oil change yesterday, but they informed me that my transmission was leaking and should be fixed immediat I had only planned a trip to JiffyLube for an oil change yesterday, but they informed me that my transmission was leaking and should be fixed immediately. I drove over to Joyce, where they accepted and diagnosed my car quickly. Once I realized how long the service would take, I was able to get a ride from a very pleasant gentleman to a nearby shopping center. My car was ready before I had even picked up for return to Joyce. Car dealerships have shady reputations, but I have always been satisfied with the Service Department at Joyce. More
by THURLOW405
Employees Worked With
I dealt with a woman. I think her name was Jennifer. I have forgotten the driver's name.
October 03, 2019
Pilot 40k mi service- ok job done in addition to 40k mile service, i have had some complaints with my vehicle. None of then were solved by the dealer. also i think 40k mile service i in addition to 40k mile service, i have had some complaints with my vehicle. None of then were solved by the dealer. also i think 40k mile service is expensive More
by ravi
Employees Worked With
October 03, 2019
Good Job I felt well taken care of. I felt I was listened to. My questions were answered to my satisfaction. I was treated with respect. I was in and out quick I felt well taken care of. I felt I was listened to. My questions were answered to my satisfaction. I was treated with respect. I was in and out quickly. More
by SWAN647
October 02, 2019
Getting car ready I did not bring my car to the service center. The Sales department brought it there for prep work for my picking the car up. I did not bring my car to the service center. The Sales department brought it there for prep work for my picking the car up. More
by PSHAPPE
October 02, 2019
Above my expectations Kelvin (service manager) was excellent. He made sure that all of my issues were handled quickly and correctly. He was very pleasant and answered all o Kelvin (service manager) was excellent. He made sure that all of my issues were handled quickly and correctly. He was very pleasant and answered all of my questions when my services were complete. Would highly recommend this dealership to others. More
by DADONE170
Employees Worked With
KELVIN ALFRED
September 21, 2019
Something Has Changed For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of o For 12 years we found this service department to be Excellent and went out of our way (37 miles one way) to have Joyce do all the service on both of our Honda vehicles. But lately the Technicians and Service Reps are not of the quality we came to love. We could always count on the Technicians to advise us as to what needed immediate attention or what could wait until the next service. Now it seems that the almighty dollar has become more important making Joyce just like all the other dealer service centers we have dealt with and abandoned over the more than 50 years we have been driving. Plus the Service Technicians make numerous mistakes with our paperwork, lose service logs we have maintained since purchasing our vehicles, and generally don't seem to have that attention to detail they used to have. We believe that service management seems to have changed in a major way. We love Honda vehicles and will continue to purchase them but we will not be buying or servicing our vehicles at Joyce anymore for the reasons explained above. More
by Upset_with_service
Employees Worked With
Service Department
September 19, 2019
Honesty and friendly Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to Courteous, speedy always a good job, honest and trustful. I like that I can drive right in and trust that they won't fix anything that doesn't need to be fixed More
by RVENGROW
Employees Worked With
September 19, 2019
Very good service Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for thi Did everything I requested and within timeframe promised. Provided transportation so no need to wait. Explained exactly what needed to be done for this service More
by HELEN
Employees Worked With
Eric Matos, E Perritt
September 19, 2019
Prompt, honest service I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (ple I brought my car kin for new brakes ans was prepared for the usual feedback that they rotors coulkd not be machined and had to be replaced. To my (pleasant) surprise this was not the case and the pads were replaced and the rotors resurfaced for the advertised price of $210. More
by FEENEYFAMILY
Employees Worked With
Dwight
