2,386 Reviews of Joyce Honda - Service Center
A-OK! I've been having my car serviced for 10 years. I wish I had a doctor who took as good care of me as you folks take care of my car.... I've been having my car serviced for 10 years. I wish I had a doctor who took as good care of me as you folks take care of my car.... More
The performance, courtesy and professionalism at the dealership is top notch. Eric at the front and the mechanics in the back do an excellent job! dealership is top notch. Eric at the front and the mechanics in the back do an excellent job! More
Battery My battery was replaced and an oil change. This wasn't a scheduled appt but I did wait longer than anticipated. Other than that, all was good. My battery was replaced and an oil change. This wasn't a scheduled appt but I did wait longer than anticipated. Other than that, all was good. More
Will Not Even Use Remaining Free Oil Changes Service Was So Stopped in for an oil change on my Honda Accord. Attendant said there was about a one hour wait. After over 3 hours, they apologized and told me my ca Stopped in for an oil change on my Honda Accord. Attendant said there was about a one hour wait. After over 3 hours, they apologized and told me my car was confused with another, and they had just started the oil change. Left the dealership, realized they forgot to reset the service lamp. This is now the third time I've been at Joyce Honda for an oil change, and when I've asked them to look at other things, they clearly lied about it and told me they look at issues when they clearly hadn't.I have 7 free oil changes left and I'll go elsewhere. Joyce Honda clearly uses the free oil changes as a gimmick when selling cars. I believe the waits are purposely long to discourage customers from cashing them in. More
I had a bad experience on Sunday as I called before I came, told to come in, only to find out the person who could help wasn’t there. the manager made up for it on Tuesday when I returned. came, told to come in, only to find out the person who could help wasn’t there. the manager made up for it on Tuesday when I returned. More
Jasmine was super sweet and explained my future maintenance needs very well. The service checkout desk receptionist is an asset to your company. I wish I asked her name. Listening to her as she maintenance needs very well. The service checkout desk receptionist is an asset to your company. I wish I asked her name. Listening to her as she dealt with customers, both in person and on the phone, while I waited, she listened to the good, the bad and the ugly that those customers gave her. She was professional and courteous and never let them ruffle her feathers. Cudos to both ladies! More
Oil Change Efficient freindly staff comfortable waiting room. Took longer than I thought for an oil change, but was acceptable, Car interior was kept clean. Good Efficient freindly staff comfortable waiting room. Took longer than I thought for an oil change, but was acceptable, Car interior was kept clean. Good work at good price More
Efficient friendly staff in both service & sales. CRV & Accord leased every 36 months since 2007 with little or no problems. Any warranty or recall issues resolved satisfactorily. Accord leased every 36 months since 2007 with little or no problems. Any warranty or recall issues resolved satisfactorily. More
Great service and pricing! Was very happy with the service due to the friendly atmosphere and little to no up-selling. I used to work at Jiffy Lube and usually do my own oil changes however this was n service due to the friendly atmosphere and little to no up-selling. I used to work at Jiffy Lube and usually do my own oil changes however this was nice and easy with no hassle for me and very well informing on my vehicles condition and preventive maintenance! Thank you! More
Pleasant and knowledgeable service for B1 maintenance. Timely, in other words, within estimated time for maintenance. Covered everything, except minimal tax, for second free maintenance visit. Timely, in other words, within estimated time for maintenance. Covered everything, except minimal tax, for second free maintenance visit. More