Joyce Honda - Service Center

Great service. Kind friendly staff very helpful. Followed all safety regulations. Would recommend them to everyone. The service was fast and my car came back cleaner then when i brought it in. all safety regulations. Would recommend them to everyone. The service was fast and my car came back cleaner then when i brought it in. More

I misread my service reminder and didn’t know I needed more then an oil change. Instead of making me return, service accommodated my vehicle on the spot. more then an oil change. Instead of making me return, service accommodated my vehicle on the spot. More

great service We had an appointment at 9AM, the person that received my car knew my name and knew exactly what I was bringing my car for. He told me that my car was We had an appointment at 9AM, the person that received my car knew my name and knew exactly what I was bringing my car for. He told me that my car was going to be ready in an hour and a half and I received a phone an hour and a half to let me know that I could pick up my vehicle. I liked their service More

Joyce honda is a nightmare. I came there on Wednesday for an oil leak and was told I needed to make an appointment so I did for friday at 3 so I got there at 3 and my car did not move for 1 hour finally at 5 an oil leak and was told I needed to make an appointment so I did for friday at 3 so I got there at 3 and my car did not move for 1 hour finally at 5 the man came to me and stated they didn't have time for the oil leak I explained to him that's why I was there today. I asked for the manager who was fresh and lied right to my face. I'm sure it was because it was 4:45 and the mechanic was leaving at 5. The best part was that they broke my windshield. So now I need to back on tuesday for the 3rd time and my loaner better be there !!!! I always go Madison honda and shame on me for not this time.. I never had an issue with them for 20 yrs. Both my mom and brother had a nightmare experience with Joyce honda. More

No one is listening Called to make an appointment to have my car looked at. Guy I spoke to could not find me in the system because the phone number was incorrect . Told Called to make an appointment to have my car looked at. Guy I spoke to could not find me in the system because the phone number was incorrect . Told him what it should be. Came in two days later, told the woman checking me in that my phone number was wrong in the system. She took the right number down on her iPad so they could call me after looking over my car. Couple of hours went by with no phone call so I called Honda. Was told they had tried to reach me but the PHONE NUMBER WAS WRONG. Told him I gave the correct number to the woman with the iPad. When I went to pick up my car I told the woman at the desk taking my payment that the number was wrong in their system. She wrote it down on the invoice! I have ZERO confidence that it has been corrected. To add to my dissatisfaction, they tried to add on unnecessary work to my car to pad the bill - I refused it. More

Always great service never pushed to do additional work. Very efficient with their time. Look forward to more business with them. Thanks for good service! Very efficient with their time. Look forward to more business with them. Thanks for good service! More

Joyce Honda is one of the best dealership in Morris County. Best service department. Very friendly staff. Very good sales department. Providing service on time. County. Best service department. Very friendly staff. Very good sales department. Providing service on time. More

I was about to buy a 2020 CRV in 2 months but that is no longer going to happen. Not the first time I was given poor service and wrong diagnostic. Good bye Honda I will be buying only Toyota from now on longer going to happen. Not the first time I was given poor service and wrong diagnostic. Good bye Honda I will be buying only Toyota from now on More

Service department appeared to be very concerned about pandemic and took precautionary measures to abide by the pandemic requirements- Service rep and staff we very cordial and informative as to the servi pandemic and took precautionary measures to abide by the pandemic requirements- Service rep and staff we very cordial and informative as to the service my vehicle required- Car was effectively serviced and ready for pickup on schedule. Thanks to the service department at Joyce Honda for their effectiveness. More

Excellent Service I was very happy with the service at Joyce Honda. The air compressor was replaced under warranty and got an oil change. Thank again for the great serv I was very happy with the service at Joyce Honda. The air compressor was replaced under warranty and got an oil change. Thank again for the great service as always. More