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Joyce Honda - Service Center

Denville, NJ

4.6
2,489 Reviews

2,489 Reviews of Joyce Honda - Service Center

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December 15, 2020

Great service - drop off was easy, service person (Kathy) was very friendly, pick-up was easy! Received a call by early afternoon that my car was ready! More

by annacorry4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
December 15, 2020

Excellent service. Oil change and tire rotation from arrival at the service doors to driving out of the lot took only 45 minutes. Very courteous an thorough operation. Pleasure doing business at Joyce H More

by BobEileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwight Phillips
December 15, 2020

Dear Tom (President),John LaVelle. was phenomenal in his Dear Tom (President), John LaVelle. was phenomenal in his Customer Service. He went above and beyond in locating and bringing in house the appropriat More

by LOUIS.AMBROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John LaVelle, KELVIN ALFRED
December 14, 2020

The service was very personalized and attentive, but did take quite a bit of time, which I would not have been upset with (I did have maintenance done on a Saturday) but there was no time estimate offered. More

by EMILY.SCAHILL1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 12, 2020

In the 20 plus years I have been with Joyce Honda I have NEVER been disappointed with their service. It is always excellent. The people are friendly, personable, courteous etc etc I could go on. I always More

by THEBABE116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Seager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Bernstein, Ray Spinelli, KELVIN ALFRED
December 11, 2020

Charles was phenomenal! Wonderful to work with and very approachable. I I’ll definitely be returning because of him. Care for the car and people. Highly recommend More

by merchant.ahsan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
December 11, 2020

I was met quickly upon arrival. Took my information for the service appointment. My car was finished very quickly. Upon picking up checking out was east and pleasant. More

by TRACEY.SWAN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John lavelle, Edgar barquero
December 11, 2020

Very kind and knowledgeable. Kathy went into detail of what needed to be done and felt like she cared. I definitely will be returning to this location! More

by GKONKE18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy
December 10, 2020

Excellent experience! Brought SUV in for diagnostic as “Emission system problem” alert on dash. Needed new fuel injectors. Bonus-it was under warranty! They had to order part but they called me as soon as More

by CAROLMAFFEI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
December 10, 2020

I appreciate the follow-up via text; it’s quick, direct and convenient. John LaVelle was responsive, courteous and professional. It has been less than 24 hours but I am satisfied with the work done. More

by corinne.duym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
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