Joyce Honda - Service Center

Efficient Good service rep, explained a question I had regarding maintainence numbers on screen. He also explained how the numbers work and what many relate to. Good service rep, explained a question I had regarding maintainence numbers on screen. He also explained how the numbers work and what many relate to. More

You can always count on a complete service review with recommendations for additional items that may need attention that you had no idea was even needed. Not an upcharge or value adder, up to you if you w recommendations for additional items that may need attention that you had no idea was even needed. Not an upcharge or value adder, up to you if you want to do the additional maintenance. More

The visit was good, but their new system to check customers in was a little slow. I’m sure the reason so service can be thorough. Also when I bought the car from the dealer, they never let service customers in was a little slow. I’m sure the reason so service can be thorough. Also when I bought the car from the dealer, they never let service know that my first oil change was free. The service department said I didn’t buy my car from the dealer. It was a swap from another dealer, but I do buy my car from Joyce Honda. Also they don’t have in their records that I’m getting 6 free oil changes. Now I have to go to see my sales person to find out what happen. I’ve always been very happy with the service department. I will continue to use the service department. They do make sure they complete the work in a timely fashion. All in all, I’m very happy. More

excellent and fast great dealer and great service and great price will go back again thank you fast and friendly service in and out in 30 minutes thanks great dealer and great service and great price will go back again thank you fast and friendly service in and out in 30 minutes thanks More

I have always been happy with the service that I have received when bringing my Accord to Joyce Honda. Ernest is always polite, professional and helpful! received when bringing my Accord to Joyce Honda. Ernest is always polite, professional and helpful! More

Disapointed The service of the car it self I don't have a problem with. My disappointment was with the fact that I had to wait for one hour to the shuttle that ca The service of the car it self I don't have a problem with. My disappointment was with the fact that I had to wait for one hour to the shuttle that came and went twice and I was not piked up. When I complaint, first it had put gas, so why was not refueled the day before. Had to be refueled at 9:00am early in the day? That does not make sense at all then I went out to floor where the boys great people and drive the cars into the shop and they told me that he had left again after he refueled. So I went back to complain again and the blond young lady at the reception told that he can only take on customer at the time. Which I did not believe but I was not in a mood to challenge her. If that was true it would not make sense that he would be driving a minivan. Sure enough one hour after I drooped the car off I was finally in the shuttle. And guess what? There was three more customers with me. So the young blond lady was providing wrong information as I knew she were since the beginning. More

It was ok Two hour wait for an oil change. I understand it was a Saturday morning but that's still a long wait. Also was not consulted about fee for topping o Two hour wait for an oil change. I understand it was a Saturday morning but that's still a long wait. Also was not consulted about fee for topping off fluids. Was a small fee and not a big deal, but I was told I would be consulted when I dropped the car off. More

Very efficient and pleasant staff I was in and out in Very efficient and pleasant staff I was in and out in less than 1 hour without an appointment for first oil change/tire rotation/ point inspection Very efficient and pleasant staff I was in and out in less than 1 hour without an appointment for first oil change/tire rotation/ point inspection More

I had 3 safety recall on my Honda that has no insurance or registration. They towed my car at no cost to me and fixed all recalled items....then towed it back to my house. Everything went smoothly, the or registration. They towed my car at no cost to me and fixed all recalled items....then towed it back to my house. Everything went smoothly, the manager at the store talked to me on the phone and was very nice. I Had a very pleasant experience ....thank you More

I went to this Honda on Wednesday (02/05/2020).Kathy’s I went to this Honda on Wednesday (02/05/2020). Kathy’s customer service was awesome - very attentive and informative. I had an issue leaving, my c I went to this Honda on Wednesday (02/05/2020). Kathy’s customer service was awesome - very attentive and informative. I had an issue leaving, my car wasn’t turning on and it took a few attempts before it would work. This made me very upset. However, I went back, spoke with Kathy again (who is amazing by the way) and she made sure everything got taken care of and fixed exactly the way it should’ve been. This was my first time at this Honda and although the end result wasn’t perfect at first - we ended up at perfect and I will definitely be returning as well as recommending this place to other people. I’d like to say again, that Kathy was awesome - someone give her a raise! :) More