2,387 Reviews of Joyce Honda - Service Center
Service is the best. I purchased two used vehicles over the years, and continue to get all of their service at Joyce. Both of my Hondas are always serviced right by the te I purchased two used vehicles over the years, and continue to get all of their service at Joyce. Both of my Hondas are always serviced right by the technicians, and the advisors are kind and not pushy. Ernest is a pleasure to deal with. I trust them with my cars and will always be a customer. More
I thought the service was very good. my vehicle was finished well before I expected. Everything I expected to be completed was done. They even cleaned the car up and it looked good. When I picked the c finished well before I expected. Everything I expected to be completed was done. They even cleaned the car up and it looked good. When I picked the car up the girl was very friendly. More
The salesman was very informative and friendly. So I had The salesman was very informative and friendly. So I had to buy my Ridgeline. The Service department is always ready to assist with any request and The salesman was very informative and friendly. So I had to buy my Ridgeline. The Service department is always ready to assist with any request and service. They are fast and efficient. Would recommend Joyce to everyone. More
Ernest is very attentive, remembers my car last condition so I don't need to go all over again. I always prefer Ernest to be my service advisor. so I don't need to go all over again. I always prefer Ernest to be my service advisor. More
Quick and pleasant experience I was very pleased with the enhanced cleaning protocols in the service bay when I went in for servicing. Since I wait for my car, the waiting room wa I was very pleased with the enhanced cleaning protocols in the service bay when I went in for servicing. Since I wait for my car, the waiting room was spaced enough for me to feel comfortable as a senior citizen. More
Very nice . I did not feel pressured. They explain Very nice . I did not feel pressured. They explain everything . It did not take forever as most all other dealerships do. Overall it was great Very nice . I did not feel pressured. They explain everything . It did not take forever as most all other dealerships do. Overall it was great More
Oil change and tire rotation. Much too long for an oil change and tire rotation and I had an appointment. Service rep suggested $1300 of replacement parts when I have two months to Much too long for an oil change and tire rotation and I had an appointment. Service rep suggested $1300 of replacement parts when I have two months to go on my lease. More
lemon car sold me a lemon ! i have taken the car 10 times every time they kept it for months would not help me out!!!!!!!!! no good sold me a lemon ! i have taken the car 10 times every time they kept it for months would not help me out!!!!!!!!! no good More
Seasonal Tire Change I called for an appointment on Thursday and was able to get one on Monday afternoon, which was reasonable. Sign in was handled by a Eggy, who explain I called for an appointment on Thursday and was able to get one on Monday afternoon, which was reasonable. Sign in was handled by a Eggy, who explained everything that would be happening. The waiting area was set for social distancing. The changeover took 1-1/2 hours, not much longer than in previous years. I would have preferred a credit card system that did not require me to sign actual paper but this is the system Joyce Honda has had for a long time. More
Expensive repair We did not purchase our used Civic from Joyce Honda, but they are near us. We had an unfortunate out of warranty repair that needed to be done. Joyce We did not purchase our used Civic from Joyce Honda, but they are near us. We had an unfortunate out of warranty repair that needed to be done. Joyce Honda worked with us and gave us a great price estimate. Then Covid 19 shut the world down. When they were able to open and resume service, they not only repaired it in two days but honored the original estimate. I am beyond satisfied with my experience. More