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Joyce Honda - Service Center

Denville, NJ

4.6
2,391 Reviews

2,391 Reviews of Joyce Honda - Service Center

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October 15, 2020

The technician was friendly & went over things that I need to take care of soon based on the car mileage.The waiting time was not long! More

by sadie1276
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle
October 15, 2020

Great experience better that other Honda dealers in the area, I will definitely con back for my next service, vey happy, no custions ask manager very helpful More

by TIBURON_BLANCO2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
October 13, 2020

Great service, limited wait time with appointment. Helpful service technicians. Went for an oil change and they did a full inspection on my car as well.. Would overall recommend More

by Ym0329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Joyce Honda provided excellent service on my 2017 Black Edition Ridgeline yesterday. 30k service and mounted and balanced 4 new tires and corrected the wheel alignment. More

by Robert Phelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Mitchell was my Service Advisor , KELVIN ALFRED
October 12, 2020

Working members of Joyce Honda are professional with good customer service. Right from the time they meet and greet us till the time they guide us on the process and finally handing over vehicle after due in More

by DEVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kathy
October 12, 2020

Waited 90 minutes while it was only estimated 60 minutes when I made the appointment. The “social distant” seating arrangement in waiting room looks odd; why blocks 3 seats then open another 3 seats that ne More

by JUDYCHEN912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
October 12, 2020

I did not have to wait a long time, service agent was friendly and knew what he was talking about. Great Job!!! I did not call for an appointment, but was taken care of right away. More

by NORTHWIND57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

The service people both technicians and service do an excellent job of keeping customers updated as to where the auto is .also the price is not that exorbinant as compared to other dealers. More

by DONROS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Spinelli, KELVIN ALFRED
October 09, 2020

Repair was quick. Advisor Lloyd Wilson was cordial, friendly, and respectful, as was other staff. Car broke down; I live in central PA. Part of repairs were under warranty. More

by JoAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
October 09, 2020

Work was done fast and now I bring my mother's car to his Honda to service dept to get work done. Best Honda dealership in Morris County! More

by thomasdimitriou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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