Joyce Honda - Service Center

service oil change Social distancing worked well, not overly crowded. Had an appointment for an oil change and it took 1.5 hours. Quite too long for that service. Social distancing worked well, not overly crowded. Had an appointment for an oil change and it took 1.5 hours. Quite too long for that service. More

Appointment was done online. Excellent service. Wait time about 1 hour. Staff was very courteous, professional and courteous. Would definitely recommend service at Joyce Honda. about 1 hour. Staff was very courteous, professional and courteous. Would definitely recommend service at Joyce Honda. More

I had an appointment for service and was handled quickly. The dealership let me make an appointment that was convenient for me and got me in and out in a timely manner. The dealership repair center was clean The dealership let me make an appointment that was convenient for me and got me in and out in a timely manner. The dealership repair center was clean and all employees wore masks, They were all courteous and caring about my time. All of my questions and concerns were taken care of. More

Service is friendly however had an appointment for an oil change and it took 2 hours. Way too long for that type of service. If it is going to take that long they should tell the customer so they could make change and it took 2 hours. Way too long for that type of service. If it is going to take that long they should tell the customer so they could make arrangements. More

Service advisor did a poor job in communicating the status of work being done on the vehicle. Disappointed in how communication was handled. Bad service status of work being done on the vehicle. Disappointed in how communication was handled. Bad service More

Joyce Honda is a rip off. They charged me for checking my Honda $189 as diagnostic fees and then they didn't fix it and told me to take it somewhere else and still I had to pay the diagnosis fees. my Honda $189 as diagnostic fees and then they didn't fix it and told me to take it somewhere else and still I had to pay the diagnosis fees. More

Follow up visit, they called me to move up my no a/c appointment and were able to fix the issue that same day. Great job! appointment and were able to fix the issue that same day. Great job! More

They tried to sell me an air filter and cabin filter that I didn't need. This is typical for this dealership. Font trust them. I didn't need. This is typical for this dealership. Font trust them. More

CRV Exhaust Pipe Replacement Excellent work with excellent communication. Kept me informed on the status often and fairly priced. Strongly recommend.this service center as i own Excellent work with excellent communication. Kept me informed on the status often and fairly priced. Strongly recommend.this service center as i own 4 Honda's and get treated like family. More

I arrived at 7:45am for an 8am appointment. There. We’re already 6 cars in front of me and by the time I got in another 10-15 cars behind me. To me that’s not by appointment only. It was super crowded and already 6 cars in front of me and by the time I got in another 10-15 cars behind me. To me that’s not by appointment only. It was super crowded and to me that’s frustrating when I was told I had a 8am appointment and wasn’t taken in till 8:40am. I understand you have to wait but when I’m told they are abiding by appointments per regulation and they are clearly taking anyone that calls for an appointment that’s upsetting. I wouldn’t get an oil change there again until it’s more accurate of an actual appointment time. Other customers were upset by this too who were also waiting. More