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Joyce Honda - Service Center

Denville, NJ

4.6
2,498 Reviews

2,498 Reviews of Joyce Honda - Service Center

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November 23, 2020

Service was excellent and on time as always stated. Charles was great with communicating the vehicle service and estimate of price. Great service all around! More

by KISHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell
November 23, 2020

John LaVelle is a very professional and personable service advisor. My car was ready when John indicated it would be. He carefully reviewed the multi point inspection with me and asked if I had any qu More

by KJMCCLEEREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle Service Department
November 23, 2020

Fine experience. Since leasing the Honda Civic Sport, I have been pleased with the staff and service. I will recommend this dealership to my friends. More

by PAMMEDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Owusu, Ray Spinelli, KELVIN ALFRED
November 22, 2020

Ernest really cares about me and providing the right service for my CR-V. He never "oversells" any service or recommendation. He is very dependable and I trust him VERY much... and that is the most im More

by Rix Road Reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2020

I have owned Honda vehicles since 1995, all of them purchased at Joyce Honda. All of the servicing on my cars have been performed at Joyce Honda. I have always been pleased with the staff at Joyce Ho More

by BARBD41
Recommend Dealer
Yes
Employees Worked With
Edgar Gonzales
November 20, 2020

Charlie thoroughly explained what services were going to be completed and was able to get me out of there in less time than he predicted. Great job as usual! More

by HANKSFAMILY99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie
November 20, 2020

You never called back to finish fixing my car ,I’m very dissappointed and dissatisfied with your service,the factory defect of the brand new van I bought from you.I will never buy another car fr.you: More

by ACUTEHDRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Seager
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

We had a very nice experience with service department. The service advisor worked with us and helped us with our decision making and we felt good about it. More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle
November 19, 2020

John LaVella was very pleasant to work with. He made me feel at ease in handling the maintenance of my car. He was very clear in explaining the charges on my bill, just an easy and pleasant service rep to More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVella
November 19, 2020

Longer than expected yet very positive experience. A text when service was complete would have been beneficial; I may have waited more than needed. Thanks. More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy, KELVIN ALFRED
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