Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,390 Reviews of Joyce Honda - Service Center
Sort by
September 14, 2020
Having recently moved to NJ from KS I was needing to purchase a new car. Not happy with the care I received from dealerships closer by, Joyce Honda was referred to me by several members of a chorus I'v purchase a new car. Not happy with the care I received from dealerships closer by, Joyce Honda was referred to me by several members of a chorus I've joined. I could not be happier with the dealership and the service they've povided. Curteous and friendly service. Fair price and wonderful service proviced when I[ve needed oil changes etc. I will definately return to them when I need another vehicle. More
by HARRYTYSEN
Verified CustomerEmployees Worked With
KELVIN ALFRED
September 13, 2020
Ernest Biondolino is the reason that I go to this dealership and the reason that I bought a second Honda (elsewhere). If not for him, this place would be an average dealership, a place to be avoided dealership and the reason that I bought a second Honda (elsewhere). If not for him, this place would be an average dealership, a place to be avoided as much as possible. The front desk of the service department is a disaster. Kids supervising kids. In fact, despite the grey hair around, the whole dealership seems to lack adult leadership, and certainly shows no signs of a moral compass. I would not recommend this service center unless the customer is sure to work with Ernest Biondolino. More
by Ask for Ernest Biondilino
September 10, 2020
What is covered when I have a comprehensive wrap service contract purchased on 2/22/2018. In service date 12/26/2014. I recently had an alternator replaced on a 2015 CR-V EX and paid for it Pete Grice 973 contract purchased on 2/22/2018. In service date 12/26/2014. I recently had an alternator replaced on a 2015 CR-V EX and paid for it Pete Grice 973-610-1308 pgrice2987@aol.com More
by Saxmanpete
Employees Worked With
Ken Tevald
September 10, 2020
I was there for a repair covered under warranty. These times of the Covid pandemic make everything difficult. As cars arrive for service, their drivers have to wait in line, at the wheel (45 minutes in m times of the Covid pandemic make everything difficult. As cars arrive for service, their drivers have to wait in line, at the wheel (45 minutes in my case), to approach the Service door. I think there could have been a system for parking the car on the lot and allowing customers to enter the office to "take a number". Other than that, the Service experience at Joyce Honda was very good. More
by Irene
Employees Worked With
KELVIN ALFRED
September 09, 2020
I had an awful experience having my oil changed. I asked Dwight and the other guy about synthetic oil and they said that the type of car I have uses synthetic oil and I asked for a clear explanation and rea Dwight and the other guy about synthetic oil and they said that the type of car I have uses synthetic oil and I asked for a clear explanation and reason and only gave me excuses. Dwight and the other guy who I cannot recall his name gave me an attitude about the oil change for my car and they told me the price was $39.95. I looked at my receipt and I found out I never got synthetic oil. I asked for synthetic oil because it is more durable and they gave me the same one. The actual cost for synthetic oil I remember is and heard was about $50.00. They lied to me there and I thought the service I received was unprofessional. More
by salexismartinez
Employees Worked With
Dwight
September 09, 2020
Great job and easy to do business with. would highly recommend this dealership. I didn't have an appointment but was quickly taken and my service was completed in under an hour. recommend this dealership. I didn't have an appointment but was quickly taken and my service was completed in under an hour. More
by jrodimer
September 09, 2020
Issues was not addressed still have crackling, Explained the issue was advised it was addressed and fixed but was not still as bad as it was if not worse the issue was advised it was addressed and fixed but was not still as bad as it was if not worse More
by JSCHWARTZ
Employees Worked With
September 09, 2020
Ernie resolved the issues with my vehicle. He is professional, knowledgeable and personable. I purchased my car from this dealership and rely on their workmanship. professional, knowledgeable and personable. I purchased my car from this dealership and rely on their workmanship. More
by SCM902
September 07, 2020
Lloyd was our service rep he was great help me out a lot he got me in and out and I was really happy with the service he got me in and out and I was really happy with the service More
by MODELL808
September 07, 2020
Professional servicr for a tire fixture for my Honda oddsey. I really appreciated the advice / honest and straightforward service . Good job done by my advisor . Thx much oddsey. I really appreciated the advice / honest and straightforward service . Good job done by my advisor . Thx much More
by sid.aroras
Employees Worked With
