Joyce Honda - Service Center

Went to dealer to pick up my license plates. Told them I got my first “ding” on my new car. Tom and Chris took care of it immediately! Many thanks to all for a great experience! got my first “ding” on my new car. Tom and Chris took care of it immediately! Many thanks to all for a great experience! More

Denville Joyce Honda dealer was a pleasure to work with! Monte and Steve were very fair with the pricing. I would recommend someone else to go to this dealership. Monte and Steve were very fair with the pricing. I would recommend someone else to go to this dealership. More

Great Experience Lloyd Wilson was the service advisor that assisted me and he was incredibly friendly and helpful. It made the experience great. I went to the dealer Lloyd Wilson was the service advisor that assisted me and he was incredibly friendly and helpful. It made the experience great. I went to the dealership mainly because the first oil change was free with my lease but I would go back and pay the regular fee for the second change depending on the cost. More

Greeted immediately upon driving up for service. Excellent customer service. Friendly staff. Issue with car was quickly assessed and able to be fixed in a timely fashion. Excellent customer service. Friendly staff. Issue with car was quickly assessed and able to be fixed in a timely fashion. More

Very helpful, quick service, great communication. All question and concerns are taken care of. Saved me some money. Advised hiw ro plan what to fix first question and concerns are taken care of. Saved me some money. Advised hiw ro plan what to fix first More

Busy Saturday morning at the Service center but they worked efficiently and fairly - first come first served. Explained everything clearly and no surprises when settling the bill. The sandwiches and bev worked efficiently and fairly - first come first served. Explained everything clearly and no surprises when settling the bill. The sandwiches and beverages for the waiting room were truly appreciated. More

Reliable I have been coming to Joyce Honda to service my cars for several years. Most of the time it is for cars that I have bought from them, but I also have I have been coming to Joyce Honda to service my cars for several years. Most of the time it is for cars that I have bought from them, but I also have come here for my Subaru. They provide reliable service. The price is fair. Not great, but not terrible. I like that I can get an oil change on a Sunday when most other shops are closed. Also, they tend to be less busy on Sundays, which makes no sense to me. Don't expect to be in and out very quickly. But they have a relatively comfortable waiting room, so bring a book or a crossword puzzle and enjoy a free cup of coffee or a bottle of water. and just relax. They even have free bagels on weekends. When my car is ready, they go over everything they have found. I use that info to my benefit. For example, I am very capable of replacing my own air filter, so when they tell me I need to replace it, I do that on my own. But when they tell me that I need a new serpentine belt, I leave that up to the professionals. Each recommended service has a price. I can usually find a coupon for 10% off. However, I can also decide to look elsewhere for that recommended service, and I already know the most it will cost if I were to go back to Joyce. And since I know that they are reliable, I generally go back to them unless the price difference is dramatic. More

Customer Service is important .. even from the receptionist! We have brought our van to Joyce Honda for years. In general we have had good service. This time was different. We worked with two different manage We have brought our van to Joyce Honda for years. In general we have had good service. This time was different. We worked with two different managers because of this there was a lack of communication between them and us. The biggest complaint though is the reception that I received when I returned to pick up my vehicle and went to the service receptionists desk. The receptionist was unfriendly (felt more like the DMV) and when I asked to speak to a manager (because I knew the total on the bill was incorrect), she acted very annoyed. Individuals spend hours waiting for their vehicle (in our case over a week) and spend a large sum of money ... it would be wise to have a friendly and helpful receptionist that actually wants to help the customers instead of treating them like the are annoying. She handed me my corrected bill and didn't even bother to thank me for my service. I think I am done with Joyce Honda! More

Honda Clarity Service The service team at Joyce Honda does a great job! Customer service is excellent and the techs do clean work. Thanks for making the service visit punct The service team at Joyce Honda does a great job! Customer service is excellent and the techs do clean work. Thanks for making the service visit punctual and stress free. More

As a new Honda owner this is my first time ever going to the Honda service department. I went for an oil change because my light came on and when I arrive the staff were amazing and one of them informed me the Honda service department. I went for an oil change because my light came on and when I arrive the staff were amazing and one of them informed me that I have a complimentary oil change and that the only thing I needed to pay was the tax so yeah overall I’m very happy with my experience at the Honda dealer. More