Joyce Honda - Service Center

Even with an appt.waiting time was long. Once car was taken in, servicing did NOT take long. Waiting area was comfortable and social distant set up. taken in, servicing did NOT take long. Waiting area was comfortable and social distant set up. More

Service Ernest has been my service writer for years. He has always been efficient, professional, and fair. This is the reason I bring my cars for service.an Ernest has been my service writer for years. He has always been efficient, professional, and fair. This is the reason I bring my cars for service.and also because of Aaron the service manager. More

Express service Went in for the oil change tire rotation that came with the purchase of this CRV. They had the car in and out in quickly. Had Covid precautionary meas Went in for the oil change tire rotation that came with the purchase of this CRV. They had the car in and out in quickly. Had Covid precautionary measures in place. Mentioned regular maintenance needed when I was checking out. Will get it done when I go back next time. No pressure to do it now. More

very good service workers at the dealership were very friendly, along with good customer service. The time for the service was efficient .I had an oil change and tire workers at the dealership were very friendly, along with good customer service. The time for the service was efficient .I had an oil change and tire rotation along with fluid levels checked More

Corrective Work I had a problem with my brakes that were serviced a few months ago. Joyce Honda told me that there was an issue a component that required corrective I had a problem with my brakes that were serviced a few months ago. Joyce Honda told me that there was an issue a component that required corrective work. The work was done and the brakes appear to be OK. More

Car Service Civic needed 45,000 mile service; there were other concerns I had with a rough idle but only the necessary repairs were made for a minimal charge and Civic needed 45,000 mile service; there were other concerns I had with a rough idle but only the necessary repairs were made for a minimal charge and the car runs fine. More

In Need of More Covid19 Precautions Please I would have liked to have seen more stringent Covid-19 precautions put in place at the dealership. When I received my car back from service, I had a I would have liked to have seen more stringent Covid-19 precautions put in place at the dealership. When I received my car back from service, I had a plastic covering on my seat but apparently that was the only protective material placed in my car. I wish that my steering wheel and shift had been covered as well. Contactless payment would have been appreciated too! I know that other dealership service stations such as Toyota are implementing these and other important safety measures as I had my other vehicle serviced there. More

Reliable, but one delay. Recent service was just a basic , express,oil change. Sign in and actual mechanic work done promptly in about 45 minutes. Then car sat , ready for pic Recent service was just a basic , express,oil change. Sign in and actual mechanic work done promptly in about 45 minutes. Then car sat , ready for pick up in front for another 25 minutes. The delay in completing the billing paperwork is a delay I have noticed several times. I could accept the delay for more complex service but not for an express oil change. Perhaps express oil changes paperwork could be handled separately or placed ahead of other more complicated issues. Annoying to see car sitting there just waiting in these situations. More

Consistently outstanding & honest service professionals ! I've been a customer for over 20 years. Courteous, friendly, honest advisors and reasonable pricing are the reasons I will continue going back. Joyc I've been a customer for over 20 years. Courteous, friendly, honest advisors and reasonable pricing are the reasons I will continue going back. Joyce Honda has earned my trust and business over this long period of time! More

experience Ive been a customer for years. On my 5th Honda, Everyone is very friendly, honest and never a long wait. I recommend Joyce Honda.to all my friends. Ive been a customer for years. On my 5th Honda, Everyone is very friendly, honest and never a long wait. I recommend Joyce Honda.to all my friends. More