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Joyce Honda - Service Center

Denville, NJ

4.6
2,467 Reviews

2,467 Reviews of Joyce Honda - Service Center

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November 13, 2020

Great Communication! Vehicle was delivered just as described maybe better in person. I can’t say Enough good things about how smooth & easy this transaction was! Definitely great people to deal with!! More

by SCHACHT714
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gina Verrilli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

Service was done fairly quickly and efficiently. John was my advisor and explained what was done and how the report came back and what might need to be taken care of in the future. More

by caruso24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle
November 12, 2020

Kathy was great, she was very friendly and took care of my service needs very effectively. The dealership took care of sanitizing the car and was very careful during the pandemic. More

by VITTHAL.RAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2020

Nice atmosphere friendly people explains everything I needed to know And then sun the car was clean the work was done there are even placemats in the car More

by tenclocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
November 12, 2020

Service rep was very friendly and responsive to inquiries I had regarding servicing of the car. The service itself was done in a timely fashion. I have purchased and serviced my cars at Joyce Honda for the p More

by JS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Wilson, Ray Spinelli
November 12, 2020

The primary service rep that I worked with was very friendly, welcoming and overall very helpful. Definitely not the experience I am used to when getting service on my car so I appreciated the change o More

by smith.tricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
November 11, 2020

Service was great, as usual. John was very helpful and thorough. He took care of everything! I am so happy with Honda, Larry Swanson is top notch too! More

by SPORTEBRAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John from Service was great too!, Efren Madrigal, KELVIN ALFRED
November 11, 2020

The service was very efficient given the new protocols for health and safety. My service advisor Mr. Lloyd Wilson was very friendly and explained all of the services done to my vehicle. I received excel More

by EACKER2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
November 11, 2020

Incredible customer service experience! I would always recommend Joyce Honda for service! You have the best customer service by far! Always a great experience getting my car serviced here! More

by DMAN1264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
November 10, 2020

I scheduled my appointment over the phone for a list of recommended maintenance work. When I arrived to drop off my car, John Lavelle answered all of my questions regarding the work to be done. He was know More

by abigail.hsu941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
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