2,489 Reviews of Joyce Honda - Service Center
Great service - drop off was easy, service person (Kathy) was very friendly, pick-up was easy! Received a call by early afternoon that my car was ready! was very friendly, pick-up was easy! Received a call by early afternoon that my car was ready! More
Excellent service. Oil change and tire rotation from arrival at the service doors to driving out of the lot took only 45 minutes. Very courteous an thorough operation. Pleasure doing business at Joyce H arrival at the service doors to driving out of the lot took only 45 minutes. Very courteous an thorough operation. Pleasure doing business at Joyce Honda, as always. More
Dear Tom (President),John LaVelle. was phenomenal in his Dear Tom (President), John LaVelle. was phenomenal in his Customer Service. He went above and beyond in locating and bringing in house the appropriat Dear Tom (President), John LaVelle. was phenomenal in his Customer Service. He went above and beyond in locating and bringing in house the appropriate battery for my vehicle. He was kind, competent, driven to solve my issues, and dogged determination to deliver only the best experience. I will be servicing not only my Honda with you but now also my BMW. John LaVelle is the type of employee we all enjoy working with and companies benefit from having! Julia Ambrose More
The service was very personalized and attentive, but did take quite a bit of time, which I would not have been upset with (I did have maintenance done on a Saturday) but there was no time estimate offered. take quite a bit of time, which I would not have been upset with (I did have maintenance done on a Saturday) but there was no time estimate offered. The waiting area was also much more crowded than I was truly comfortable with and people were not diligent with mask wearing. More monitoring and enforcement would be appreciated. More
In the 20 plus years I have been with Joyce Honda I have NEVER been disappointed with their service. It is always excellent. The people are friendly, personable, courteous etc etc I could go on. I always NEVER been disappointed with their service. It is always excellent. The people are friendly, personable, courteous etc etc I could go on. I always feel like I am leaving the service area in a brand new car. More
Charles was phenomenal! Wonderful to work with and very approachable. I I’ll definitely be returning because of him. Care for the car and people. Highly recommend approachable. I I’ll definitely be returning because of him. Care for the car and people. Highly recommend More
I was met quickly upon arrival. Took my information for the service appointment. My car was finished very quickly. Upon picking up checking out was east and pleasant. the service appointment. My car was finished very quickly. Upon picking up checking out was east and pleasant. More
Very kind and knowledgeable. Kathy went into detail of what needed to be done and felt like she cared. I definitely will be returning to this location! what needed to be done and felt like she cared. I definitely will be returning to this location! More
Excellent experience! Brought SUV in for diagnostic as “Emission system problem” alert on dash. Needed new fuel injectors. Bonus-it was under warranty! They had to order part but they called me as soon as “Emission system problem” alert on dash. Needed new fuel injectors. Bonus-it was under warranty! They had to order part but they called me as soon as it came in and scheduled an appointment which was convenient for me. Finished job soon than I anticipated! More
I appreciate the follow-up via text; it’s quick, direct and convenient. John LaVelle was responsive, courteous and professional. It has been less than 24 hours but I am satisfied with the work done. and convenient. John LaVelle was responsive, courteous and professional. It has been less than 24 hours but I am satisfied with the work done. More