Joyce Honda - Service Center

Professional, polite, and helpful staff. Appreciate that dealership is open on Sundays. Ken helped with a service coupon from a prior visit to give a discount. dealership is open on Sundays. Ken helped with a service coupon from a prior visit to give a discount. More

Very helpful. Staff is great. I don't have anything else to say that can add to that. Excellent experience. Thank you thank you thank you else to say that can add to that. Excellent experience. Thank you thank you thank you More

Got the work done on time with quality. Service team did nice work and gave a clear understanding about the work done by them and explained it clearly. nice work and gave a clear understanding about the work done by them and explained it clearly. More

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Second time in two months that the service department put incorrect info on my receipt.They told me that I needed service on a component that's not even on my car. Also, they said my tires were checked and 3 incorrect info on my receipt.They told me that I needed service on a component that's not even on my car. Also, they said my tires were checked and 34psi. The day after my service appointment the tire inflation warning came on my dash. None of my tires were 34 psi. In fact, they were all around 26 psi. On my last service with my other vehicle they did the same thing. I left the dealership with the tire light on. When I called the dealership I was told to drive around and it will reset. After a month and it did not reset, I questioned it with the service advisor, asking how this could happen, how do your technicians enter 34 psi when the tires are not 34 psi? Oh, I don't know what happened- was the response. Well, I have a very good idea what happened- the technician did not check the tire pressure and just wrote 34psi. When I requested to speak to the service manager, he said that on this car, the tire pressure indicator has to be manually reset- Okay, so they didn't do that either. This isn't the first time they've recommended unnecessary service. They're always telling me that my air filter needs to be changed. I change it myself and I know for a fact they aren't dirty. If they do this for small services, I just wonder if they do it with larger services.Not a happy customer More

Great service and very helpful staff. My expectations were surpassed. The visit was much better than expected. Another thing that was a positive was that the working station was extremely clean and well were surpassed. The visit was much better than expected. Another thing that was a positive was that the working station was extremely clean and well kept. More

Very professional, efficient. Informs customers of any issues beforehand. Convenient hours. Observed handling of difficult customer very effectively. Customer satisfied..All my dealings with Joyce Honda h issues beforehand. Convenient hours. Observed handling of difficult customer very effectively. Customer satisfied..All my dealings with Joyce Honda has proven they are fair and accommodating to all. More

Thank you for a quick service! My advisor John was really great, he even asked if I wanted ride to be back home and return. great, he even asked if I wanted ride to be back home and return. More

The repair was an airbag recall and Joyce ahonda did the work in a timely manner and Charles was very pleasant and my vehicle was be repaired and updated work in a timely manner and Charles was very pleasant and my vehicle was be repaired and updated More

One of the main reasons I choose Joyce Honda is the great people that work there. Lloyd is truly a professional. The receptionist was aces. people that work there. Lloyd is truly a professional. The receptionist was aces. More