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Joyce Honda - Service Center

Denville, NJ

4.6
2,392 Reviews

2,392 Reviews of Joyce Honda - Service Center

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November 12, 2020

Service rep was very friendly and responsive to inquiries I had regarding servicing of the car. The service itself was done in a timely fashion. I have purchased and serviced my cars at Joyce Honda for the p More

by JS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lloyd Wilson, Ray Spinelli
November 11, 2020

The service was very efficient given the new protocols for health and safety. My service advisor Mr. Lloyd Wilson was very friendly and explained all of the services done to my vehicle. I received excel More

by EACKER2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Wilson
November 11, 2020

Incredible customer service experience! I would always recommend Joyce Honda for service! You have the best customer service by far! Always a great experience getting my car serviced here! More

by DMAN1264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
November 11, 2020

Service was great, as usual. John was very helpful and thorough. He took care of everything! I am so happy with Honda, Larry Swanson is top notch too! More

by SPORTEBRAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe San Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John from Service was great too!, Efren Madrigal, KELVIN ALFRED
November 10, 2020

Great service, friendly and honest with regard to what repairs needed to be done. I know the job will be don't right at a reasonable price. More

by TGCARNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KELVIN ALFRED
November 10, 2020

Joyce Honda Service is excellent. We needed two replacement tires quickly so I called Ernie, a service tech and long time member of the Service team. They got it done ahead of schedule. We were bac More

by amontee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

service team they are terrific,they handled my problem with a great deal of emphasis. in addition they handled my auto with speed. i may buy another Honda very soon, mainly be cause of the great service t More

by DONROS62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2020

I scheduled my appointment over the phone for a list of recommended maintenance work. When I arrived to drop off my car, John Lavelle answered all of my questions regarding the work to be done. He was know More

by abigail.hsu941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lavelle
November 10, 2020

Great Service as usual! Easy scheduling on line. Quick check in. John well Listener and good manners. After service explained well all the to do points and good suggestions More

by AJIMENEZ108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Levelle
November 06, 2020

I went in for A2 service on my 2018 Clarity - purchased at Joyce. The invoice indicated Oil, Filter plus some liquids - no problem there. When reviewing the Multi Point Inspection Sheet it indicated the ca More

by ABELEW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Santana - inspection
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