Joyce Honda - Service Center

Pleasant experience overall and hassle free. Job details were explained with timely updates. The time estimate provided was also accurate. That helped managing my time better were explained with timely updates. The time estimate provided was also accurate. That helped managing my time better More

Great Service and staff! I came in without any appointment but left completely satisfied after and hour and a half. There were coffee and snacks as well. The waiting are have I came in without any appointment but left completely satisfied after and hour and a half. There were coffee and snacks as well. The waiting are have enough seats and comfortable More

Front brake replacement My time was much shorter than I had been told it would be. A little confusing when checking in as there were multiple people who would pass you along My time was much shorter than I had been told it would be. A little confusing when checking in as there were multiple people who would pass you along from one to another More

Oil change I came in for a routine oil change. I was surprised to find no line at the garage door. I was in and out of the dealership within 70 minutes. Promp I came in for a routine oil change. I was surprised to find no line at the garage door. I was in and out of the dealership within 70 minutes. Prompt, professional service all around. More

Did service quickly, and courteously. Their records include all services performed for the auto over the years and remind one of what needs to be performed next. The staff is knowledgeabl Their records include all services performed for the auto over the years and remind one of what needs to be performed next. The staff is knowledgeable of services needed/performed and pleasant to work with on issues. More

Expensive but it worked. I wish they can do something about their parking lot and add more space. Overall, very busy location but overall nice people working here. about their parking lot and add more space. Overall, very busy location but overall nice people working here. More

Love that you are open on Sunday for service. Makes it much easier to get service done on the weekend. I usually wait with the car and have routine work done on weekends. much easier to get service done on the weekend. I usually wait with the car and have routine work done on weekends. More

The appt was a breeze and quick. The service rep was informative, courteous and polite.I would recommend the service dept to a friend or relative. informative, courteous and polite.I would recommend the service dept to a friend or relative. More

Just Get It Done The mileage minder on my 2016 Honda Accord Coupe MT V6 popped up last week. Time for my 15,000 service. I mad an appointment online. Arrived at the Jo The mileage minder on my 2016 Honda Accord Coupe MT V6 popped up last week. Time for my 15,000 service. I mad an appointment online. Arrived at the Joyce Honda Dealership. The garage opened for me. I was greeted immediately by a service advisor. I had a card for a free service. He took the car. I sat in the waiting room. 50 minutes later I was out the door. That's the way I like it. BTW...I had to pay the tax on the service...that was all. What more could you ask for...when you need to just get it done. More

Proactive service manager and mechanic helped avoid issue Went in to have my Pilot serviced for brakes and dome light. Both repair appointments had already been planned although this dealership doesn't requi Went in to have my Pilot serviced for brakes and dome light. Both repair appointments had already been planned although this dealership doesn't require. Mechanic and serviced manager noticed a leaking spool valve. Apparently in the V6 Honda Pilot during these model years the spool valve is located in front of the alternator which could get damaged leading to a much larger issue if not addressed properly. The technician strongly recommended and the service manager agreed to have the spool valve repair done immediately and even offered a loner car for the day. I checked with a reliable source before agreeing to the service given the large dollar amount and duration of the repair. All the references to the issue pointed to a similar instances with the Pilot with higher miles (mine being almost 110k). The repair was completed in time without issue. The team from the front desk, technician and service manager were very accommodating. More